Recent posts by Spicyhorse on Kongregate

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Topic: The Gate / Announcement regarding friends and x20 damage

Dear players

We’ve had some reports that bringing a friend into battle who has the advantage equipment is not leading to the 20x damage bonus.

Upon checking we have found the issue, and although this will be fixed in future patches starting next week, here is what can be done to fix this now.

The friend simply needs to remove the card with the equipment from their 1st slot for a few minutes and then put it back. Simples !!

In the meantime, please have a code for some rood for this small issue.
This code is good for a couple of days !!

L-E8X2-WJ5P-IR8K

- Spicy Horse

 
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Topic: The Gate / Version 2.3 is (not completely) shit

Baron,
We do try our best and we’re very happy to have your support. Thank you, for the kind comments. :)

 
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Topic: The Gate / Help with Unity3D Web Player Crashes

Ragna,
Our official support channel is here: http://support.spicyhorse.com

As for the crashes, the survey result thus far reveal one thing for certain: Chrome crashes the most. Internet Explorer crashes the least. While we continue searching for the cause of the crashes we can recommend that you try playing with IE to avoid crashes.

We will update this thread at a later date once the survey is closed and we have additional info on this topic.

 
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Topic: The Gate / Help with Unity3D Web Player Crashes

Dear Players,
We recently had a tech team from Unity3D in our office to help with Unity Web Player crashes. Their fix went into the game with the latest big version update, but we’re still seeing reports of web player crashes. Very frustrating!

Please, help us understand where these crashes are happening so that we can continue to attack the problem. We understand how frustrating it is to all of you and we seriously want to find and solve the problem. This survey should help:

https://www.surveymonkey.com/s/W2F9GPH

Everyone who provides their In Game Name will qualify to win some in-game Gold & Goodies. You do not have to complete the survey to win. Winners will be selected at random.

PLEASE read and follow the rules and instructions. We need your answers to this survey to be accurate and complete.

Survey will be closed on November 7th @ 10AM Shanghai time.

Thank you!

 
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Topic: The Gate / Card Naming Contests for 11/3

We often run contests over on the Facebook Community Page for The Gate. Here’s one for this week:

https://www.facebook.com/PlayTheGate/photos/a.503840629706741.1073741829.503828473041290/731539446936857/?type=1

Kong players are invited to join in the fun. We give away Gold, Hope, and other in-game goodies to the lucky winners. Have fun! :)

 
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Topic: The Gate / We need version 2.31

Seizan_7,
Thank you, for the well presented feedback. These ideas will be discussed along with other suggestions that have been inspired by the latest update. As mentioned in other threads, ours is a small team and we operate under some pretty severe restrictions in terms of available time and resources – but will do our best to release new changes ASAP. As always, please feel free to submit your feedback via our official support channel: http://support.spicyhorse.com

One reason we ask that you submit feedback there is that we get so much of it – and having everything collected under one system makes sorting and prioritizing that much easier. We appreciate your understanding and support.

NoMercy69,
We ask that feedback be given in a respectful and rational manner. If you have something to say – other than disparaging our team, product, or customer support/community efforts – please let us know. Thanks.

 
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Topic: The Gate / 2.3 Full patch list (Help fill out)

aj2000 & Seizan,
The team are looking at ways to adjust the Hope system. We hope (yes, I went there) to have an update for you on this soon. Thanks for the feedback and ideas. As always, very appreciated.

 
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Topic: The Gate / Version 2.3 is (not completely) shit

Hey All,
We appreciate the feedback and are taking your comments into consideration for future updates. We do hope you’ll keep in mind that the game is a living, ongoing development where your feedback and player behavior are taken into consideration when evaluating new features and game tuning. We hope you’ll give our team time to understand and discuss your feedback, then find ways to make adjustments – all within the time/energy constraints that are placed upon us by virtue of being a small, self-funded, indie studio. We do care about you, the game, and your feedback a great deal.

