Recent posts by Thomas on Kongregate

Flag Post

Topic: Technical Support / Name, profile pic and password Changed

kevenen21,

If your profile picture, friends list, badges, playlist, and favorites have been “mysteriously” changed, I would say that you are on a completely different account. If you do a quick lookup, you can find that your other account, kevenen3, is still there with the exact credentials you left. If this is correct, then I recommend you attempt to utilize the email that you originally signed up with on that account specifically to recover the password.

If you need any help, check out this page.

Best Regards,
Thomas

 
Flag Post

Topic: Technical Support / Cannot find Yu Gi Oh! BAM! in the game list

AntonioS2740,

As adv0catus has stated, the game has been permanently terminated by the developers. There is more information regarding the subject here.

Best Regards,
Thomas

 
Flag Post

Topic: Technical Support / Play later

donny567,

There’s also a little ► beside your Kongregate username. You can click that to access it as well.

Best Regards,
Thomas

 
Flag Post

Topic: Technical Support / Can't Play Games

MixmasterShotz,

Since you stated that it’s a fresh installation of Firefox, have you tried installing Adobe Flash? Are you able to watch YouTube videos? Ensure that you have the latest Adobe Flash installed on the browser.

Best Regards,
Thomas

 
Flag Post

Topic: Technical Support / Rate Unity games from recently played.

adv0cauts,

You are correct. On Chrome, it will not allow me to rate the game on the game’s actual page. But, whenever I hover over the game’s thumbnail anywhere else on the website, I’m allowed to rate it.

Best Regards,
Thomas

 
Flag Post

Topic: Technical Support / Sentry Knight games causing 100% CPU

Perillus,

While this problem has never happened to me, I have seen other comments on the game about this issue happening. Ever since the game was released, it’s had this problem. Since there’s not an official Sentry Knight forum to discuss about bugs, you should try contacting them either through Kongregate (Private messaging, wall posting, etc.) or through their Twitter account that’s advertised on the game. I would just @ reply to them on their Twitter page.

I have actually messaged the developer and received a response via posting on his Kongregate profile wall. But once again, I think the developers are aware of this issue. You could always still try contacting them though!

Best Regards,
Thomas

 
Flag Post

Topic: Kongregate / Share about your Avatar.

My profile avatar is supposed to represent an anonymous figure within the community. With no facial features, it leaves it to the imagination to complete the avatar.

 
Flag Post

Topic: Kongregate / HACKED!

MARIOSUPERSTAR,

This is not the correct place to post something like this. If you have an issue, please feel free to contact Kongregate via this page here. If you would like to report abuse from another user, report them and the Kongregate staff will look into it.

Best Regards,
Thomas

 
Flag Post

Topic: Technical Support / Option to close the chat side bar

dag59,

You also have the option to make this a suggestion in the official suggestion thread here. It’s up to the developers of Kongregate to decide whether or not add this functionality.

Or, you just do what TheRealPip stated!

Best Regards,
Thomas

 
Flag Post

Topic: Technical Support / no rocket function

tomatogai,

As TheRealPip has stated, this is not the correct forum to post these types of in-game issues. This forum is only for Kongregate in-site related issues. For an individual game, you must contact the game developer to solve the issue. If there’s a dedicated forum that exists for the game, you can post the bug there.

With the information you provided, it’s completely out of our knowledge as to what you’re referring too.

Best Regards,
Thomas

 
Flag Post

Topic: Technical Support / mi character in sas4 had been deleted

ElCaballerNegr0,

As SixPathsMode has questioned, did you delete your cookies? I’m not aware of how that game works. I did notice that it does indeed have a “multiplayer” Kongregate tag. Does that imply that the character is saved over an official server? If that’s the case, I would report the bug in their official SAS forum here.

Only the developer will be able to help you with this issue. And remember, this forum is only for in-site related technical issues. Not in-game issues!

Best Regards,
Thomas

 
Flag Post

Topic: Technical Support / flash problem

ericbloedow,

Windows Vista is an older system nowadays! But as jclor stated, there could be an issue with one of your browser plugins/extensions interfering with adobe flash. Are you proposing that’s it’s not working among all of the different browsers? And are you able to update flash on any of the others browsers?

Best Regards,
Thomas

 
Flag Post

Topic: Technical Support / Citiy of Steam: Arkadia Unavailable since at least 24 hours

TULKAS13,

As a reminder to you, this forum is only for in-site related technical issues. It is not intended for individual flash games. As TheRealPip has stated, you must contact the developers or find a forum to post a bug thread in.

