Recent posts by joe1017 on Kongregate

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Topic: Technical Support / Talent Points

Not sure what game this is for, but you should file a with the developer. If you go to the game, on the bottom there should be a link to file a game bug.

 
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Topic: Technical Support / Connected a gamestop card but no kong plus?

Doesn’t look like you linked a pro account. As cargo said, plus is another perk of having a PUR Pro account.

 
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Topic: Technical Support / GoT Sworn Sword stuck on patrol

For the Kongregate version I would just post into the Game of Thrones Ascent forum and the devs should be able to take a look at it.

 
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Topic: Technical Support / Heroes of Gaia game not loading

The devs have gotten back to us and it looks like the issue has been resolved. Let us know if it hasn’t for you.

 
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Topic: Technical Support / Facebook problem?

Unfortunately your game on Facebook and your game here are probably different. Even if you were able to log into your Kongregate account, your saved game will probably be different than on Facebook.

 
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Topic: Off-topic / Building my First Computer!!!

This is probably the wrong site to post this. There are probably better sites out there with people who will give you a really great answer on what you want.

 
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Topic: Technical Support / Heroes of Gaia game not loading

We have emailed the game developer. We’re hoping to get a response from them by tomorrow morning.

 
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Topic: Technical Support / Can't access kongregate!

Was it not working when you had your proxy turned off?

 
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Topic: Technical Support / TrialPay

Looks like the site is back up. Give their support team an email and see what they say.

 
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Topic: Technical Support / Unlinking PowerUp Rewards code?

If you don’t have your old PUR number, how would you link it to your new account? If you email support@kongregate.com with the old PUR number, they may be able to help.

 
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Topic: Technical Support / kred purchase issue

did emailing kreds@kongregate.com not give you the response you needed? Who did you speak with in support or have you not gotten a reply?

 
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Topic: Technical Support / Suddenly no Kong games load

What browser and OS are you using? Are you running any type of add-ons such as ad blockers with your browser?

 
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Topic: Technical Support / 500$ Budget for a Laptop

Wrong kind of tech forum. You’ll probably get a better answer in off-topic

 
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Topic: Technical Support / I do not know how to make games

If you have issues creating a game, you can view our shootorial series. www.kongregate.com/games/kongregate

 
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Topic: Technical Support / Tyrant unleashed multiple accounts problems

Do the accounts match up when you’re signing in, with the different accounts on kongregate?

 
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Topic: Technical Support / Games not loading

You can check your dns with the steps provided by google here: https://developers.google.com/speed/public-dns/. You don’t have to use their dns but this’ll help you check to see if something may be off.

 
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Topic: Technical Support / Missing max energy

Your max energy is tied to the number of people in your guild. For instance when your guild is normally at 50/50 your max energy will show up as 300, however, if 3 people leave (47/5), your max energy will be at 297. If your guild is always at 50 and you see a drop, then I would report it to the dev, else it’s not a game bug.

 
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Topic: Technical Support / Games freeze my computer

What is back? The malware?

 
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Topic: Technical Support / Chat Problems

Are you running any type of chat scripts or add ons with your browser? Some people have experienced that when they were doing that.

 
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Topic: Technical Support / Games not loading

What type of router do you have? We had another user write in saying that they cannot connect with cisco hardware. We’ve contacted them to see how we can resolve the issue.

 
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Topic: Technical Support / kong login

The yellow plug should not affect your kred purchases. When you go to kongregate.com/kreds, does the lightbox not launch?

 
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Topic: Technical Support / Games not loading

@levatron – we’ve run into a few other things that affect us that don’t affect other sites. For instance some people who have ad blockers can’t seem to load games until after they have turned it off. Do you happen to have an ad blocker? Could that be a problem? As for the kred issue, do you see the lightbox at all or does the lightbox not even load for you?

 
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Topic: Technical Support / This payment method is currently unavailable Choose another payment method

They could have been removed. The bottom bar is from our partner, so they may have removed or added new payment types.

 
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Topic: Technical Support / error launching unity player

1. what OS are you using?
2. what browser are you using?
3. is your Unity Player up to date?
4. are you running any type of add-ons or scripts with your browser?

 
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Topic: Kongregate / New Kongregate Version: Minor bug fixes and text fixes

Users:

  • Do not flash the login form for signed in users when viewing the game page
  • Fixed content in publish whisper
  • Do not show hidden forum posts on the game page