Recent posts by crowdstar on Kongregate

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Topic: Kongregate Multiplayer Games / [Wasteland Empires] Chapter 10 and Tier 8 released!

We have released an update in Wasteland on Kongregate!


Any feedback or suggestions would be appreciated!

If there are any issues, please contact http://support.crowdstar.com and include your in Game ID (which you can find on your Wasteland Empires game screen).

 
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Topic: Kongregate Multiplayer Games / [Wasteland Empires] Plasma Masma

Indeed I could. The Austria tank was actually one of our first tanks, and was named after one of the original devs. The Sharma tank as well. Unfortunately, I never got one named after me… :’(

I think the changes in the Plasma Masma should have helped, they are worth more, maybe not 15 more, but its no longer equal and they are better. But its up to players if they think its worth more or not.

 
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Topic: Kongregate Multiplayer Games / [Wasteland Empires] AI Towns not respawning for more than 24 hrs

Strange; as far as I knew, they respawned every 72 hours or so. Thats how it was on the other version, but it is very possible this was changed so that you could get more to attack on Kongregate.

The player enemies are only there or not based on reputation levels and if theyre a neighbour. They need to be within a certain amount to be on your map.

regards

Kane

 
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Topic: Kongregate Multiplayer Games / [Wasteland Empires] Wasteland Wanderers - Random Friends feature into the radio station.

Thank you for the feedback. I have forwarded some of the feedback regarding removal of neighbours and will have an update soon :)
Kane

 
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Topic: Kongregate Multiplayer Games / [Wasteland Empires] Unable to Load Lv 15 Mutant bases

Thanks for letting me know GQ, looking into it.

 
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Topic: Kongregate Multiplayer Games / [Wasteland Empires] AI Towns not respawning for more than 24 hrs

They respawn in 72 hours.

 
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Topic: Kongregate Multiplayer Games / [Wasteland Empires] Plasma Masma

Yes we discussed this over the weekend. There were improvements:
Attack power up to 310
Health up from 3720→3750

regards

Kane

 
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Topic: Kongregate Multiplayer Games / [Wasteland Empires] Bugs and Suggestions

Hi everyone,

we are looking into this issue with the friends list. Thanks for your patience while we look into this.

regards

Kane
Wasteland Empires Community Manager

 
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Topic: Kongregate Multiplayer Games / [Wasteland Empires] Friends system is Broke

Hi all,

we only just launched the game on Kongregate and it still has a few kinks, and we’re working on the friends system asap. My apologies in the delay of responding. I hope to have an update asap.

regards

Kane
Wasteland Empires Community Manager

 
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Topic: Kongregate Multiplayer Games / [Wasteland Empires] FAQ's!

Hi Marinem

we are working on that issue at the moment. Thanks!

regards

Kane
Wasteland Empires Community Manager

 
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Topic: Kongregate Multiplayer Games / [Wasteland Empires] How to Submit a Ticket to the Crowdstar Support Site

Evening everyone,

thank you for the feedback with regards to the forums; please note that the above is submit tickets, a system that is pretty streamlined as it is and will ensure you are helped quickly. I check these several times a day and use it to streamline the incoming issues you will experience on Kongregate

As for the forums, I have no problems checking these every day or so and helping and addressing concerns or questions. Note that our forums are at http://forums.crowdstar.com , have a lot of information there already, and players that know the game well.

Obviously the game is still in Beta on Kongregate, and with some effort will have the game working perfectly on Kongregate.

I thank you for your time, and will be pleased to address any responses.

regards

Kane
Wasteland Empires Community Manager

 
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Topic: Kongregate Multiplayer Games / [Wasteland Empires] Crowdstar's Wasteland Empires Forums

Hi Don,

there is a lot of information from the game based on our own forums. I have no issues coming here and addressing users as well though, its just its another source of information for everyone :)

regards

Kane
Wasteland Empires Community Manager

 
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Topic: Kongregate Multiplayer Games / [Wasteland Empires] How to Submit a Ticket to the Crowdstar Support Site

Are you having game play trouble or issues with an aspect of the game? Don’t know what to do?

Submit a ticket with the Support Site!

This simple, beginner’s guide will help you to understand how to submit a ticket for your game related problems.

So let’s begin the Ticket process.

Step One
Go to the support site —> http://support.crowdstar.com/home

Step Two
You will need to login. The login link is indicated by the red arrow in the picture below. (Arrows are not on the support site. They have been added by me to help point out features in the pictures.)

~ If you already have an account, you can login by entering your email address in the box indicated by the red arrow in the picture below and then entering your password in the box indicated by the purple arrow. You then click the "Login"€ button to access your account. This will take you to your account home page. From there you can submit a request (Step Four).

~ If you do not have an account yet, click the link indicated by the green arrow in the picture below. This will take you to Step Three.

