Recent posts by Norhas99 on Kongregate

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Topic: Technical Support / i Got banned

Again, this may have been partially answered, but are Kongregate workers off on weekends to answer emails? Unfortunate for time-sensitive games that Kreds have been spent on.

 
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Topic: Technical Support / i Got banned

That wont be an issue, Zshadow. It was a one-time mistake, not even by me. It is being reversed, as we speak, by my bank (Wells Fargo.) I do not know the time issuance they will issue you back, but it will be. I work for them in almost the same department, and can assure they will issue you your money back, unfortunately not as fast as they took it away. As I stated in multiple emails to kreds@kongretate.com, and support@kongregate.com, this was an obvious one-time mistake, not even initiated by me, and obviously would never happen again. To be a long time user, lvl 34, being the first time I used Kreds, this shouldnt even be an issue. I have sent multiple emails to both those emails to get this ridiculous “ban” removed. I would like a response soon. Thanks – Aaron Lindsley.

 
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Topic: Technical Support / i Got banned

And telling me they cannot “Unban” me is also unacceptable. There is no way that can happen.

 
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Topic: Technical Support / i Got banned

Ok, i guess it has been 7 years, seems like 10. Its very tough to have patience with an extremely simple issue like this with time sensitive games that require daily monitoring. Hard to imagine video game mods take weekends off…this needs to be fixed immediately.

 
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Topic: Technical Support / i Got banned

Ive also explained that my bank is in the process of dropping the petty $20 dispute and giving the money back to Kong, but nobody from Kong will get back to me. Very dissappointing.

 
Flag Post

Topic: Technical Support / i Got banned

I was also banned because my girlfriend and I share a bank account, it was my first time purchasing Kreds, she didnt recognize the charges, and disputed them with my bank (Wells Fargo). The bank I guess contacted Kongregate to get the money back, and my normal account (Norhas00, lvl 37) was banned. Ive been on the site 10+ years and have emailed both support and kreds @kongregate but have gotten absolutely no response. Are they off on the weekends or something? Very, very, very upset as a loyal fan of the site.