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Hello everyone,
We had some incorrect info on our Help Center that may have confused some players. The Guild Coin Bonus Perk only ever pertained to Arena and has always worked this way. Thank you for reporting the problem, we’re sorry about the confusion it caused - we’ve addressed the misinformation. Please visit our newly revamped Help Center for updated FAQ’s and support forms.
Stay tuned, we'll have a follow-up early next week and thank you for playing!
https://animationthrowdown.zendesk.com/hc/en-us/requests/new
***
Hello everyone (again!),
I spent some time discussing the error with the team and we apologize for the confusion about the Guild Coin Bonus. Unfortunately, I did not realize the FAQ needed to be updated with correct info until this came up last week - it has since been updated.
We apologize for the delay in getting this corrected on the FAQ and want to thank iYodah for bringing it to our attention. We are happy to update any outdated/missing/incorrect information on the FAQ and you can PM me for any FAQ specific requests.
I spent a lot of time over the weekend updating the Help Center - there are some articles that are not finished and still need a review, but it's mostly all updated and will continue to work on as a community priority.
We have just added a Coin Bonus Weekened, in appreciation of the continued feedback and bug reports.
***
- ShinyMetalMod
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So we entitled to refund now? Cos u messed up
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Wow, people need to stop living with such a feeling of entitlement
#First world problems
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Wow, people need to stop living with such a feeling of entitlement
#First world problems
+1
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Ya African can't even play Animation throw so you better accept everything Kongregate do or you are an entitled littel brats.
You doubling down on the incorrect info is pretty pathetic when it's blatent it's not working as intented. That doesn't even make sense to says it was only for Arena at first. Why would it be. Exlain why when it was implemented was it though only for Arena Battle, because the bonus to Nixon coin from watching ads appear to affect Adventure but Bonus from guild perk doesn because ?
That reponse is sleemy at best and whoever talk about entitlement just like to play the SJW.
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> _Originally posted by **[poorlost](/forums/726779/topics/766362?page=1#11263364):**_
> Ya African can't even play Animation throw so you better accept everything Kongregate do or you are an entitled littel brats.
> You doubling down on the incorrect info is pretty pathetic when it's blatent it's not working as intented. That doesn't even make sense to says it was only for Arena at first. Why would it be. Exlain why when it was implemented was it though only for Arena Battle, because the bonus to Nixon coin from watching ads appear to affect Adventure but Bonus from guild perk doesn because ?
> That reponse is sleemy at best and whoever talk about entitlement just like to play the SJW.
I noticed that you are speaking unsubstantiated nonsense, would you like to turn on caps lock?
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> *Originally posted by **[WirelessMouse](/forums/727066/topics/766362?page=1#11263398)**:*
> > _Originally posted by **[poorlost](/forums/726779/topics/766362?page=1#11263364):**_
> > Ya African can't even play Animation throw so you better accept everything Kongregate do or you are an entitled littel brats.
> > You doubling down on the incorrect info is pretty pathetic when it's blatent it's not working as intented. That doesn't even make sense to says it was only for Arena at first. Why would it be. Exlain why when it was implemented was it though only for Arena Battle, because the bonus to Nixon coin from watching ads appear to affect Adventure but Bonus from guild perk doesn because ?
> > That reponse is sleemy at best and whoever talk about entitlement just like to play the SJW.
>
> I noticed that you are speaking unsubstantiated nonsense, would you like to turn on caps lock?
I noticed that you need attention, would you like a cookie ?
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> _Originally posted by **[ShinyMetalMod](/forums/726779/topics/766362?page=1#11263182):**_
> Hello everyone,
>
> We had some incorrect info on our Help Center that may have confused some players. The Guild Coin Bonus Perk only ever pertained to Arena and has always worked this way. Thank you for reporting the problem, we’re sorry about the confusion it caused - we’ve addressed the misinformation. Please visit our newly revamped Help Center for updated FAQ’s and support forms.
>
> Stay tuned, we'll have a follow-up early next week and thank you for playing!
>
> https://animationthrowdown.zendesk.com/hc/en-us/requests/new
>
> ***
>
> - ShinyMetalMod
**This is a lie.**
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It _has_ always worked that way.
The info _was_ fixed.
The only thing that's wrong is the link. It should be this, [https://animationthrowdown.zendesk.com/hc/en-us](https://animationthrowdown.zendesk.com/hc/en-us) (more specifically, this link [https://animationthrowdown.zendesk.com/hc/en-us/articles/226345788-Guilds](https://animationthrowdown.zendesk.com/hc/en-us/articles/226345788-Guilds)).
What part of what was said in that post is actually a lie?
