Recent posts by mindragon on Kongregate

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Topic: Tom Clancy’s Endwar® Online / Events & Contests

After the war, It was melted and turned into ‘every day’ items such as rings, necklaces and things like that and then sold.

M.D. charlie003

 
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Topic: Tom Clancy’s Endwar® Online / VIP Kreds purchase for 88 Kreds DOES NOT WORK

@radamanthine – agreed. I’ve submitted two tickets and they keep saying ’they’re looking into it’ or ask for more info and then ignore it. Crazy.

 
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Topic: Tom Clancy’s Endwar® Online / VIP Kreds purchase for 88 Kreds DOES NOT WORK

Mine is still broken.

 
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Topic: Tom Clancy’s Endwar® Online / VIP Kreds purchase for 88 Kreds DOES NOT WORK

I don’t get any VIP messages — or any message other than the bond one. I tried to buy VIP several times but no message. Also I tried to buy the 11 Kred package (no longer available) and I never got it either.

Here’s what I see:

http://i.imgur.com/AWG4O03.png – after purchase – VIP not active
http://i.imgur.com/SAC5aFO.png – message center
http://i.imgur.com/9WHnfbH.png – Transaction History — check out everything I tried to buy (and never got).

 
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Topic: Tom Clancy’s Endwar® Online / VIP Kreds purchase for 88 Kreds DOES NOT WORK

There is nothing via “In Game Messages”. And for VIP, I am expecting the VIP icon in the upper left to activate. It does not activate.

 
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Topic: Tom Clancy’s Endwar® Online / VIP Kreds purchase for 88 Kreds DOES NOT WORK

Ragnar B. (Kongregate)
Feb 3, 17:17

Hello,

OK, after some testing on your account and then me making a brand new account it seems like this is actually something that is on your game specific mindragon account in the actual game.

I was able to easily reproduce the same issue you are seeing on your end so it can’t be say something on your computer blocking the purchase (which can happen). I made a brand new account and it had no problems purchasing so that helps narrow it down to being your game specific account.

I talked to our guys who work on the Virtual Goods department and they suggested you take what I just told you above and reply back to Ubisoft that Kongregate did test it and was able to reproduce the exact same issue and to ask for them to look more into it as we’ve exhausted what we can test since we only host the game rather than make it.

Regards,
Ragnar

Community & Support
www.Kongregate.com
Part of the GameStop network

 
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Topic: Tom Clancy’s Endwar® Online / VIP Kreds purchase for 88 Kreds DOES NOT WORK

Listen — I will be as clear as I can on this.

1. In your game, I try to purchase ANYTHING. I do not receive my items that I purchase.
2. If I contact Kongregate Support, all that they do is REFUND my PURCHASE.
3. If I try to purchase again, I do not receive my items that I purchase.
4. I try to contact you — you say to contact Kongregate.
5. If I contact Kongregate, they see it as a Stuck Purchase and refund my kreds
6. If I try to contact you — you say to contact Kongregate.
7. If I try to purchase and tell you that there is a stuck purchase and to please investigate, you say to contact Kongregate.
8. I contact Kongregate, and they say to contact you and they refund my purchase.
9. I try to post on these forums — you say to contact Kongregate.

Please tell me the bug in this logic. It certainly isn’t with me or Kongregate.Now I have an 88 Kreds purchase pending in your system and I did not get VIP. Please investigate this. Where is my VIP status now that I gave you 88 Kreds. Who is at fault? Not Kongregate…They took my Kreds and gave it to you.

 
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Topic: Tom Clancy’s Endwar® Online / VIP Kreds purchase for 88 Kreds DOES NOT WORK

Hello – No…This is not a Kongregate issue. This is a UBISoft issue. I have contacted them multiple times and they say to contact the game maker — you guys. Please get your act together. I provided the ticket number, please ask them to ask a Developer to look into the issue of stuck purchases.

I have tried to purchase multiple times and it does not work. There is a 11 Kred purchase still stuck.

 
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Topic: Tom Clancy’s Endwar® Online / VIP Kreds purchase for 88 Kreds DOES NOT WORK

Ticket # 02817795 – 11 Kreds still stuck in your system and they said to contact Kongregate:

Maciej-Jan @Ubisoft Support 01/02/2016 @ 15:03
Thank you for contacting the EndWar Online Support Team.

