Recent posts by Helios_SK on Kongregate

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Topic: Spiral Knights / Inappropriate name

It is clearly stated in the Terms of Service that names appearing inappropriate will be modified without waring. If you wish to plead your case please use the Support Mail system. Ban pleads are not handled publicly in the forums.

 
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Topic: Spiral Knights / Welcome, New Kongregate Players!

fishthekid,

If the in game menu for quitting is not visible you can always force quit by killing javaw.exe in the Task Manger. If using a Windows computer you can use the steps from here to set the game’s screen size to the minimum value. Please be aware that Spiral Knights requires a screen resolution of at least 1024×600.

 
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Topic: Spiral Knights / Glitch when buying energy

When selecting the Buy Now please make sure that there is no script blocking occurring in your browser or with a security suite program. Some users report success by signing out of Kongregate and then signing right back in and launching the game.

Remember that the purchase interface will open in the browser launch page in the background. The system will not automatically switch to it.

If you’re completely unable to trigger the purchase interface in browser please remember to submit an in-game bug report using F2 during the event.

 
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Topic: Spiral Knights / I can't get back into the game help???

You need to keep the Kongregate launch page open at all times when playing the game. To get the launch page to give the Play Now button again simply refresh the page in your browser.

 
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Topic: Spiral Knights / Welcome, New Kongregate Players!

Slipabatch,

Set the windowed resolution to what you want the fullscreen resolution to be. Then follow these steps to navigate to the Spiral Knights registry settings and only change the fullscreen value to true.

 
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Topic: Spiral Knights / The GMs want nothing to do with Kong ilk?

As is noted in the Welcome Sticky, you always have the option of contacting support via this page. It does not require you to be logged into a specific account.

 
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Topic: Spiral Knights / Bug reports

msaar,

I’d advise you to go through the Technical Issues FAQ on the Spiral Knights wiki.

 
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Topic: Spiral Knights / Bug reports

cyberinsekt,

That sounds very much like a video driver crash. If you haven’t already done so, seeking an update for your graphics card may help.

 
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Topic: Spiral Knights / Trouble starting the game

Raethyan,

Id recommend reading through the Technical Issues FAQ on the wiki. In paricular, make sure that javaw.exe is not blocked by any firewall or other security program. It may also be useful to check if there is a Java update available for your computer.

 
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Topic: Spiral Knights / tried to log on...

Did you make sure you were logged in to Kongregate? If you log in to Kongregate after you launch the game you may have to refresh the page to force the game to launch again.

 
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Topic: Spiral Knights / Using Kongregate account outside of Kongregate

As noted in the sticky, to participate in the official forums you will need to make an account there. The same follows if you wish to edit the wiki too.

 
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Topic: Spiral Knights / Using Kongregate account outside of Kongregate

You will not be able to use your Kongregate account from the Spiral Knights website. As long as you log on via the Kongregate system your knight will always be waiting for you. All players, whether Kongregate, Web or Steam accounts all play together. You don’t have to worry about being unable to play with those using different log on types.

 
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Topic: Spiral Knights / Steam

It is not possible to use your Kongregate account outside of the Kongregate Spiral Knights page.

 
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Topic: Spiral Knights / Bug reports

alltheway10:

Please make sure that the javaw.exe file in “C:\Program Files\Java\jre7\bin” is not being blocked by any firewall or other security software.

 
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Topic: Spiral Knights / how do i login as my steam username

The Kongregate version of the game does not allow for log on with a non-Kongregate account. If you wish to play using a Steam account you must use Steam version of the game.

 
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Topic: Spiral Knights / Welcome, New Kongregate Players!

Welcome to Spiral Knights!

Chat here for Spiral Knights may be a little sparse but that’s because you’ll find most of the community centered on the Official forums. Make sure to check over from time to time. All news will always appear there first. We also have a detailed wiki that has all information on monsters and armor just waiting to be read. Just remember, if you want to participate in the wiki or forums you will need to make a new account on the Spiral Knights page.


Players who find themselves with many questions to be answered should first check out these pages full of common answers for new knights. It will tell you some useful things, like how when one knight collects a Crowns, all knights in the party get those Crowns.
http://wiki.spiralknights.com/New_Player_Briefing
http://forums.spiralknights.com/en/node/10297


More important for some will be how Energy works in the game. This will tell you how Mist energy regenerates and the limitations of free accounts.
http://wiki.spiralknights.com/Energy
http://wiki.spiralknights.com/Energy_FAQ


Those having trouble getting the game running should head over to the Wiki’s Troubleshooting FAQs. These pages include information like the minimum game requirements and useful fixes for the unusual problems that some users may encounter. That last link will also
http://wiki.spiralknights.com/Technical_issues_FAQ
http://wiki.spiralknights.com/Performance_issues_FAQ


If, for some reason, you need to send an email to the Spiral Knights support team, you can use the following page. Please remember to include all relevant details in your emails. Including you knight’s name can be very helpful here. If the page appears blank please make sure that JavaScript is enabled in your browser and that a plug-in or security program is not blocking it.
https://www.spiralknights.com/support/#mail


This is linked on the page with the “Play Now” button, but it should always be re-enforced. Please be familiar with the Terms of Service. If you run afoul the rules ignorance of them will not be accepted as an excuse. Critically, when people find a glitch and they are not sure if it is against the ToS they should email support for a proper answer.
http://wiki.spiralknights.com/Terms_of_Service


Remember that accounts created on the Kongregate page can only be used on the Kongregate page. If you have a Steam account or a Web account you should go to the correct place to launch the game.

Since Kongregate players are automatically logged in by the web page, navigating away or refreshing the page will result in the game closing or logging the player out.

Purchasing Crystal Energy in Kongrgate is done via the Kreds system. When a player clicks the Checkout button a new purchase interface will open back on the launch web page for completing the purchase. Those who do not have enough Kreds will be shown options for obtaining Kreds on their account. Once the transaction is complete return to the game and the Crystal Energy should appear in the meter.


If you encounter a bug in the game simply press F2 or type “/bug <bug>” into the in game chat to file it. Please remember that bugs are not responded to by the Game Masters.


Have fun exploring the Clockworks!