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My guilds rules were entirely based on the active bonus. Our first rule was stay active and many people were kicked for going inactive. If we believed the bonus was only for arena we wouldn't have even made that rule. Ugh. Kong messed up here. I would really like if there was some sort of resolution that players and kong could agree on. No matter what i won't get those players back but it sure would be nice to get a decent apology reimbursement. Maybe fix the turd distribution issue, or give a bonus to people who've been playing a while like a loyalty bonus.
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> _Originally posted by **[FantasyFan88](/forums/726779/topics/766362?page=1#11263583):**_
> It _has_ always worked that way.
>
> The info _was_ fixed.
>
> The only thing that's wrong is the link. It should be this, [https://animationthrowdown.zendesk.com/hc/en-us](https://animationthrowdown.zendesk.com/hc/en-us) (more specifically, this link [https://animationthrowdown.zendesk.com/hc/en-us/articles/226345788-Guilds](https://animationthrowdown.zendesk.com/hc/en-us/articles/226345788-Guilds)).
>
> What part of what was said in that post is actually a lie?
I noticed you speak the truth and help a bunch of people out here on the forums, if only the ones who truely need help would listen to you. Keep up the positive note, save the jerk work for me;)
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So let me ask this? Why not get the bonus anyway? What's the difference of having one and not the other. I always thought it was both but never paid attention.
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> _Originally posted by **[Brazeau](/forums/726779/topics/766362?page=1#11263675):**_
> >
>
> Keep up the positive note, save the jerk work for me;)
Love ya Braz. You are one of the reasons I still bother checking these forums
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Thanks, Braz! Will do! :D
I just don't really get why that person keeps going around screaming "lies", especially when Shiny's post was pretty straightforward. Nothing in it could be called a lie. If they wanted to talk about 'lies", they probably shouldn't have quoted the post or at least explained further. 4 words doesn't get a point across.
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> _Originally posted by **[FantasyFan88](/forums/726779/topics/766362?page=1#11264398):**_
> Thanks, Braz! Will do! :D
>
> I just don't really get why that person keeps going around screaming "lies", especially when Shiny's post was pretty straightforward. Nothing in it could be called a lie. If they wanted to talk about 'lies", they probably shouldn't have quoted the post or at least explained further. 4 words doesn't get a point across.
Actually it does get a point across and it's bold to emphasize that point. What Shiny has said in both posts that I quoted is a lie. I know it's a lie, either Shiny knows it's a lie or is being lied to and passing that lie along, some people that play this game know it's a lie and some people don't. Unlike some people, I'm not going to say backhanded things or lash out at Shiny because as I stated Shiny might not even know, beyond that, it's not a respectable way to interact with another living thing, which is the same reason I don't do said things about the AT staff. Instead I acknowledge the posts for what they are, lies. I make this point in bold letters to emphasize for the people who don't know or don't see because they need it know, **it, is, a, lie.**
Fantasy please don't continue to interact with people in the immature manner you chose in this thread. If you have something to say to or about someone and you then choose to go ahead and say it, say their name.
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> _Originally posted by **[wordlife13](/forums/726779/topics/766362?page=1#11264671):**_
> > _Originally posted by **[FantasyFan88](/forums/726779/topics/766362?page=1#11264398):**_
> > Thanks, Braz! Will do! :D
> >
> > I just don't really get why that person keeps going around screaming "lies", especially when Shiny's post was pretty straightforward. Nothing in it could be called a lie. If they wanted to talk about 'lies", they probably shouldn't have quoted the post or at least explained further. 4 words doesn't get a point across.
>
> Actually it does get a point across and it's bold to emphasize that point. What Shiny has said in both posts that I quoted is a lie. I know it's a lie, either Shiny knows it's a lie or is being lied to and passing that lie along, some people that play this game know it's a lie and some people don't. Unlike some people, I'm not going to say backhanded things or lash out at Shiny because as I stated Shiny might not even know, beyond that, it's not a respectable way to interact with another living thing, which is the same reason I don't do said things about the AT staff. Instead I acknowledge the posts for what they are, lies. I make this point in bold letters to emphasize for the people who don't know or don't see because they need it know, **it, is, a, lie.**
>
> Fantasy please don't continue to interact with people in the immature manner you chose in this thread. If you have something to say to or about someone and you then choose to go ahead and say it, say their name.
