Recent posts by joe1017 on Kongregate

Flag Post

Topic: Technical Support / Kong Not Working on Firefox

If it works in private mode (logging into your account and such), it could mean that either something bad is cached or you have a bad cookie somewhere. But if you’re in private mode and you log in and get an error, then it’s probably something with your account.

 
Flag Post

Topic: Technical Support / error with earning free kreds option

What game are you having issues with?

 
Flag Post

Topic: Technical Support / Unable to load Kongregate in Chrome or Firefox

For those having issues, you said that ads aren’t loading. Are you using any type of ad-blocker? Can you disable them if you are to see if that fixes the issue?

 
Flag Post

Topic: Technical Support / Chat won't load, badges not being given (Solved; cause was Flashblock add-on)

Are you running any kind of scripts with chrome that could be blocking chat?

 
Flag Post

Topic: Technical Support / Equipment Problem

Did you search the Game of Thrones forums to see if someone else has run into the same issue?

 
Flag Post

Topic: Technical Support / Kong Not Working on Firefox

It’s busted too if you open a private window in firefox and hit our site?

 
Flag Post

Topic: Technical Support / In-game chat requires email confirmation - Realm of the Mad God

Sorry that you’re having issues. I took a look at your screenshot and that is something that’s in the game vs with us so there isn’t much we can do on our end.

 
Flag Post

Topic: Technical Support / Noisy advertisement

Are there options to mute the add or pause it when you right click over it?

 
Flag Post

Topic: Technical Support / Kong Not Working on Firefox

What happens when you request a password change? There should be a link that will log you in and then make you reset your password.

 
Flag Post

Topic: Technical Support / xml feed

What are you using to parse the xml feed?

 
Flag Post

Topic: Technical Support / Unable to load a game

Originally posted by SAS3344:

I can load the website but when i get to the game, the frame is black, i can’t see my user name on the upper right hand side, i can’t see the comments and i can’t get into chat. WTF is going on??? it was working fine yesterday

Are you getting some kind of javascript errors when loading game pages? What happens when you run the browser in safe mode (Firefox) or turning off all of you add-ons?

 
Flag Post

Topic: Technical Support / Gamespot gift card redeemed, no Kreds added to account

Email kreds@kongregate.com. They may ask for a bit more information.

 
Flag Post

Topic: Technical Support / Trouble uploading an HTML5 game - Black Screen

This should be in http://www.kongregate.com/forums/4-game-programming

 
Flag Post

Topic: Technical Support / Lost account

if you email support, they can send you a password reset to the email address on file with the username. If you were hacked and they changed the email and password, it may be a lot more difficult for them to recover the username for you.

 
Flag Post

Topic: Technical Support / kred?

Kreds in the Kongregate currency to buy in game items. You can get kreds (purchase or free) by going to kongregate.com/kreds. Games should not be giving out kreds as a bonus, are you thinking about a different in game currency?

 
Flag Post

Topic: Technical Support / Unable to load a game

What browser did you switch to? Do you run any type of add-ons or extensions on those browsers? Do you have any kind of firewall or systems changes? 3 months seems to be a pretty long time, but I see you’ve still been earning badges and such.

 
Flag Post

Topic: Technical Support / epic medal

If you completed all the games before the quest was created, loading up one of the games again should give you the medal. If you completed after the quest was created, you can email support@kongregate.com

 
Flag Post

Topic: Technical Support / Guilds chat room joining

Unfortunately if you’re not part of the guild, you can’t join the room. As far as I know, the invite feature probably isn’t on our current roadmap. Maybe one day DotD will open up guilds with more open spots so this won’t be an issue.

 
Flag Post

Topic: Technical Support / miscrits

Originally posted by epicwarior123:

plz update the miscrits thats the only reason dat i play at kongregate

We can’t update your game since we are not the actual developers. You may want to contact the dev to let them know that you are interested in playing an updated version of the game on Kongregate.

 
Flag Post

Topic: Technical Support / Cant purchase Kong creds

Are you seeing some type of javascript error or anything like that?

 
Flag Post

Topic: Technical Support / Lost account

It looks like you were logged into that account about 4 hours ago.

 
Flag Post

Topic: Kongregate / New Kongregate Version: Link changes and Guild API documentation

Users:

  • Fix issue of Badge of the Day award tab not appearing for some users
  • Fix link to Galaxy Online on the /kreds page
  • Fix background for owned Kongpanions on /kongpanions
 
Flag Post

Topic: Kongregate / New Kongregate Version: Link changes and Guild API documentation

Not to much in this deploy. First we’ve updated the Galaxy Online link on the /kreds page to go to the right place. We also fixed the background issue on the /kongpanions page. Also we added documentation for the Guilds API in our developer blog.

You can read more about these changes below or in our change logs here.

 
Flag Post

Topic: Technical Support / Accessing my Kreds Acct.

There should normally be a buy button in the game itself. From there you can convert kreds into items or in game currency that can then buy items. If you give out the game name, I can give you a better location of where to buy items.

 
Flag Post

Topic: Technical Support / Tyrant unleashed account is stuck

Tyrant Unleashed devs are probably different than the Tyrant web devs. So just try to contact them through the Tyrant Unleashed app and they should be able to help you out.