Charged to wrong account

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I bought kreds today and was going to use a new credit card but I got confused and accidentally made it charge to a bank account that is no longer supposed to be open. It accepted the paymentm which is going to be very bad. I need to cancel the transaction and move the payment to my new card but the kreds were immediately sent to the game, I never got the option of holding onto the kreds. What do I do?

 
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You can try to find the bank’s official Customer Service email address and tell them your problem, or you can contact the staff in charge here. We believe that they will help you with this matter. Good luck, Bro.

 
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Contact kreds@kongregate.com if you need help with a kreds transaction.

 
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Originally posted by jclor:

Contact kreds@kongregate.com if you need help with a kreds transaction.

just contact your bank there as well as what jclor stated in his post.