Could you please contact Kongregate support?

Kind regards,
The EWO Support Team

 
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Topic: Tom Clancy’s Endwar® Online / VIP Kreds purchase for 88 Kreds DOES NOT WORK

I have submitted the support request last week to UBISoft via their online system and via email. I have not heard anything. It is still broken for me. There is an 11 kred purchase STILL STUCK in your system.

 
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Topic: Tom Clancy’s Endwar® Online / VIP Kreds purchase for 88 Kreds DOES NOT WORK

Firefox, Windows 10, AMD graphics card, current version of Flash installed.

I also have an 11 Kred purchase stuck too. When I contact Kongregate, they see the stuck payment instantly.

 
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Topic: Tom Clancy’s Endwar® Online / VIP Kreds purchase for 88 Kreds DOES NOT WORK

I tried to buy this and to buy the other events offer but neither one works. Messaged the developers and they never respond. Beware!!!

 
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Topic: Tom Clancy’s Endwar® Online / Laggy / Crashy

I just tried to buy VIP again. I will leave this purchase there. It is stuck again and not showing VIP.

 
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Topic: Tom Clancy’s Endwar® Online / Laggy / Crashy

There was one VIP daily login reward of 50 gold but none of the VIP rewards were active after I purchased the VIP reward. The main one I was interested in was instant base construction…

 
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Topic: Tom Clancy’s Endwar® Online / Laggy / Crashy

Turns out there is a stuck purchases issue … I bought three items – VIP, 110 Kreds, War bonds. I only got the war bonds package. The others never made it. Kong had to refund my kreds. I tried twice to buy VIP but each time stuck.

 
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Topic: Tom Clancy’s Endwar® Online / Report Bugs

Actually found one bug. I was supposed to get 2k gold but I didn’t get any as a part of the 110 Kreds package.

 
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Topic: Tom Clancy’s Endwar® Online / Laggy / Crashy

This game is laggy quite a bit.

Also I bought the specials (Kreds 110 gets equipment and gold and commander, Kreds 220 gets war bonds) — but I never received it.

The feedback link doesn’t work and there is no way to file a support request?

Edit: Never mind — buying places the items into inventory. Then open unboxes it.

 
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Topic: Transport Defender / Improvements

Dwarf Mine pop up explanation calculation doesn’t take into account the drop in income from purchasing upgrades.

 
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Topic: Realm of the Mad God / How many people can't load ROTMG?

If I am not logged into Kongregate I get the main screen but when I login, it doesn’t load.

I sent in that support request and they combined it with an earlier one that I sent in but I still haven’t heard anything. No idea what’s going on…

And I just bought a ton of Realm Gold too … Wondering if I should contact Kongregate support …

 
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Topic: Realm of the Mad God / How many people can't load ROTMG?

Thank you for contacting Kabam. Your case number is #03011132.

 
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Topic: Realm of the Mad God / How many people can't load ROTMG?

I’ve never done anything to be banned. In fact, I recently bought some gold and then bought some items. I’ve also posted a support request and I have not received a response on that request either.

 
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Topic: Realm of the Mad God / How many people can't load ROTMG?

I still can’t load the game. I also posted a support request but I haven’t heard anything yet.

 
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Topic: Realm of the Mad God / How many people can't load ROTMG?

Using Chrome latest one (no way to update flash)… Not loading :(

 
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Topic: Realm of the Mad God / Bought coins and didn't get it

So I bought some coins but I didn’t get it in game even though it is deducted from my Kong account. What do I do?

 
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Topic: Realm of the Mad God / Does anyone know how to get past this screen

Originally posted by qwertyuiop5040:
Originally posted by mindragon:

I tried everything

mindragon: http://imgur.com/yfnqaTZ

I tried clear cache, new browser, there is no email in the inbox. None of the buttons work (Forgot password, register, sign in). PLEASE HELP

Sequence goes. 1. Play, 2. Shows “logged in as me”, 3. I click my assassin, 4. Click click play again and then it shows “tutorial” for a second and then pops up the sign in box.

Did you verify your email?

I never received ANY verification emails or other emails from Kabam / ROTMG. I sent the support ticket and got NO reply. Scammers.