Recent posts by Ducklette on Kongregate

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Topic: Kongregate / News about Ducklette (don't worry, she's fine)

Aw, you guys are the best. :) Kongregate will always be my home in many ways, and many of you are very dear to me. I will think on you fondly as I am mauled to death by fuzzy puppies.

This is me. I mean, not really. But pretend.

 
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Topic: Kongregate / Aiglet1 Memorial

What a heavy blow for so many of us. In all the people I have met on this site, Aig was definitely one of the few I could always count on in so many ways – to be a good person, to do the right thing, to make me laugh, and to keep me company when I needed it. I always looked forward to chatting with Aig, and it breaks my heart that I won’t ever experience that again, nor will anyone else. You’re a really good soul, Aig. I’m sorry you left us but I also know you’ll look out for us, wherever you are.

 
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Topic: Kongregate / Profile page redesign: now with a feed!

I don’t care who you are, tricky. Where you’re from, even. Or what you did – as long as you love me.

 
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Topic: Kongregate / Official Kong Plus Thread

Originally posted by Frooop:

Annoying nag after signing up for kong +, you still get the :-

“Level up your Kongregate experience with Kong Plus.

No ads, your own private chat, profile skins and more!
Upgrade to Kong Plus"


every time you load kong, is this not an ad?

Yeah, that totally shouldn’t happen, and I’ll see about getting rid of it.

Edit: You might have to wait until our next deploy, which should be in a couple of weeks. :S It would likely be sooner if not for the holiday. But the programmers know about the problem, and have told me they’ll change it.

 
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Topic: Kongregate / Official Kong Plus Thread

And as much I would love to believe Kong’s staff when they say it won’t happen, if GameStop wants it, then it will happen.

I do want to point something out here – this was our idea, not GameStop’s. They basically just said, “Hey! If you’re really profitable for us, we’ll keep letting you do what you want!” At that point we said, “Hm, okay. What could we do that’s profitable but changes the current site as little as possible for people who don’t want to spend money?” And Kong Plus was born. If they want us to do other things to make money, we’ll come up with other things that we think are reasonable.

Even if you don’t believe we actually like all of you (though we do! at least, i do…), you have to know we can’t possibly do stuff to alienate you all. Kong Plus users will not be so many that they can fund our site entirely, so we do need you around. To that end, we’re going to continue doing our damnedest to give you a good experience. Some compromise is surely involved, but we’re always going to do our best to make sure it’s as unintrusive as possible.

 
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Topic: Kongregate / Official Kong Plus Thread

Saw the offer today, said “Cool beans!” … click Buy Now … Transaction not found?

ACK. I’m not sure how long we wait on our end before our transactions time out. :( But I can promise that if you email support@kongregate.com, we’ll help you out.

 
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Topic: Kongregate / Official Kong Plus Thread

If you buy, it is possible to set the language in my native language, Italian?

Like Happy said, this is something we’d like to do for as many people as we can, for free. It’s in the works now, but I’m not sure how long it’ll take to come to fruition.

 
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Topic: Kongregate / Official Kong Plus Thread

Does it carry over to other accounts if the original that’s been enrolled is silenced or banned or the owner wants Kong Plus on a different profile?

I saw it on the previous page, no reason to repost. ;)

No, it doesn’t. Every Kong Plus user is still bound by the behavior guidelines and terms of service, so if they’re permabanned they’re also out $30.

 
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Topic: Kongregate / Official Kong Plus Thread

Then why offer it at all? That’s padding, if it’s just there because it CAN be.

Well, it is padding. It’s a nice-to-have, but not a necessity. The point being, that people who have the means and the inclination can pay, and the people who don’t won’t have to worry about suffering for it. People with disposable income like spending it on things that are not necessary, but that they think would be enjoyable. If you don’t think they’d be enjoyable, I’m really happy that you can not feel bad when you choose not to buy them. But if people want to, we’ve made it available. It just depends on what you want to do with your money when you have it. If you wouldn’t buy this with your money, awesome! Get an ice cream machine instead or something. :)

How exactly do you make a game in beta mode, so I know how not to?

