Recent posts by spryfox on Kongregate

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Topic: Kongregate Multiplayer Games / [Highgrounds] Service outage

Our backend service provider had a service outage tonight, but the problem seems to be resolved now. Unfortunately, when fixing their issue they reset our events, but oh well. http://spryfox.com/forums/topic/playerio-appears-to-be-down/

 
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Topic: Kongregate Multiplayer Games / [Highgrounds] 404 error

@gilisepic – have you noticed any patterns as to when this happens? Could you let me know how many times a day it happens to you? Also: how do you connect to the internet? (Do you use a mobile hotspot or wifi etc?)

To everybody else reading this thread: if you’re experiencing problems, please email support@spryfox.com. That is the fastest way to get help. When you contact us, please make sure to tell us everything you can about your environment (what browser you are using, what country you are in, what type of internet connection you have, etc etc)

 
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Topic: Kongregate Multiplayer Games / [Highgrounds] 404 error

Our backend provider, PlayerIO, recently informed us that they performed a big migration of their servers. Since that time, some of you have been reporting 404 errors when trying to play the game. This is the feedback we received from PlayerIO on the issue:


As part of the server switch we changed DNS servers, if the users DNS server is slow at updating they will get a 404. DNS servers that correctly complied with TTL’s were updated within about 10 minutes. Ask the user to try google DNS. Should make them happy over all.


I think that by Google DNS, they means this: https://developers.google.com/speed/public-dns/docs/using

 
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Topic: Kongregate Multiplayer Games / [Highgrounds] Maintenance from 10am PST till 2am PST, August 14, 2013

Our server provider is taking us down for scheduled maintenance from 10am to 2am PST. They assure us that when we wake up, we’ll be running on “faster, more powerful servers.” Sounds nice. :-)

 
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Topic: Kongregate Multiplayer Games / [Highgrounds] Intro to Spry Fox and Heart Shaped Games

Previous games that Spry Fox has worked on include: Steambirds, Steambirds: Survival, Triple Town and Realm of the Mad God. (RotMG was sold a year ago to Kabam, which is why our names are no longer on it.)

Previous games that Heart Shaped Games has worked on include: Hero Generations.

We love to make original games and hope you like our latest invention, Highgrounds. :-) Please note that we host our own forums on our website, which we participate very actively in. If you would like to engage with our player community and with us, please visit the forums on our website! http://spryfox.com/forums/forum/highgrounds/