Recent posts by synapticon on Kongregate

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Topic: Tyrant Unleashed / [to DEV] Wars aren't fun anymore

Rank 50 reward is solid and will probably go into the next war.

 
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Topic: Tyrant Unleashed / LG G2 game will no longer work on that platform?

Originally posted by JamminXLIV:

20k gold and war rewards that our guild earned is adequate compensation if that ends up being the case. Thank you devs for continuing to work on this issue. I look forward to playing Tyrant again soon.

Apologies again for your inability to play. It’s out of our control for the moment but that doesn’t make it any better for you. Thank you for your patience!

 
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Topic: Tyrant Unleashed / LG G2 game will no longer work on that platform?

Originally posted by RSM777:

How are we going to apply for the compensation?

We have a list of players on LG G2. You shouldn’t have to apply for anything. This will take us a bit (there are ~50 people on this device) but we’ll keep you updated.

 
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Topic: Tyrant Unleashed / LG G2 game will no longer work on that platform?

Originally posted by sammyc914:
Originally posted by Rudgutter:

We’re still waiting to hear back if the issue has been fixed. We will keep you updated. Everyone affected by the Verizon LG G2 outage will receive 20k gold – this is equivalent to an expected amount of Gold earned from the Guild War event. We really appreciate you all being patient while we work to get this fixed.

Issue doesn’t effect me, but they should also receive all the rewards their guild qualified for if they were unable to play for all/part of war and didn’t have the necessary war points for rewards as a result.

We’re considering this as well.

 
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Topic: Tyrant Unleashed / LG G2 game will no longer work on that platform?

If any of you with Verizon LG G2 devices know how to use logcat to track errors, you may be able to find and send us the errors related to Tyrant and the crash. That would be IMMENSELY helpful as it may contain the information we need to fix the bug (since we are unable to replicate it). If anyone is interested in some debugging with us, it could speed things along quite a bit.

 
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Topic: Tyrant Unleashed / To Devs..... Brain Dead

Please see my post here:
http://www.kongregate.com/forums/338-tyrant-unleashed/topics/393326-lg-g2-game-will-no-longer-work-on-that-platform?page=2#posts-7946465

Rupert – unfortunately it is likely we won’t be able to fix this before the Guild War ends. We cannot reproduce the error on our side and thus cannot fix it. We are working on it throughout the weekend and will continue to do so until it is fixed.

 
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Topic: Tyrant Unleashed / LG G2 game will no longer work on that platform?

Unfortunately we have tested Tyrant on two more Verizon LG G2 devices and are still unable to replicate the problem. Please note we are aware that this is a real problem – it is just making it difficult for us to isolate the error for a fix.

Our best guess was that it was related to a Verizon update had pushed out just before players had started reporting errors. Note that this started happening before our last update, which is why we believe that it’s related. Of course, we are not ruling out an issue on our end and we are continuing to search for the issue. I will keep you updated.

 
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Topic: Tyrant Unleashed / [To Devs] Just looking for some info on new content

Originally posted by validname1:

Very cool! Do you think you’ll have some stuff ready to roll out near the end of guild war? That’s usually the most ‘boring’ week, as there is literally nothing to do for a vet after collection.

There will be a new PvE event starting next week. The Enclave is ready for you.

 
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Topic: Tyrant Unleashed / [To Devs] Just looking for some info on new content

Some hints:
-The new Fusions are still being developed but will be new cards fused using cards from the Base set :)

-The PvP/Artifact revamp idea is still early in development, but the goal is to drastically simplify Artifacts and add exclusive Artifact cards. The details are very much in flux, but our current idea is something along the lines of
a) reduce the # of artifacts down…possibly even down to 1 that you collect multiples of. it’s VERY hard to keep track of the different types of artifacts at the moment.
b) add a time limit after collecting artifacts. yes, i know, sad face, but…
c) increase the quality/drop rate of more rare cards, and
d) add exclusive new cards that can be earned from the top levels of the artifact collection

I know a few players have mentioned not wanting artifacts to change, but we find that VERY few people use them in the current system, and we want to make this a very up-front goal in PvP.

 
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Topic: Tyrant Unleashed / [to DEVs] Cheating is rampant in this game

We do have those systems in place, bunky.

 
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Topic: Tyrant Unleashed / What things do you guys dislike about the update?

Yellow is much more visible than the red colors, especially on phones. It’s different, but a handful of games do this for similar reasons.

The status effect display was almost impossible to show on the previous card info tooltip, because it was so small. With the new card info popup it might be a lot more readable, so we’ll put that back on the list.

 
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Topic: Tyrant Unleashed / What things do you guys dislike about the update?

Originally posted by PinkPingPenguin:

They decreased epics draw rates in gold packs.

Time to put this to rest – We did not decrease any drop rates. This is a rumor on the forums and is incorrect.

 
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Topic: Tyrant Unleashed / [to DEVs] Cheating is rampant in this game

Originally posted by MrTommyGunn:

I did the honorable thing, and emailed devs the glitch.

Confirmed that he did. Now we’re looking into it. Thank you :)

 
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Topic: Tyrant Unleashed / LG G2 game will no longer work on that platform?

Originally posted by cybersmoke2:
Originally posted by synapticon:

We have an LG G2 and it is working on ours, but we have received several reports about this as of this morning. We’ll get back to you as we learn more.

From your previous question in a separate topic.

Android 4.4.2 / AT&T

Thank you. We’ll do our best to replicate the scenario, find the error, and fix if it’s something on our side.

 
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Topic: Tyrant Unleashed / LG G2 game will no longer work on that platform?

