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## Are you looking for help with a purchase?
## Want to report a game bug or account issue?
## Experiencing crashes or server instability?
* * *
#### Check [Known/Reported Issues and Bugs](https://stormbound.zendesk.com/hc/en-us/articles/115001688531-Known-Reported-Issues-and-Bugs) first.
If you are having an issue or problem with Stormbound, please use [this link](https://stormbound.zendesk.com/hc/en-us/requests/new).
or via the mobile app’s Kongregate panel by clicking on the Red K in game, support, and "Contact Us."
## Please include:
- Kongregate username or Player ID (found in settings).
- Device.
- Operating System version.
- Details about the problem.
- If you are missing a purchased item, please also send us a copy of the digital receipt.
***
**Our goal is to help all players when issues arise. Please keep your interactions with support civil and respectful.**
For more information, see our [Conduct Code](http://www.kongregate.com/pages/conduct).
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