Best Regards,
Thomas

 
Flag Post

Topic: Technical Support / error id#1068097

Mnoun06,

Just for reference in the future, this Kongregate forum is only for in-site related technical issues. For other games, you must try and attempt to find their specific forum as TheRealPip has linked you too.

Best Regards,
Thomas

 
Flag Post

Topic: Technical Support / Hackers overload

BanHackers,

Arena is a separate game from Kongregate. Only the developers and/or moderators of the game will be able to deal with the hackers. This technical support forum is only for site-related issues. I’m not aware of what “Arena” game that actually is. Check below the game to view whether or not there’s a specific Kongregate forum for that game.

Best Regards,
Thomas

 
Flag Post

Topic: Technical Support / cant connect to chatroom

adrett,

By your sentence of “i followed every adviced step to correct it”, I’m assuming you’ve already attempted to tackle the FAQ response here? You made sure to temporarily disable all plugins on all the different browsers, change your computer’s time, check your firewall settings, check whether or not Adobe flash is in protected mode, and make sure you were using the correct URL extension? If so, please respond back!

Best Regards,
Thomas

 
Flag Post

Topic: Technical Support / White Screen with Exclamation Point

jacobs471,

Even though I used IE for the first nine years of my life, I have grown unfamiliar with it. Alas, all browsers have a “private” browsing feature that disables all plugins. If the game is able to work while you’re in private browsing, then try temporarily disabling all of your plugins associated with IE. Then try to play a game and view whether or not it works. If it does work, then try turning on plugins one-by-one to view which will affect the game.

Best Regards,
Thomas

 
Flag Post

Topic: Technical Support / Game Overtorque Stunt Racing black screen

karciotank,

As TheRealPip has stated, you must contact the game developer. I can see that you have already contacted them and that’s great! Also, have you attempted to play the game on another browser? Google Chrome, IE, Opera?

Best Regards,
Thomas

 
Flag Post

Topic: Technical Support / SV-98 Sniper

KimZ6,

As stated by adv0catus. you must either contact the developer or submit a post on a bug thread located in the specific game forum. This forum is Kongregate Technical Support which is not meant to handle individual games. Its purpose is to help users with in-site technical issues.

For us to even attempt to direct you to the right forum, you must provide more information. What is the title of the game? Whenever you go to the game, can you scroll below to view if there’s a forum linked to the game (like here)? If so, try to find the bug thread where you are able to post bugs.

Best Regards,
Thomas

 
Flag Post

Topic: Technical Support / Perm dissconect with chat and achivements

fefe,

Just for future reference, if you’re missing an achievement that you were supposed to obtain you can contact Kongregate here. No need for crying!

Best Regards,
Thomas

 
Flag Post

Topic: Technical Support / Drunken Wrestling Won't Load Up

NYGriego74,

I’m not familiar with this game, neither can I find it. Could you maybe provide a link to the game? If it’s a Unity Game, Chrome will be unable to play it since Google removed the accessibility to utilize the Unity Platform. If the game doesn’t load on Chrome, attempt it with another browser.

Best Regards,
Thomas

 
Flag Post

Topic: Technical Support / Constantly Not Connected

UnderdogCowboy,

Please try to troubleshoot these steps here. If all else fails, try informing us more on your problem. What browser do you utilize? Is it currently updated? What’s your operating system? Do you have any external plugins installed on the browser? Temporarily disable them to view whether or not it changes anything.

Best Regards,
Thomas

 
Flag Post

Topic: Kongregate / Special Suggestion: New Kongregate Quest with best badges of the site

Axiss32,

As you may know there is a suggestion form here. Anyways, I agree with FlyingCat. I enjoy defense games while someone else may enjoy strategy or another may enjoy RPG. I don’t think that would be the best, but it would definitely be cool to offer a quest of some sort.

Best Regards,
Thomas

 
Flag Post

Topic: Technical Support / Front page not updating

KatsuRyuu,

What browser are you utilizing? Do you have any plugins installed? If so, try temporarily disabling all plugins to ensure that an external program is not interfering with how the page loads. Is the browser your are using updated? What operating system do you use?

As Pip stated, you could try to clear you cache. But viewing as that didn’t work, it would be great if you could answer all the questions I provided!

And, it may be a good idea to include a snapshot of the Kongregate website before/after you login with your credentials.

Best Regards,
Thomas

 
Flag Post

Topic: Technical Support / I CANT PLAY RED CRUCIBLE 2

BorjanK5,

Google Chrome does not support Unity. In order to play Crucible 2, you must utilize another browser such as Internet Explorer or Firefox.

Best Regards,
Thomas