Recent posts by Sayyadin on Kongregate

Topic: Kongregate Multiplayer Games / [Pirate Galaxy] Stuck on "Dev Ban Room"(Whatever you call it)

Best to contact our support via support.splitscreenstudios.com

Topic: Dino Storm / Bugs and Glitches

We already noticed that ourselves is a minor bug will be fixed. Keep your reports coming.

Topic: Dino Storm / Help with Java?

The message with the file being corrupt also appears if it is already running. Minimize all your windows and you might find the installation window behind them.

Topic: Dino Storm / Bugs and Glitches

Sorry for the downtime of the server. We fixed the bug with a hotfix yesterday so it should not happen again.

Topic: Dino Storm / Discussion - Colt VS Hammer

So far I only know about the skills of the colt doing only 50% of the damage they should I don’t know anything about the weapon base damage doing only 50%.

Topic: Dino Storm / keep progress ?

We won’t reset the game once we are done with the beta test nothing will change all the data will be still there. There won’t be a hard change at all. Once we think the game is stable enough we will simply remove the beta tag from the game nothing else will change for you.

Topic: Dino Storm / The Beatiful Splitscreen Games Logo

You can try to delete the files in the files folder which is here: C:\Users\YOURWINDOWSUSERNAME\AppData\LocalLow\splitscreen\gamedata\Dino Storm

Topic: Dino Storm / Can't upgrade carnotaurus ?

The whole mechanism will change with the next update. Check it out once it is live ;)

Topic: Dino Storm / Quest Tracker issue

We just did find a problem that caused the game to give you group tasks from other instances of the zone you were in. Should be solved with the next update.

Topic: Dino Storm / Launcher error

You are not behind a proxy when connecting via browser?
Which browser are you using?

Topic: Dino Storm / server down

Please contact our support about this issue. Don’t forget to tell us your ingame name and what your last position in Mokonwoods was so we can check your account.

Topic: Dino Storm / server

In case of a possible lag please reduce the graphics settings (button in top right corner).

Topic: Kongregate Multiplayer Games / [Pirate Galaxy] Java

Pongo is correct, so far it works for every browser but your java has to be up to date.

Topic: Kongregate Multiplayer Games / [Steel Legions] Game dosent load

If you do not know how to do that simply write to our support (use the report bug and explain to our support in detail what you see and what java you have, etc. .

Topic: Kongregate Multiplayer Games / [Steel Legions] Game dosent load

Please update your java, also remove all old java. Make sure java is not blocked so it can connect to our servers aswell. Also check if your virus scanner is blocking java.

Topic: Kongregate Multiplayer Games / [Pirate Galaxy] idea thread

Hi guys, if you want feedback from us (in a reasonable time) better use our Forum at forum.pirategalaxy.com. As we don’t have actual staff watching forums of partners. We do so from time to time but better use our support or forum. ;)

Topic: Kongregate Multiplayer Games / [Pirate Galaxy] login with game client

Unfortunately you can’t play using the client with your kong account.

Topic: Kongregate Multiplayer Games / [Steel Legions] Logging to game

It might have been closed simple reopen it with new information.

Topic: Kongregate Multiplayer Games / [Steel Legions] Logging to game

Please contact our support about this with as much information as possible. Use this tool http://en.steellegions.com/support/diagnosis-tool copy the report and create a ticket at http://support.splitscreenstudios.com/ or use the report problem bug below the game.

Topic: Kongregate Multiplayer Games / [Pirate Galaxy] this game is not working

Please contact our support and give them the output from this tool: http://en.pirategalaxy.com/support/medic you can find our support via http://support.pirategalaxy.com/ . Also please let us know anything that happend to you when did it stop loading did it crash or freeze or do nothing at all for a longer period of time? Everything might be interesting to us so just write as much information as you can about your case ;) Thanks.

Topic: Kongregate Multiplayer Games / [Pirate Galaxy] Fix the payment on Kong!

I hope you did explain our support in detail what the problem is so we can find it. If not please give our support as much information about this case as possible so we can help you fast.

Topic: Kongregate Multiplayer Games / [Pirate Galaxy] java broken on google crome

Can you send us the report from here: http://en.pirategalaxy.com/support/medic send them via report bug below the game or directly to our support ( support@pirategalaxy.com ) so we can have a look at it.

Topic: Kongregate Multiplayer Games / [Pirate Galaxy] Servers

Actually I have to correct you ;)
The game was 100% developed by us, Splitscreen Studios and never belonged to someone else.
We are also our own Publisher.
Gamigo was never the company that created the game but simply the publisher which had the exclusive rights before we started to publish it ourselves.
All the servers (EU and US) are our servers and don’t belong to any of our partners.
So far all our partners help us publish it worldwide.

Topic: Kongregate Multiplayer Games / [Pirate Galaxy] Login on the Client?

There is no possibility (no API) from Kong that we know of which would allow us let you use our external micro client.
However our games all have fullscreen mode also from within the browser (alt+enter or in the settings) so there is no real need for the micro client it basically does the same as the browser version.

Topic: Kongregate Multiplayer Games / [Pirate Galaxy] wth???

We are not aware of a glitch. The character at the start is random if you do not change it while picking a name you have a random character meaning it can also be a female character altough you are not. When picking your name you have the option to change your character some just miss that at the start.