joe1017
370 posts
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Topic: Technical Support /
Level 64 Account issue
I just set you a recovery token for your catsfanj account. Thanks for bringing up the confusion with Zendesk.
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joe1017
370 posts
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Topic: Kongregate /
New Kongregate Version: More minor game page edits
Originally posted by Blizzard2000:
The profile hovers are a bit wonky
Thanks, I’ve bugged it with our developers.
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joe1017
370 posts
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Topic: Kongregate /
New Kongregate Version: More minor game page edits
Users:
- Change the spotlight ad in the recommended games pod on game pages
- Fix issue where forums were not populated on game pages
- Add game hovers to your first quest pod
- Fix hover position for usernames on the homepage mini-feed
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joe1017
370 posts
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Topic: Kongregate /
New Kongregate Version: More minor game page edits
A few more minor changes to the game page. Nothing too dramatic hopefully. First in the recommended games pod, we updated the look of the spotlight game. Second, there was an issue where the forum section was not loading for some games with forums and we went ahead and fixed that issue.
You can read more about these changes below or in our change logs here.
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joe1017
370 posts
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Topic: Kongregate /
New Kongregate Version: Speeding up game pages
Thanks, we were able to reproduce the issue. We have a fix in the works which should be coming out soon.
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joe1017
370 posts
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Topic: Kongregate /
New Kongregate Version: Swapping below the game columns on game pages
Users:
- Prevent silenced users on commenting on level up and earned badge feed items
- Swap below the fold gamepage columns such that comments are on the left and everything else is on the right
- Fix Kongai deck deletion issue
- Show the game type next to the game title on the homepage
- Fix close button on mini-feed comment box
- Do not show red tag text on pages with dark backgrounds
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joe1017
370 posts
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Topic: Kongregate /
New Kongregate Version: Swapping below the game columns on game pages
We have swap the below the game columns on our game pages. Now recommended games and comments will be on the left hand side and badges, updates, instructions will be on the right. This was the way it was before we switched over to the new game page design so we decide to change it back to that format.
Along with that, we made some other changes on our homepage. First the game type (i.e. unity, downloadable, etc.) icons are closer to the game tile on the homepage. Second, we fixed an issue with the mini-feed comment box close button that wasn’t working properly
You can read more about these changes below or in our change logs here.
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joe1017
370 posts
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Topic: Kongregate /
New Kongregate Version: Speeding up game pages
123aaa789 – I couldn’t reproduce the second hover issue you are seeing. Can you tell me what browser, and OS you are using? It would also be good to know, where you’re trying to hover from (i.e. gamepage, homepage, game browser, etc.)
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joe1017
370 posts
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joe1017
370 posts
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Topic: Kongregate /
New Kongregate Version: Speeding up game pages
Originally posted by 123aaa789:
Originally posted by joe1017:
Fix issue where ratings were not appearing for some games in the game hover
I’m not sure if it’s still just me, but hovering over any game tagged as a tutorial will never show the rating I’ve given (always just has the “rating for me” thing, when I go to the game it shows my rating on the page though), and occasionally some games tagged as other things (usually multiplayer is one of the others). It happens in both Firefox and Chrome (only browsers I checked).
Can you post a screenshot? Also is it for all hovers, hovers on homepage, hovers on game pages, hovers on game browser pages?
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joe1017
370 posts
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Topic: Kongregate /
$0 Revenue in 5 days
Kred Revenue is for games that have transactions. Has your Ad Revenue been updated? That’s the one you want to look at if your now selling anything in your games that requires kreds.
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joe1017
370 posts
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Topic: Kongregate /
New Kongregate Version: Speeding up game pages
Users:
- Speed up gamepage loads
- Fix badge count feed posts
- Fix K+ icons on the homepage for IE9 browsers
- Improve below the fold game page tags appearance
- Fix issue where ratings were not appearing for some games in the game hover
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joe1017
370 posts
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Topic: Kongregate /
New Kongregate Version: Speeding up game pages
We’re trying another round of speeding up game loads on game pages. To help speed things up, we’re deferring the loading of some game page elements until a little later. Another thing we’ve done is changed the look of the tags on the game page. Nothing too big, we added a hover state and changed the add more tags to a button.
