What does this mean for me? You will always be able to play your favorite games on Kongregate. However, certain site features may suddenly stop working and leave you with a severely degraded experience.
What should I do? We strongly urge all our users to upgrade to modern browsers for a better experience and improved security.
We suggest you install the latest version of one of these browsers:
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If you’re having issues with **spending or purchasing** kreds (or anything related) please email [email@example.com](mailto:firstname.lastname@example.org). They’ll be very happy to help you sort out any kred related issues (much better than we can here!).
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If you didn't recieve your "Kongregate Explored" reward, you only get that once across all your accounts. It is not something that you can earn multiple times on multiple accounts.
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If you’re having issue with any **free Kred offers** on Kongregate, or to check the status of a pending offer, use this link and put your username in the link where it says “username” **(this means you actually need to edit the link by putting your username IN the actual link as it is just a generic link)**:
From there, you can contact the customer service team at TrialPay about your missing Kreds.
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If you have any confusion about these things: feel free to have a look at [this FAQ article](https://kong.zendesk.com/hc/en-us/articles/204830605-I-haven-t-received-my-Kreds).