I think it’s actually something you have to set up with us. So I think you don’t actually push the button, we do with your permission. Someone can correct me if Im wrong, though.

 
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Topic: Kongregate / Official Kong Plus Thread

Originally posted by GameBuilder15:

I don’t think this is a good idea at all. I had a game in preview mode so I can release it fast when the sponsor says I can, but I had to remove it as it’s not supposed to be on any site at the moment other than the sponsor site. I think this needs to be changed.

Oh, sorry. I didn’t understand what you meant. All the games in beta are in preview mode, but not all games in preview mode are in beta. Yours shouldn’t be unless you made it so.

 
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Topic: Kongregate / Official Kong Plus Thread

Originally posted by Spaghedeity:
Kong Plus gives you priority customer service
Reports and emails sent from the accounts of Kong Plus users will be marked for all of our community and customer service staff to see. We definitely pride ourselves in quick and helpful replies to all, and that’s not going to change! So consider the service you’ll get to be faster than fast.

Seriously, fuck this. What the fuck makes you think this is a good idea? I’m ok with the idea of Kong Plus. I’d never pay for it, but I can see the benefits. But prioritizing customer service is dumb and I expected better from you.

SPAG. READ MY TEXTWALL ABOVE. >:O

Okay, just the end of it. It addresses that concern.

 
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Topic: Kongregate / Official Kong Plus Thread

Wait, I have a question about the beta games, are they games currently in preview mode on Kong? :o

Yep!

Edit: About beta games – I imagine it’ll work like so. When someone puts a game in beta, we’ll automatically open it up to K+ users. If the developer would like more eyes on things, he can start opening it up to the rest of the site. In some cases, the K+ players may be enough, so it would just get published, but in others they might need more eyes. Or bodies. Or brains. Mmm. Brains.

 
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Topic: Kongregate / Official Kong Plus Thread

Problems aren’t made any more valid because someone who paid you points them out.

This is entirely true. And for the big problems, we fix them ASAP no matter who reports them. We’re not going to address the tiny booboos of the Kong Plus crowd while the rest of the site lays bleeding and dying, because a)I personally don’t think that’s cool and b)It’s not an intelligent business choice.

We’re offering priority customer service because we felt it was something we could afford to offer without compromising the timing or quality of the responses the rest of the Kongreworld receives. We have certain insane staff members *coughZShadow* who stay up until 3am just answering emails because they want to. I don’t think they’re going to leave anybody hanging. I may, of course, be mistaken. But if I am, then we’ll do something to fix it. Because good customer service for everybody is an important thing. Again, you’re having to take my word for a lot of these statements, which I don’t expect you to do. But I can’t really give you more than my word at this point, so we’ll just have to see how it all plays out.

 
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Topic: Kongregate / Official Kong Plus Thread

Making users want to be mods more is not a positive thing – the wrong people will gain moderator status and this is damaging to the community.

I can say from the bottom of my heart that how much a user would like to be a moderator does not factor into our decision-making process. Just like pre-Kong Plus, when we looked at a user and saw “Wow, they just want to be a mod to ban people,” we’ll still be able to look at someone and say “Wow, they just want to be a mod to get Kong Plus.” And we won’t mod them. Do we err? Yeah, sometimes. But I don’t think these events are going to make us err any more often.

Segregating users is not a positive thing.

I see the Kong Plus chats as a tool for people who haven’t really ever gotten into regular chat. I feel like people who really have a true allegiance to their rooms and friends aren’t going to go anywhere, nor would I want them to. But if room chat hasn’t been your thing, perhaps you’ll find the Kong Plus rooms more appealing.

Re: the idea of these features not being that great.

To be honest, we didn’t entirely intend for them to be face-ripping-offingly cool. Because then you’d all feel compelled to pay to get the paralyzingly cool things. Right now, you have the option to not pay and not miss out on much. I like that.

Re: feature suggestions

The suggestions about features/pricing/payment plans are definitely all helpful to us. I won’t hesitate to admit that we rolled this out in not a lot of time with the most basic of features, and while we don’t intend to spend a whole lot of time spiffing it up, we can certainly afford to make Kong Plus available for, for example, monthly prices.

