It has come to our attention that many users who normally use Paypal to purchase kreds have been having problems recently with incomplete transactions.
Paypal has introduced a new interface, which looks like this:
It appears to be part of a split test on Paypal’s servers, so only half of users are seeing it. The problem with this new interface is that the window closes after login, which, in effect, cancels the transaction.
We’re working on a fix for this issue and should have it patched shortly. In the meantime, here’s a workaround:
If you see the above login screen after selecting a package and clicking on the Paypal button, close the lightbox and open it again. It should send you to the older Kongregate Paypal login:
Once you see this, your transaction should process normally.
Thanks for your patience while we engineer a solution to this issue.