Recent posts by joe1017 on Kongregate

Flag Post

Topic: Technical Support / [Solved] Mobile Device Forums Redirecting Looping Error

The fix should be up now.

 
Flag Post

Topic: Technical Support / [Solved] Mobile Device Forums Redirecting Looping Error

We have a fix for the issue going out later this week.

 
Flag Post

Topic: Technical Support / Cannot play games

We recommend playing Unity games in Firefox, IE or Safari since they still support Unity player.

 
Flag Post

Topic: Technical Support / Purchased kreds doesn't convert to diamonds

do you see this in your game?

 
Flag Post

Topic: Technical Support / [Solved] broken loading games, chat not working

if your computer has a virus, you probably need to download anti-virus to clean it up first. After that, maybe reinstall flash player?

 
Flag Post

Topic: Technical Support / Can't purchase kreds

It depends on if they need more info from you after your initial email.

 
Flag Post

Topic: Technical Support / can't import code adventure capitalist

This should go into the Adventure Capitalist forum. But it sounds like other people may be having the same issues here: http://www.kongregate.com/forums/4722-developer/topics/484808-import-bug

 
Flag Post

Topic: Technical Support / Cannot load game

What game is this for?

 
Flag Post

Topic: Technical Support / Purchased Kreds not translating to Tokens

I’d contact the developers. It sounds like they aren’t depositing the tokens into your account.

 
Flag Post

Topic: Technical Support / First Quest Problem

Just to be clear, this game: http://www.kongregate.com/games/DrNeroCF/the-fancy-pants-adventures and version 1.7. Also can you describe what is broken for you? Game doesn’t load at all?

 
Flag Post

Topic: Technical Support / chat broken in BTD5?

You can’t seem to chat in Kongregate chat? If so there are steps in the FAQ on how to solve the problem.

 
Flag Post

Topic: Technical Support / spam on shell shock

Kongregate doesn’t allow one person to be in multiple rooms at the same time. What normally happens is that they’ll get disconnected from Kongregate chat when there is another session that is active.

 
Flag Post

Topic: Technical Support / Game doesn't function like it used too

What happens if you try to play in cinematic mode? Does everything look zoomed in then too?

 
Flag Post

Topic: Technical Support / How can I change my username please?

If you really did create your account yesterday, then I agree, it’ll probably be quicker to just create a new account.

 
Flag Post

Topic: Technical Support / Lost Kreds, ninja warz 2

You can also email support@kongregate.com.

 
Flag Post

Topic: Technical Support / Badge of the Day not awarding!

It looks like you already have the elephant kongpanion, are you saying you’re missing the shiny version of it? Also are you sure you might not have been on an older session that still had the old badge of the day in the navigation? According to your profile, you earned the elephant Kongpanion on 3/23, so you would have had to earn 4 more badges of the day to get the shiny.

 
Flag Post

Topic: Technical Support / TheDutchSoldier Ban Appeal

If you’re having a issue, feel free to contact kreds@kongregate.com or support@kongregate.com. You can explain what may have happened.

 
Flag Post

Topic: Technical Support / power up rewards

They should have sent you a coupon code when you redeemed the kreds with instructions.

 
Flag Post

Topic: Technical Support / My account has K+, but I never purchased K+

There are different ways to get free Kong Plus. One of them is if you are a PowerUp Rewards Pro user. Could you have linked your PUR account to your Kong account?

 
Flag Post

Topic: Kongregate / New Kongregate Version: Show more recently played, playlist and recommended games in games navigation menu

Users:

  • Increased timer for high scores award tab such that they don’t appear as frequently for users
  • Fixed the welcome bar alignment issue such that the right side of the welcome bar is aligned with the right side of the My Kong navigation area
  • Change the recently played, recommended games and playlist games back to three games in the games dropdown
  • Fixed the issue where some developers are not seeing their revenue summary link in the gear icon on their profile page
 
Flag Post

Topic: Kongregate / New Kongregate Version: Show more recently played, playlist and recommended games in games navigation menu

With this deploy, we’ve added back the two additional links to recently played, recommended games and my playlist in the games navigation menu. We’ve also fixed an issue for some developers that weren’t seeing their revenue summary links.

You can read more about these changes below or in our change logs here.

 
Flag Post

Topic: Kongregate / New Kongregate Version: New navigation changes

Users:

  • Update to game nav
  • Update to welcome nav
  • Increase game file size limits
 
Flag Post

Topic: Kongregate / New Kongregate Version: New navigation changes

Made some edits to our navigation menus with this release. First you’ll notice that when you hover over your username when logged in, there is no longer menu options. A lot of those links were just repeated in the My Kong section. To log out now, you just need to hover over the gear icon and you’ll be able to log out.

In addition to the navigation changes, we have also bumped up the default max size game uploads to 50 MB from 20 MB.

You can read more about these changes below or in our change logs here.

 
Flag Post

Topic: Technical Support / Contact Kong Error

Which topic were you trying to use? There are many to choose from in the contact form. Also you could also just email support@kongregate.com.

 
Flag Post

Topic: Kongregate / New Kongregate Version: Request missing badge of the days

Users:

  • Increase the length of game spotlight ads on /games pages
  • Users can request missing BotD
  • Auto-select user’s country in credit card payment form
  • Add country shortcuts for United States, Germany, Norway, Australia and Belgium to the credit card payment form