I’ll start by saying I have not spent a single penny on LoA because it is a money pit and once you do start spending there is no limit to it. I do however play it just to see how far I can get without diamonds. So, here’s some of my thoughts TimM54.
All you can reasonably do is vote with your feet if you are unhappy.
Yes, you could do other things but why throw good money after bad and waste your own time?
Issues that affect only 1 or 2 servers out of the fleet of 200+ r2, 600+ gtarcade, servers will be so far down the priority list as to be practically irrelevant. It’s far more effective to task programmers with adding new cash features to the trouble free servers than it is to fix the bugs.
I could be wrong but the fixes that have happened only occurred after Kongregate staff became involved. Even then the big meltdown (18 or so hours during which the server pretended to be a pinyata for most daily reset tasks) on S4 has been left completely unaddressed. Anything other than an immediate rollback to the previous day is unsatisfactory and it’s now too late to do so. Momentum is what keeps people playing and a rollback breaks it. Besides which hopefully you will just drop some more money in the pit to “catch up” (which a lot of cash players will do to protect the money they have already spent). I suspect that there isn’t adequate logs/tools/staff (no one in the office over the weekend or outside of working hours), hence the requirement for screenshot proof of everything and anything before individual compensation will be considered.
There’s loads more I could add to this, but that’s just more details and I come here to play games.