We have an LG G2 and it is working on ours, but we have received several reports about this as of this morning. We’ll get back to you as we learn more.

 
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Topic: Tyrant Unleashed / [to DEVs] Cheating is rampant in this game

Originally posted by MrTommyGunn:

I know a huge glitch that i do not use. But i created a 2nd account on another device JUST to confirm it, and it most certainly works. But refuse to put my account in jeopardy, so i will not do it. I should drop a bomb… n let this bitch go public lol. They would 100% stop the servers because of these fingers.

If the LG G2 problem isnt fixed by the time war begins, or they dont delay the war because of the error in progtamming, maybe i will. Stay tuned.

Unfortunately we cannot reproduce the LG G2 problem. We’ve tested on ours and it works fine. We’re doing our best to look into it, but typically device-specific bugs are frequently out of our control. Regardless, we’re looking to see if there’s something we can fix.

For those with LG G2 problems: what android version are you on? And which network?

 
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Topic: Tyrant Unleashed / So about that update?

MK nailed the iOS update. The Android update contains various bug fixes and some performance enhancements, as well as additional prep for the Guild War.

 
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Topic: Tyrant Unleashed / [to DEVs] Cheating is rampant in this game

Originally posted by JoeyJoeJoe1:
Originally posted by synapticon:

As a first pass, we’ve found a total of 1 extra Anvil and 26 extra Reckless Fanatics caused by glitches (which have already been fixed for a while). These have been removed.

We are now looking more deeply into specific cases of the card salvage refund. This will take considerably longer but we hope to have another update sometime next week.

Synapticon,

You said you were going to be transparent about the scope of the issue, so how many cards have been returned due to accidental salvage? and of those how many where more than a single card (ie dual or quad).

Thanks

JJJ

This was only the first wave. We are still getting a full analysis of the situation and have not yet undone any of the refunds.

 
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Topic: Tyrant Unleashed / [to DEVs] Cheating is rampant in this game

As a first pass, we’ve found a total of 1 extra Anvil and 26 extra Reckless Fanatics caused by glitches (which have already been fixed for a while). These have been removed.

We are now looking more deeply into specific cases of the card salvage refund. This will take considerably longer but we hope to have another update sometime next week.

 
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Topic: Tyrant Unleashed / [To DEVS] my synced account lost

Originally posted by AnthonyK90:

I have tried all fixes that have been suggested by kong. support, as well as all fixes synapticon has posted on forums to other people experiencing similar problems. Support basically keeps telling me to do the same dead end fixes I have already attempted multiple times, and I would just like a quick resolution to the problem. This has been ongoing since 11:00am this morning and occurred around 11:00pm the previous night(4/8/2014). My account will not sync anymore, so I have no access to my main and even though I am signed into my kong acct. it shows it on the tu deck interface as inactive. Please help!!!!!

It may be an issue with your Kongregate account directly. We are sending your support ticket to Kongregate for help with their account. Once these issues are sorted, you can uninstall the game and then reinstall it from scratch, complete the tutorial, then sign into your account. It will reboot and let you use the main account. We are working on a slightly more straightforward experience here :)

 
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Topic: Tyrant Unleashed / [to DEVs] Cheating is rampant in this game

Originally posted by 2Legend2:
Originally posted by synapticon:

It is labor-intensive so it will take some time to go through, but this is a top priority for us.

I have been playing many on-line games across the past years and I can tell you that TU ranks top 1 (by a mile) as far as support getting involved in the issues players are raising on the game forum. So for this I congratulate you. I don’t expect a solution that will please everyone but you have my appreciation for the very fact you try your best!

Thank you :)

 
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Topic: Tyrant Unleashed / [to DEVs] Cheating is rampant in this game

It is labor-intensive so it will take some time to go through, but this is a top priority for us.

 
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Topic: Tyrant Unleashed / [to DEVs] Cheating is rampant in this game

Originally posted by P4ND3M1K:

http://m.kongregate.com/forums/338-tyrant-unleashed/topics/380299-dev-guild-war-rewards-issues?page=1

Pretty sure you started the topic about this very issue

Yes, I meant the specific card. I’m looking at those and expanding the search again.

 
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Topic: Tyrant Unleashed / [to DEVs] Cheating is rampant in this game

Originally posted by tuga99:

I’ve seen players with 3~4 fanatics. What can you do about that? Do prints help?

This is the first report I’ve seen about that. We’re looking into this too.

 
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Topic: Tyrant Unleashed / [to DEVs] Cheating is rampant in this game

Originally posted by Venzhe:
Originally posted by synapticon:
Originally posted by ppsmack:

I really love this game, but it seems like the weak get weaker. A level playing ground would be much more fun. Ive spent money too and have been playing everyday for a long time and still I feel like a weak player. The cheating probably has a lot to do with this. I wish there was a way to make the game fun for everyone instead of just the ones in the top ten guilds.

This may be something we’re addressing with a planned update to PvP. What explicitly makes you feel weaker in the game? As noted by other players, our matchmaking algorithm can use some improvements at the very top end. This may be related.

One of the major issues in the power gap is your reward system overall. People are frustrated that they are still largely forced to play with tier 1 fusions as rewards when opening your wallet gets you tier 2 fusions. This is frustrating for both free and paying players. The entire community is in a holding pattern to see if any of these rewards will be worth a damn. If rewards aren’t commensurate with what people pay for, your game will die. It will die from free players leaving because they cannot compete. It will die from paying players leaving because we never get given a competitive card after buying out a deck.

I hope to have an announcement addressing this within the next couple of weeks regarding an updated PvP + Artifact format.