Re: Ad Block

Kongregate and developers don’t get money when you use Ad Block. They do get money when you use Kong Plus. If you don’t really care about supporting either of those parties, I suppose you could use Ad Block instead of Kong Plus. But I can say that if nobody used Ad Block, we’d probably have a hefty chunk of change that we could turn around and use for the site that we currently don’t have.

 
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Topic: Kongregate / Official Kong Plus Thread

I remember getting into a few betas for being a certain level

This will still happen. :) It’s just that Kong Plus members won’t have to level to get in.

 
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Topic: Kongregate / Official Kong Plus Thread

Just some ideas, but they sounded like fun.

They would be, though they sound like they might take a fair amount of work. I’ll definitely bring it up, though!

 
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Topic: Kongregate / Official Kong Plus Thread

I’d like to see more in the future, possibly based on other MMO’s of Kong, like there are right now?

This, I can say with a fair amount of certainty, will happen.

 
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Topic: Kongregate / Official Kong Plus Thread

Are you planning to add more features to Kong+ in the future?

It’s possible, certainly, and we’d like suggestions. But we’re not even going to come close to spending the majority of our time and energy working on it. We’re going to do mostly like we’ve been doing, and concentrating on improving the site as a whole.

 
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Topic: Kongregate / Official Kong Plus Thread

@Bandito No worries! And you’re absolutely right. Just like any new thing, it could be bad. But this is the part where I hope you’ll be able to trust that we don’t want it to be bad, either. Our goal was to offer features that were cool, but definitely not necessary to have a really good Kongregate experience. In fact, the features you have now are the same as the ones you’ve had, and we’re going to continue to build great things for everybody. We might add more extra-cool stuff into Kong Plus in the future, but we would never leave non-paying users with a Kongregate that was anything less than a great place to be. Granted, you have to trust what I’m saying, which can be hard. But I don’t wanna pay for stuff, either. :P So I’m determined to keep free Kong cool, and I know the people in charge are, too.

 
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Topic: Kongregate / Official Kong Plus Thread

Is there an option to turn ads back on?

You know, I don’t think it’s programmed that way. But we could probably do that if there were enough demand for it.

 
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Topic: Kongregate / Official Kong Plus Thread

Re: Mods

Yeah, we don’t pay them for all the stuff they do. We do gift them things every now and again. Because, well, they’re pretty much our slaves. Plus, they’re supposed to be helpful liaisons to the community about all things Kong. If they’re missing something, they can’t be that helpful about that particular thing. :S

 
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Topic: Kongregate / Official Kong Plus Thread

Originally posted by atom_storm:

Please tell us that we won’t get that K+ icon. I feel like users will loathe us even more.

The “M” will trump the “K+,” and also I posted in the OP about how to turn it off.

Edit: OH GOD I DOUBLE POSTED! I AM GOING TO FORUM HELL.

 
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Topic: Kongregate / Official Kong Plus Thread

But I don’t feel there is enough incentive to spend $30 a year for a chat room and a background, when I could spend less than that on a one off payment and get a fuckload more on a better site.

And that’s totally fine. I wasn’t responsible for choosing the pricing, but I’m going to venture a guess that the people who were thought it was reasonable. You definitely don’t have to, though. It’s just one of those times when we can agree to disagree. And perhaps in the future, we’ll be able to add some features that would be more useful to you.

 
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Topic: Kongregate / Official Kong Plus Thread

It’s a greed-fueled act, and I feel sad seeing Kong make such a move.

I’m not sure how you know that we’re doing perfectly well, and that we don’t need to do this to help us a great deal. :S GameStop has given us a lot, it’s true. But the great flexibility and independence they’ve given us is dependent on us being a lucrative purchase for them. In order to keep Kong as much the same as possible, this is something that’s pretty necessary. And to be honest, I personally don’t believe this will change a “normal” Kong user’s experience one bit. You don’t have to believe me, but there it is. :)

 
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Topic: Kongregate / Official Kong Plus Thread

@Selly, we took the screenshot on a test server. I couldn’t have gotten all the screenshots if I had waited until it was up on the main site.