I recently purchased crystals on crystal saga using Kreds, I haven’t received these crystals and I messaged R2games and got this reply:
Thank you for contacting us. We have thoroughly checked our payment logs and found out that the transaction you have made has not successfully go through to our system. We encourage you to contact your payment provider system for further verification. If you have other concerns, please do not hesitate to contact us.
-The R2Games Team