Recent posts by joe1017 on Kongregate

Flag Post

Topic: Technical Support / What happened with "Free Kreds"?

sugername, email our support team at kreds@kongregate.com

 
Flag Post

Topic: Technical Support / Can't connect to chat room.

Did anything recently change on your end like firewall settings or anything else?

 
Flag Post

Topic: Technical Support / Tyrant unleashed multiple accounts problems

Have you tried signing into your main account and making sure if it’ll resync your data?

 
Flag Post

Topic: Technical Support / Unity Problems (unity doesnt launch 2)

What browser and OS are you using? Awhile back unity and ie11 had issues where it didn’t think that ie11 was working properly.

 
Flag Post

Topic: Technical Support / can't transfer kreds to game

That popup error isn’t actually from us, but from the game itself. Notice the domain is .callofgods.com. I would message the devs to see if they know what may be going on with your account. For example if you sign up for a new account and hit the S3 server do you still get that message? If not then it’s probably account related.

 
Flag Post

Topic: Technical Support / Ghost Game Message Notifications

We don’t have an ETA on the fix. It is known and it’s in our queue of bug fixes, but I can’t give you an exact time on when the fix will be out.

 
Flag Post

Topic: Technical Support / League of Angels Arena Refresh

Are you talking about the refresh button on your browser or the refresh button in the game?

 
Flag Post

Topic: Technical Support / can't transfer kreds to game

This is what I see when I get COG

Is this not what you see?

 
Flag Post

Topic: Technical Support / Chat won't load, badges not being given (Solved; cause was Flashblock add-on)

Did you trying reading the tips in this thread?

 
Flag Post

Topic: Technical Support / can't transfer kreds to game

How do you log into COG? When you log in at kongregate.com and then go to COG it should authenticate you.

 
Flag Post

Topic: Technical Support / Kong Not Working on Firefox

If it works in private mode (logging into your account and such), it could mean that either something bad is cached or you have a bad cookie somewhere. But if you’re in private mode and you log in and get an error, then it’s probably something with your account.

 
Flag Post

Topic: Technical Support / error with earning free kreds option

What game are you having issues with?

 
Flag Post

Topic: Technical Support / Unable to load Kongregate in Chrome or Firefox

For those having issues, you said that ads aren’t loading. Are you using any type of ad-blocker? Can you disable them if you are to see if that fixes the issue?

 
Flag Post

Topic: Technical Support / Chat won't load, badges not being given (Solved; cause was Flashblock add-on)

Are you running any kind of scripts with chrome that could be blocking chat?

 
Flag Post

Topic: Technical Support / Equipment Problem

Did you search the Game of Thrones forums to see if someone else has run into the same issue?

 
Flag Post

Topic: Technical Support / Kong Not Working on Firefox

It’s busted too if you open a private window in firefox and hit our site?

 
Flag Post

Topic: Technical Support / In-game chat requires email confirmation - Realm of the Mad God

Sorry that you’re having issues. I took a look at your screenshot and that is something that’s in the game vs with us so there isn’t much we can do on our end.

 
Flag Post

Topic: Technical Support / Noisy advertisement

Are there options to mute the add or pause it when you right click over it?

 
Flag Post

Topic: Technical Support / Kong Not Working on Firefox

What happens when you request a password change? There should be a link that will log you in and then make you reset your password.

 
Flag Post

Topic: Technical Support / xml feed

What are you using to parse the xml feed?

 
Flag Post

Topic: Technical Support / Unable to load a game

Originally posted by SAS3344:

I can load the website but when i get to the game, the frame is black, i can’t see my user name on the upper right hand side, i can’t see the comments and i can’t get into chat. WTF is going on??? it was working fine yesterday

Are you getting some kind of javascript errors when loading game pages? What happens when you run the browser in safe mode (Firefox) or turning off all of you add-ons?

 
Flag Post

Topic: Technical Support / Gamespot gift card redeemed, no Kreds added to account

Email kreds@kongregate.com. They may ask for a bit more information.

 
Flag Post

Topic: Technical Support / Trouble uploading an HTML5 game - Black Screen

This should be in http://www.kongregate.com/forums/4-game-programming

 
Flag Post

Topic: Technical Support / Lost account

if you email support, they can send you a password reset to the email address on file with the username. If you were hacked and they changed the email and password, it may be a lot more difficult for them to recover the username for you.

 
Flag Post

Topic: Technical Support / kred?

Kreds in the Kongregate currency to buy in game items. You can get kreds (purchase or free) by going to kongregate.com/kreds. Games should not be giving out kreds as a bonus, are you thinking about a different in game currency?