Recent posts by joe1017 on Kongregate

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Topic: Technical Support / loading issue

@kypp, are you having issue loading our site, just one game or all games. As stated, having the game name if it’s one game would be helpful.

 
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Topic: Technical Support / Language Change

Oh just one lat question. You’re not running through a proxy or anything like that right?

 
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Topic: Technical Support / Berzerk Ball 2

I’m guessing you’ve tried refreshing the game page to see if that would give you the items right? If that still doesn’t work, you can contact support@kongregate.com.

 
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Topic: Technical Support / contract wars problem

Have you tried contacting the game devs or even in the contract wars forum?

 
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Topic: Technical Support / Language Change

In the footer, do you know if the language selector is set to English or German?

 
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Topic: Technical Support / Something is wrong in my guild

I believe Tyrant Unleashed may not let you kick anyone until after everyone has claimed their prizes. I’d say wait a few days and try again.

 
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Topic: Kongregate / New Kongregate Version: Goodbye UGC

Users:

  • Removing UGC as a payment option for kreds
  • Fix error message color when uploading a game
  • Reduce padding on more games pod below the game on game pages

Mobile:

  • Fix styling on Facebook connect on mobile
 
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Topic: Kongregate / New Kongregate Version: Goodbye UGC

Some sad news for kreds purchases today as we will no longer be supporting UGC purchases. If you go to the kreds lightbox, you’ll notice that option is no longer available.

You can read more about these changes below or in our change logs here.

 
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Topic: Technical Support / Tyrant Unleashed internal purchase problem

You can contact https://tyrantunleashed.zendesk.com/hc/en-us/requests/new/

 
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Topic: Technical Support / Make it stop!

you can just unlink your facebook to the account you don’t want to auto-log in on. If you go to the account settings, you can uncheck everything under facebook and then unlink.

 
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Topic: Technical Support / Backyard monsters oops something broke!

We no longer have back yard monsters on this site. So I’m going to lock this thread now.

 
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Topic: Technical Support / Uploading new game version

what that means is don’t try to right click a folder and zip it, instead select all the files and then zip them into one file.

 
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Topic: Kongregate / New Kongregate Version: Forum link fixes and new support category in mobile

Users:

  • Fix last forum links in forums

Mobile:

  • Add purchasing issues to mobile support tickets
 
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Topic: Kongregate / New Kongregate Version: Forum link fixes and new support category in mobile

Not too much going into this deploy. We’ve fixed the last page issue in forums, so now we’ll actually take you to the last page of the forum. Also for mobile users, we’ve added a support category for purchases.

You can read more about these changes below or in our change logs here.

 
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Topic: Technical Support / Can this be done?

@Lemonz55 I believe jclor has already said on 8/14 that this isn’t possible on Kongregate’s side.

 
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Topic: Technical Support / Transfering Files

This link may be helpful: http://www.wikihow.com/Transfer-Data-Between-a-Cell-Phone-and-Computer. Just something I found while searching on Google.

 
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Topic: Kongregate / Problems loading games

Glad that’s worked out!

For anyone reading this thread after. The steps we tried were:
1) updating the DNS settings: https://developers.google.com/speed/public-dns/
2) flush the dns: http://docs.cpanel.net/twiki/bin/view/AllDocumentation/ClearingBrowserCache
3) restart your browser

It did take a bit, but it sounds like things are working fine now.

 
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Topic: Kongregate / Problems loading games

so the BotD is the only game that is slowing you down right now?

 
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Topic: Kongregate / Problems loading games

Originally posted by Crow4949:

I guess I shouldn’t say “nothing else”. I tried loading a game I played last week or so (Tower of the Archmage) and it loaded.

does that load pretty fast or still pretty sluggish.

 
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Topic: Kongregate / Problems loading games

I’m guessing you’ve restarted your browser recently right?

 
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Topic: Kongregate / Problems loading games

Also what happens after you update your dns if you open up a command prompt in windows and run ipconfig /flushdns. You may need to restart your browser also afterwards.

 
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Topic: Kongregate / Problems loading games

What game are you trying to play?

 
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Topic: Kongregate / Problems loading games

Did you try updating your dns?

 
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Topic: Kongregate / Problems loading games

There were some networking issues between Kongregate and Amazon today. They should be resolved for a lot of the games you like. But just in case, you can try updating your DNS settings with the info here: https://developers.google.com/speed/public-dns/ and let us know if you’re still seeing issues.

 
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Topic: Technical Support / dragon pals

I’m able to get into dragon pals server 3. What server were you trying?