Recent posts by TheRealPip on Kongregate

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Topic: Technical Support / kreds not recived

Originally posted by MissHalley:

bought Kreds but they do not go into my account .. it does not open.. help me please
Look screen

Date= July 30, 2014
IGN= Suprema
Server= 4
Game= Angel

I am not sure what game that is, but you will want to contact the devs of that game to have them fix whatever is wrong with the kred purchase functionality. If it was Angel’s Wrath, you might want to post on the multiplayer games forum or message the game’s devs directly.

-Pip

 
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Topic: Technical Support / Yu Gi Oh Bam Arena Rewards

Message the devs or post it in the Yu Gi Oh Bam forum.

-Pip

 
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Topic: Technical Support / Gray Screen

Close out your browser totally. Then restart it. Problem should be solved.

-Pip

 
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Topic: Kongregate / Famous people on Kongregate

Maybe you missed it, but I am the real Pip.

-Pip

 
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Topic: Kongregate / Okay... that's it... get rid of that annoying RATE THIS GAME popup that overtakes the chat room!

Originally posted by player_03:

By the way, “adding an opt-out option” is not the same as “ignoring the complaints.” They’re doing the former…

Can you show me where a Kong employee said this (or link to it or quote it)? Because I did miss that.

thanks,
Pip

 
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Topic: Technical Support / kreds not recived

You will want to contact the Contract Wars devs about any in game purchases or Kred → in game currency conversions that went wrong. If the devs don’t fix the issue, and your issue was with a kred → game currency purchase you can contact kreds@kongregate.com

-Pip

 
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Topic: Technical Support / everything is gone

When you reincarenate, you start at level 1 with all your stuff gone (other than those items that are specifically permanent).

If you are playing on a handheld device and your issue isn’t that you are starting at level 1, but that you have a totally new character, I would make sure that you are linked to your Kong account.

If you play on your PC, I would make sure that you are logged into the same website that you normally play on (ie you can’t use your Facebook or DisruptorBeam account on the Kongregate website).

If none of these are your issue, I would report your issue to the devs via their ticketing tool at http://support.disruptorbeam.com

-Pip

 
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Topic: Kongregate / stop adding more ads!

My guess is that the OP has adware or malware on his/her computer that is causing “pop-ups” (Kong doesn’t have any pop-up ads).

My advice would be to download Malwarebytes or Spybot (or both) and remove anything that they find.

-Pip

 
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Topic: Kongregate / More Coins Kerds Free

Google translate didn’t help me with this one. Anyone have any other ideas what this person is saying?

-Pip

 
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Topic: Kongregate / Proposition for Kongpanions

So let me make sure I have this right….

You don’t stay up late to get an early number Konpanion, but you thought you would put in a post on how unfair it is for these people to stay up and then be met with an medium badge to complete?

Why don’t you just let someone who stays up to complain if they don’t like it. Since we don’t see many of these, my assumption is that they don’t mind.

Kong already got rid of hard badges for the BotD (a mistake in my opinion). Now you want them to drop medium badges too? Do me a favor and stop posting.

-Pip

 
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Topic: Kongregate / DisruptorBeam Targeting/Banning Players From Forum, MORE

GooseBolton,

If you read the TOS for the GoTA game, they can do whatever the hell they want, including shutting down the game with no warning (and they would not have to refund you any money).

If you don’t like the direction that the game is going, the amount of testing the devs do or don’t to, or the level of customer service… then find another game. I don’t say this sarcastically or to troll, I mean it. There are thousands of games on Kong. I am sure there are plenty of others that would love you have your $100 per year.

-Pip

 
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Topic: Technical Support / Kong doesnt load on my laptop

Without a screen print of what is happening, I can’t be sure… but it sounds like you are loading the HTML page without any pictures or css files to format the HTML. Is it a very old laptop? Is it very slow? That can happen with slow computers.

If not, you might be blocking certain files from loading (like the site’s css file). Make sure you are not using any form of ad blocker.

You might also scan for malware (malwarebytes or spybot are good, free options). Remove anything they find.

-Pip

 
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Topic: Technical Support / Banning me was crap

Your account was created yesterday. You couldn’t have been banned for a day yet. Even if you were, you admitted to breaking the TOS by using someone else’s account.

-Pip

 
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Topic: Technical Support / contract wars problem

Originally posted by rohantopnojetray:

Help me!!! Whenever i close my browser and play contract wars it loads again all maps load agaain form 0% before this didnt happend.


Originally posted by iCrystalina:

Contact the game developer(s) by clicking the Game Bug button.

Goodluck!

 
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Topic: Technical Support / Linking ipad game to pc

It isn’t something that you can normally do. You can contact the devs though to see if it is possible.

-Pip

 
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Topic: Technical Support / Dumb person trying to PM

You can reply to a message someone sent you from your list of messages. If you want to send a new message to someone, go to their profile and click the button to “send private message”.

-Pip

 
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Topic: Technical Support / critical strike portable password recovery ?

I have no idea what you are asking. But if this is about a game (Counter Strike), you should contact the devs of that game.

-Pip

 
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Topic: Technical Support / im trying to log in

Well, you successfully logged in because you posted this topic (you wouldn’t have been able to post if you weren’t logged in).

-Pip

 
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Topic: Technical Support / Imposible to get event items!

Might want to try posting this in the forum specific to the game you are playing. For example, if you wanted to post about Kingsroad, you would do so in that forum

-Pip

 
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Topic: Technical Support / Stop joining the same chat channel

I you change your chat room, you will join that same one later (if you do it from the same computer). If you want to stop joining chat entirely, then just switch to the achievements tab and you won’t join chat.

-Pip

 
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Topic: Technical Support / How Do I delete my KONGREGATE account?

Do I infer correctly that you started playing Game of Thrones Ascent on a Droid or iOS device (and not on this website) via the app that became available? And then linked your Kong account later which then overwrote your progress on the app?

If this is your problem, I would contact the developers (DB) via their ticketing tool to correct this.

-Pip

 
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Topic: Technical Support / used 10 gold on brewhouse

I assume you are talking about the game “Game of Thrones Ascent”. If so, it looks like it deducted your gold correctly. Are you saying that you don’t have 1 or more upgrades on the brewhouse? If not, I would submit a ticket to DB (the developer) using their ticketing system

-Pip

 
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Topic: Technical Support / search does not work

My guess is that you have an extension or add-on that is blocking search functionality. Based on your animated gif, you are at least running one addon/extension and maybe more. I would disable them all and try again (after restarting). If that doesn’t work, scan for malware using malwarebytes or spybot.

-Pip

 
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Topic: Technical Support / kong isnt work on google chrome

I am accessing Kong now on Chrome.

I would make sure your Chrome is up to date. If it is, I would scan for malware using malwarebytes or spybot.

-Pip

 
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Topic: Technical Support / Chrome freezes every few seconds AND Kongregate Error Page on fresh Firefox install

Without more specific information or a screen shot of your screen during the times when flash freezes, I would suggest downloading and running a malware scanning tool (malwarebytes or spybot are good options).

-Pip