Recent posts by joe1017 on Kongregate

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Topic: Kongregate / New Kongregate Version: Goodbye UGC

Users:

  • Removing UGC as a payment option for kreds
  • Fix error message color when uploading a game
  • Reduce padding on more games pod below the game on game pages

Mobile:

  • Fix styling on Facebook connect on mobile
 
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Topic: Kongregate / New Kongregate Version: Goodbye UGC

Some sad news for kreds purchases today as we will no longer be supporting UGC purchases. If you go to the kreds lightbox, you’ll notice that option is no longer available.

You can read more about these changes below or in our change logs here.

 
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Topic: Technical Support / Tyrant Unleashed internal purchase problem

You can contact https://tyrantunleashed.zendesk.com/hc/en-us/requests/new/

 
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Topic: Technical Support / Make it stop!

you can just unlink your facebook to the account you don’t want to auto-log in on. If you go to the account settings, you can uncheck everything under facebook and then unlink.

 
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Topic: Technical Support / Backyard monsters oops something broke!

We no longer have back yard monsters on this site. So I’m going to lock this thread now.

 
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Topic: Technical Support / Uploading new game version

what that means is don’t try to right click a folder and zip it, instead select all the files and then zip them into one file.

 
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Topic: Kongregate / New Kongregate Version: Forum link fixes and new support category in mobile

Users:

  • Fix last forum links in forums

Mobile:

  • Add purchasing issues to mobile support tickets
 
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Topic: Kongregate / New Kongregate Version: Forum link fixes and new support category in mobile

Not too much going into this deploy. We’ve fixed the last page issue in forums, so now we’ll actually take you to the last page of the forum. Also for mobile users, we’ve added a support category for purchases.

You can read more about these changes below or in our change logs here.

 
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Topic: Technical Support / Can this be done?

@Lemonz55 I believe jclor has already said on 8/14 that this isn’t possible on Kongregate’s side.

 
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Topic: Technical Support / Transfering Files

This link may be helpful: http://www.wikihow.com/Transfer-Data-Between-a-Cell-Phone-and-Computer. Just something I found while searching on Google.

 
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Topic: Kongregate / Problems loading games

Glad that’s worked out!

For anyone reading this thread after. The steps we tried were:
1) updating the DNS settings: https://developers.google.com/speed/public-dns/
2) flush the dns: http://docs.cpanel.net/twiki/bin/view/AllDocumentation/ClearingBrowserCache
3) restart your browser

It did take a bit, but it sounds like things are working fine now.

 
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Topic: Kongregate / Problems loading games

so the BotD is the only game that is slowing you down right now?

 
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Topic: Kongregate / Problems loading games

Originally posted by Crow4949:

I guess I shouldn’t say “nothing else”. I tried loading a game I played last week or so (Tower of the Archmage) and it loaded.

does that load pretty fast or still pretty sluggish.

 
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Topic: Kongregate / Problems loading games

I’m guessing you’ve restarted your browser recently right?

 
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Topic: Kongregate / Problems loading games

Also what happens after you update your dns if you open up a command prompt in windows and run ipconfig /flushdns. You may need to restart your browser also afterwards.

 
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Topic: Kongregate / Problems loading games

What game are you trying to play?

 
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Topic: Kongregate / Problems loading games

Did you try updating your dns?

 
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Topic: Kongregate / Problems loading games

There were some networking issues between Kongregate and Amazon today. They should be resolved for a lot of the games you like. But just in case, you can try updating your DNS settings with the info here: https://developers.google.com/speed/public-dns/ and let us know if you’re still seeing issues.

 
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Topic: Technical Support / dragon pals

I’m able to get into dragon pals server 3. What server were you trying?

 
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Topic: Technical Support / 500 Internal Server Error If you are the administrator of this website, then please read this web application's log file and/or the web server's log file to find out what went wrong.

The problems should be resolved now. Let us know if you are still seeing 500s.

 
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Topic: Technical Support / Games won't work at all

There was an issue earlier this morning. Things should be resolved. Let us know if games still aren’t loading for you and what games aren’t actually loading.

 
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Topic: Kongregate / Problems loading games

Issue should be resolved now. Let us know if you guys see anything else.

 
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Topic: Technical Support / Kreds to gold?

Are you sure you have enough kreds to buy another package? If not that may be why they are telling you that you need more kreds.

 
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Topic: Technical Support / Missing last week's kongpanion.

Looks like you have the correct number of Kongpanions
1) Angler – 5/5 BotD
2) Cogs – 5/19 BotD
3) Curls – 7/16 BotD
4) Carross – 7/29 BotD
5) Finneus – 8/11 BotD

Remember that there is one new Kongpanion a week. The first BotD you get for the week gets you the Kongpanion, on your 5th BotD of the same week you get a shiny. So if you earned 4 BotD in one week, you still get your normal Kongpanion and not 4 different Kongpanions.

 
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Topic: Technical Support / unity player

You can see what Unity Player supports by going to http://unity3d.com/webplayer.