You can read more about these changes below or in our change logs here.
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joe1017
370 posts
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Topic: Kongregate /
New Kongregate Version: Profile and game page fixes
Originally posted by DarkRainyKnight:
Originally posted by joe1017:
Originally posted by DarkRainyKnight:
It is. I just checked and reset it anyway. No difference.
Can you tell me what resolution you’re screen is on? Also what browser and OS you’re on?
1024 by 768 pixels, Firefox 20.0 is the only browser out of that, IE, and Chrome that has this issue, and XP.
Originally posted by zAlbee:
His Windows DPI setting is probably different. Also, it looks like ClearType font smoothing isn’t on.
DPI is ‘Normal size (96 DPI)’ and turning on ClearType made everything blurry.
Edit: This really isn’t that big of a deal if this is only me, which appears to be.
I spoke with our front end engineer and he was wondering if you have tried clearing your cache. He noticed the font from your screenshot doesn’t match any of fonts we are currently using.
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joe1017
370 posts
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Topic: Technical Support /
No chat on all games
what happens when you try to hit the site in an incognito window? does chat load then?
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joe1017
370 posts
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Topic: Kongregate /
New Kongregate Version: Profile and game page fixes
Originally posted by DarkRainyKnight:
It is. I just checked and reset it anyway. No difference.
Can you tell me what resolution you’re screen is on? Also what browser and OS you’re on?
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joe1017
370 posts
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Topic: Technical Support /
Feed - Added 0 badges for 0 points
Ok I’ll keep on trying to reproduce this issue then.
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joe1017
370 posts
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Topic: Kongregate /
New Kongregate Version: Profile and game page fixes
I can’t seem to reproduce the overlapping issue some of you are seeing. This is what I get when I change my browser width:

Can you guys maybe post screen shots and what pages you guys are seeing the overlapping on?
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joe1017
370 posts
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Topic: Kongregate /
New Kongregate Version: Profile and game page fixes
Originally posted by adv0catus:
I like it.
[Edit: my sent messages are misaligned now.]
Thanks for letting us know. I’ll bug the alignment issue with our devs now.
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joe1017
370 posts
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Topic: Kongregate /
New Kongregate Version: Profile and game page fixes
Users:
- Update kreds lightbox to say kred vs kreds when you only need one more kred
- Spawn signup lightbox when guest click the favorite link below the game fold
- Fix user profile hover for recent comments on game pages
- Fix the width of the section below the game so tags won’t push the playlist link into the next line
- Change email links from blue to red
- Show dark active tabs on pages with black backgrounds
- Fix issue with K+ symbol moving to the second line when the game is a unity game
- Fix messages page alignment issues
Developers:
- Fix issue where opening comment in game title breaks chat
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joe1017
370 posts
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Topic: Kongregate /
New Kongregate Version: Profile and game page fixes
For users, we’ve fixed the alignment issues with avatars and shout replies on the messages pages. We’ve also update some places on the game page too. First off, the below the game favorites icon will launch the signup lightbox for guests, we’ve also fixed an issue with user hover profiles in game comment pages.
For devs, there was an issue where opening comments in the game title would break game page functionality so we fixed that.
You can read more about these changes below or in our change logs here.
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joe1017
370 posts
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joe1017
370 posts
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Topic: Technical Support /
Favorites messed up
What Btrenary posted was a different bug we had earlier. The reason that it says you have 34 favorits even though you only have 24 displayed is that you have probably favorited games that are no longer published. Our devs know about this and are working on a fix.
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joe1017
370 posts
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Topic: Technical Support /
site not working fully on Chrome, Firefox
Sounds like there a re a few issues here. For your first issue of not being able to load the game in chrome or firefox, have you tried loading the browser in incognito or private mode? See if that works. If it does then it may be a cookie issue. Also are you running anything else on those browsers like add-ons or scripts?
For your other issue about not being able to scroll the recommended games on the front page, can you see if your browser has javascript enabled? If it doesn’t I can see why those pods wouldn’t work.
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joe1017
370 posts
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Topic: Technical Support /
Having problem with log in
Is your facebook account linked to your kong account?
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