Simply saying something is a lie and offering up nothing to dispute the lie, doesn't help anyone... Learn2convo dude
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> _Originally posted by **[G1bbz](/forums/726779/topics/766362?page=1#11265123):**_
> > _Originally posted by **[wordlife13](/forums/726779/topics/766362?page=1#11264671):**_
> > > _Originally posted by **[FantasyFan88](/forums/726779/topics/766362?page=1#11264398):**_
> > > Thanks, Braz! Will do! :D
> > >
> > > I just don't really get why that person keeps going around screaming "lies", especially when Shiny's post was pretty straightforward. Nothing in it could be called a lie. If they wanted to talk about 'lies", they probably shouldn't have quoted the post or at least explained further. 4 words doesn't get a point across.
> >
> > Actually it does get a point across and it's bold to emphasize that point. What Shiny has said in both posts that I quoted is a lie. I know it's a lie, either Shiny knows it's a lie or is being lied to and passing that lie along, some people that play this game know it's a lie and some people don't. Unlike some people, I'm not going to say backhanded things or lash out at Shiny because as I stated Shiny might not even know, beyond that, it's not a respectable way to interact with another living thing, which is the same reason I don't do said things about the AT staff. Instead I acknowledge the posts for what they are, lies. I make this point in bold letters to emphasize for the people who don't know or don't see because they need it know, **it, is, a, lie.**
> >
> > Fantasy please don't continue to interact with people in the immature manner you chose in this thread. If you have something to say to or about someone and you then choose to go ahead and say it, say their name.
>
> Simply saying something is a lie and offering up nothing to dispute the lie, doesn't help anyone... Learn2convo dude
Evidence has been provided in a different thread... Learn2browsetheforums bro.
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> *Originally posted by **[FantasyFan88](/forums/727066/topics/766362?page=1#11264398)**:*
> Thanks, Braz! Will do! :D
>
> I just don't really get why that person keeps going around screaming "lies", especially when Shiny's post was pretty straightforward. Nothing in it could be called a lie. If they wanted to talk about 'lies", they probably shouldn't have quoted the post or at least explained further. 4 words doesn't get a point across.
You seem to be quite infatuated with them and defending them everywhere I look. It is clear at least to me that they were misleading customers knowingly by their inaction for nearly a year. The issue was apparently brought up, and it was not addressed immediately, even though it affected a wide swath of customers. The extended misunderstanding caused many to join guilds or may even have made others move away from being loyal to their guilds. It influenced their actions, broke relations among guildmates, and affected the operation of guilds.
My only conclusion from this customer relations experience, is that they just don't seem to care and ignore and hide away their problems:
> *Originally posted by **[Shaggyeren](/forums/727068/topics/761664?page=1#11259059)**:*
> > _Originally posted by **[Pepzi](/forums/726779/topics/761664?page=1#11254996):**_
> >
> >
> > Most importantly: If you have feedback for us, PM us. Making a thread about how we should mod isn't going to get you anywhere, and makes you look like the bad guy, and will generally result in nothing getting done and your thread being locked.
>
> How unprofessional of you Pepzi. Are you paid to do this job? If so then do your job and read feedback, good and bad. Stating you will just ignore and lock a thread because you don't like feedback is worthy of being fired if you worked for me. If you are a volunteer then carry on however you want. Otherwise you should learn from shiny on how to make a professional response when a post pisses you off. Very bad modding from you on this thread. Shameful. Unacceptable. Unprofessional.
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There is a legal cause of action called "Detrimental Reliance". The elements of detrimental reliance are 1. The defendant makes a false or misleading statement. 2. The plaintiff relies upon that false or misleading statement. 3. The plaintiff undertakes an action, to their detriment. 4. The plaintiff is harmed or injured by relying upon the false or misleading statement by undertaking an action to their detriment.
In this case 1. Kong made a false statement, or, at least mislead players into thinking if they stayed active they would receive a bonus in the arena AND IN ADVENTURE, AND RUMBLES, areas of the game. 2. Players relied upon the false or misleading statement by KONG. 3. The players undertook an action to stay "active" to receive the promised bonus. 4. The players were injured or harmed by not receiving the promised bonus and by the loss of time while playing for the false or misleading bonus.
Therefore, the players are entitled to just compensation. If a jury determines that the false or misleading statements made by the defendant were egregious, the plaintiff-players may be entitled to treble (triple) damages.
Yes, i am an attorney in two U.S. states. You may contact me, not for legal services, at FB - SUICIDE MISSION - Animation THROWDOWN; or at kong, Line, at Insane13Unknown or INSANE UNKNOWN on twitter.
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Just give everybody a million Nixonz and move on, I mean really does it really cost anything?
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> _Originally posted by **[Insane13Unknown](/forums/726779/topics/766362?page=1#11265316):**_
> There is a legal cause of action called "Detrimental Reliance". The elements of detrimental reliance are 1. The defendant makes a false or misleading statement. 2. The plaintiff relies upon that false or misleading statement. 3. The plaintiff undertakes an action, to their detriment. 4. The plaintiff is harmed or injured by relying upon the false or misleading statement by undertaking an action to their detriment.