There is a larger discussion about timing of Hope delivery (with the new system) – and how the current setup negatively impacts some players in some parts of the world. We apologize for any hurt this system has caused thus far and will be looking at ways to adjust it to be more globally fair going forward.

As always, if you have comments, suggestions, or bugs you would like to share directly with the team, feel free to do so via our official support/CS channel @ http://support.spicyhorse.com

 
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Topic: The Gate / Version 2.3 is (not completely) shit

Guys,
Please. The issues you are outlining here are being dealt with. We apologize for the confusion, but some errors were made in rolling out the new version. This happens. The team is working to resolve the following issues:
1) Free boss reset issue. Bug. Has been fixed, please refresh the game.
2) Fury Helm shard cost (and related). Bug. Will be fixed ASAP.
3) Cooldown UI issue. Bug. Will be fixed ASAP.
4) Team selection UI, work in progress, we will continue to improve it.
5) We plan to release holiday stuff that doesn’t return, and next year there will be something new for Halloween.

We will continue to make adjustments and improvements as needed. As always, your polite and informed feedback is greatly appreciated.

 
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Topic: The Gate / To DEV- Please change the current event reward back to an ARCHER WEAPON

Not true drudeboy
EVERY ticket that comes to us through Zendesk gets replied to.
The only instance where this might not be the case is of excessive profanity in the ticket it will be auto closed by the system before it even reaches one of our Customer Support agents.

To summarise.
You’re either telling porky pies, or you’re a potty mouth :D

EDIT = Just thought of another instance. You entered your email wrong so when we DID reply to you, you didn’t get the reply….. or you did and it went into your junk folder. ;))

Tell us your ticket number and we’ll check !!

 
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Topic: The Gate / Daily rewards

Depends how lucky you feel.
You might get the 100g package a lot….. or not…. ;)

 
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Topic: The Gate / World boss should be more strong (more hp or something)

World Boss is having a LOT more HP soon.
Maybe 2 weeks at the most.

 
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Topic: The Gate / To DEV- Please change the current event reward back to an ARCHER WEAPON

Like Seizan_7 said. The description was right and the units equippable to was right, only the icon got screwed up for some weird reason.

 
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Topic: The Gate / Mare shop, conspiracies and people who fail math forever

Nope. No mysterious maths at play just to ‘screw people over’ :)

 
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Topic: The Gate / How long does it take for world boss to spawn?

I can confirm that it’s something like that ;)
Gotta have some randomosity to stop people constantly farming it.

 
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Topic: The Gate / why day 7 reward is lower then day 6?

You can reset back to day1 by missing a day’s log-in.
Or stay on the 7th day and take the chance at 100g each time.
It’s up to you !!

 
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Topic: The Gate / suggestion to devs

Can’t move the Hope to the end of the battle or people will just keep quitting if it looks like battles are not going well.
Plz use IE as your Unity playing browser to prevent pretty much all crashes.

 
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Topic: The Gate / Treasure Glitch

Just a UI glitch :)

 
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Topic: The Gate / Is there a wiki?

http://spicyworld.spicyhorse.com/wiki/doku.php?id=the_gate

Yep !!

 
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Topic: The Gate / hi

Yep :)

 
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Topic: The Gate / Item +1000 (glitch?)

There is a glitch where the chest section can display 1000s.
Unfortunately just a display glitch and you’re not meant to get 1000s of things ;)

 
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Topic: The Gate / What's your favorite card/monster?

Glortor Flame face… his face is literally on fire !!

 
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Topic: The Gate / raid kill with no loot

You only get the 100% drop if you do most damage.
If you didn’t get the drop, you didn’t do most damage I’m afraid.
It says this in the raid boss rules section.

 
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Topic: The Gate / skill question

50% + 50% is 100% for us :)

 
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Topic: The Gate / skill question

Identically named skills do not stack.
Different named skills that do the same thing do stack.

It says this in the wiki ;)
http://spicyworld.spicyhorse.com/wiki/doku.php?id=the_gate