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Dear Kong Support,
I have been trying to get Thursday badge of the day with no luck because of a black screen error. Basically game loads, I click play instead of continue mini-game and the game is now black-screened. Nothing can get rid of the black screen. The next time I loaded it, it went go straight to a black screen…
Eventually to fix it: I used a private browsing session and instead of clicking play game now, I clicked continue to play mini-game and then clicked the play game button at the bottom and it worked; I was able to play the game then and get the easy badge, but unfortunately it was too late by then and I did not get the Badge of the Day. Is there a way to award me the badge of the day for this game so I can still try to get the crowned Pizza?
I believe many people had this issue of unplayable Badge of the Day and here is one thread:
> *Originally posted by **[adv0catus](/forums/7/topics/428587?page=1#posts-8390901):***
> Contact [firstname.lastname@example.org](mailto:email@example.com) and they’ll advise you on what can be done.
Thank you! Issue has been resolved shortly after I sent the email:
I have gone ahead and awarded you this badge of the day. The next time you experience an issue with a badge or badge of the day, please submit a missing badge request by clicking “Report Missing Achievement” in the achievement panel of the game. From there it will take you through the process of submitting a request for a missing badge. :)