>
> In this case 1. Kong made a false statement, or, at least mislead players into thinking if they stayed active they would receive a bonus in the arena AND IN ADVENTURE, AND RUMBLES, areas of the game. 2. Players relied upon the false or misleading statement by KONG. 3. The players undertook an action to stay "active" to receive the promised bonus. 4. The players were injured or harmed by not receiving the promised bonus and by the loss of time while playing for the false or misleading bonus.
>
> Therefore, the players are entitled to just compensation. If a jury determines that the false or misleading statements made by the defendant were egregious, the plaintiff-players may be entitled to treble (triple) damages.
>
> Yes, i am an attorney in two U.S. states. You may contact me, not for legal services, at FB - SUICIDE MISSION - Animation THROWDOWN; or at kong, Line, at Insane13Unknown or INSANE UNKNOWN on twitter.
Checkmate!
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> *Originally posted by **[FantasyFan88](/forums/727066/topics/766362?page=1#11264398)**:*
> Thanks, Braz! Will do! :D
>
> I just don't really get why that person keeps going around screaming "lies", especially when Shiny's post was pretty straightforward. Nothing in it could be called a lie. If they wanted to talk about 'lies", they probably shouldn't have quoted the post or at least explained further. 4 words doesn't get a point across.
Probably because it is a lie.... 1400 post of defending and whiteknighting Kongregate like it's your promiscuous wife come on you think no one see your game ? I hope no one take what you says seriously. No where in your post you give any explenation just they fucked it's just a mistake everyone does mistake. Sorry but it is not how it work.
Their's no reason why the bonus should only apply to Arena since the guild doesn even have any link to arena to start with. It change nothing if you are in a guild or not for Arena why would the bonus from the guild change specificaly something that as no link to it whatsoever ?
Why the bonus from the Ads add to the other mode but not the guild bonus ?
Kongregate as to do something at this point... Just sayin it was a typo will not cut it.
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Interesting, and potentially damaging. The damage would be well deserved. Many game producers now take advantage of a lax consumer attitude towards semi-fraudulent promises, missleading statements and half-working content. It's common now to either a) push games to be released before they're ready, most of the time on the part of the publisher/producer, often times very much to the dismay and objections of the developers, b) release games intentionally unfinished with soon to be released DLC, often times promised as a package deal if you're willing to pay 1/2 to 3 times what the game alone costs at release. This has been a growing trend in the gaming industry for over twenty years now. And a growing trend among gamers has been to shrug, accept it, and shuffle on. When someone gets vocal about it in a forum etc, they are generally shouted down en mass by their supposed peers, and many who agree with them duck their heads and shuffle on as well. The companies themselves are suitably indemnified by various clauses provided with the products they sell, more over by the general ambivalence towards shoddy work prevalent in America (at least, if not the world as a whole) that is common place today. This ambivalence, in my opinion, is most prevalent within the gaming industry/community as a whole, but perhaps that's just what I see more of and indentify most with. I do see this same attitude and trend in most every other form of consumer goods today however, from groceries, to appliances, furniture, automobiles, music, TV programming and movies, the list could go on I'm sure.
In any case, I say potentially damaging, because most likely noone would ever even bother to pursue legal action such as this against a game publishing company. And even if they did, I'd be surprised if their chances of winning were better than 50/50 at best. I would love to be surprised mind you, but I'm a realist who trends towards pessimism (at least I tend to think so ;) ).
Do I think that something like that could damage the gaming industry as a whole, especially providers of "free games" such as Kong? Yes, it could potentially damage their profits, and in the case of providers such as Kong, for all I know it could sink them. There are companies out there far more deserving of a financial slap on the wrist, or smack across the face as it were, than Kong. Electronic Arts and Atari are great examples, both companies have been practicing the abusive policies I mentioned above for the past 20+ years.
And before you go thinking "hogwash, its just a bunch of pixelated imaginary money", think what a jury could possibly be convinced a large enough group of players had lost as actual cash paid in. Juries can be convinced to get quite out of hand with awarding damages at times, and heaven forbid you get a judge with an axe to grind.
In any case, accepting these sort of faux paus on the part of the players, certainly does not exclude them from being upset about it, or wanting to air their grievances about it. This forum is actaully the perferct place for it, this is exactly where they are most likely to come in contact with others who feel the same. Personally this particular screw up doesn't seem that big to me, but I can't speak to how this may have affected folks who took a harder stance on guild activity because of it. Only those people can really put a finger on just how damaging that was, and I suppose a jury could in the end put a value on it.
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