Step Three
Signing up for your support site account is easy. As always, if you need help, you can ask questions in the Ask Questions Forum.

The steps listed below correspond with the numbered arrows in the picture below.

1. Enter your FULL name in the box.
2. Enter your email address.
3. Enter your Twitter account if you have one.
4. Select a password for your CrowdStar Support Site Account. Make sure you can remember it easily.
5. Choose an Open ID – Optional. The link “Read More” will explain this is detail.
6. Read the captcha and use the options in needed. (One gives you two different words, and the other is an option for audio.
7. Type the letters/words in the box provided.
8. Click the “Sign Me Up” button to access your new CrowdStar Support Site Account.

Step Four
After logging in or creating your account, you can now submit a ticket.

The steps listed below correspond with the numbered/colored arrows in the picture below.

Click the tab labeled “Submit a Request” which is indicated by a red arrow in the picture below.
1. Click the dropdown menu and select ‘Wasteland Empires’ from the list.
2. Enter your Kongregate ID Number in the box. If you don"t know it, you can click the link here→http://profusiongames.com/kong/KongUserGrabber.html
3. Select the type of issue you are having from the dropdown menu.
4. Type a brief description as your subject line. Example: Move button is not working.
5. In the description box, explain in detail what the issue is that you are experiencing.
6. You can attach screenshots or other documents if you have them, but they are not required. This is optional.
7. Review your ticket to make sure you have entered all the correct information before clicking the submit button. You can reply to your ticket after you"ve opened it and add any additional information, but its best to make sure that its correct before submitting it.

This is what you will see when you click the link indicated by the purple arrow in the picture above. Your Facebook ID will be where the # signs are.

Step Five
After submitting a ticket you can check the status of it by clicking the tab indicated by the green arrow in the picture below.

Please continue to check your email for a response as well. It is very important to check your email for their response because they may have questions or need more information.

Tips

The Support Site generally works Monday through Friday, and they are on Pacific Standard Time (US). If you submit a ticket on a Friday, please be patient. You may not hear anything until after the weekend.

Remember to be polite in your description. We do understand that game related issues are frustrating and sometimes disappointing. Making demands or being rude is not a very nice thing to do and does not make you a very pleasant person to deal with. The Support Site will not be rude to you.

The Support Site may ask for more information about your issue. Be prompt when replying so that your issue can be resolved quickly.

Do not reply to your ticket multiple times – unless asked to do so or you are still experiencing an issue. Replying to your ticket everyday will not bump you up on the list. It will only delay the Support Site in helping you.

You can reply to a ticket at any time, even if its been deemed resolved. I would recommend doing this if you are still experiencing the same issue. This will help the Support Site to know that there is still an issue that needs to be addressed.

Sometimes tickets are deemed solved because the issue you have reported is already a known issue. This does not always mean that the issue has been fixed, its just a way for them to see that your ticket has been seen to and noted.

Tickets are responded to in the order they are received.

Keep in mind that we are all players of Wasteland Empires and want to see it running smoothly.

 
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Topic: Kongregate Multiplayer Games / [Wasteland Empires] FAQ's!

Hi, and welcome to the FAQ for Wasteland Empires! This will go through a few of the more common requests or questions we experience, and hopefully save someone a bit of time somewhere

What is the Well?
The Well is the life source of your colony. Without it, your people won’t be able to survive. It is the most important part of your colony and you need to protect it from others. Build your colony around the Well and attract more people to help you defend it. The well also increases your Water Provisions which is 1 of the 3 requirements for attracting people to your colony and increasing your max population. The more water you can produce, the more people you can support. Discover ways to upgrade your well in order to produce water more efficiently and increase the maximum population your colony can support.

How do you increase population?
Increase your provisions in order to increase the maximum population your colony can support. The 3 provisions in Wasteland Empires are Food, Water, and Shelter.
Farms provide food for the colony and can be built from the store.
Houses provide shelter from the rough weather the Wasteland brings.
Water is provided by your well and in the most important of the 3 provisions. Build and upgrade these buildings in order to increase your Max Population.

What are idle colonists?
The Grey Icon on the right of the screen shows the number of idle colonists you currently have. You can use your population to help protect and expand your colony. Colonists can scavenge the rubble around the colony to find resources and parts, construct or upgrade buildings, and they can be trained into army units to attack other colonies in the wasteland. The number of colonists you can use is dependent on your max population. The number of idle colonist you have is dependent on how many colonists you are currently not using. Maximize your efficiency by using your colonists at all times.

How do you gain resources?
There are multiple ways to gain resources in Wasteland Empires.
The easiest way is to assign your colonists to scavenge the different pieces of Rubble surrounding your colony. Scavenging Rubble not only gives you a chance of finding resources and tech books but, also clears space for you to build.
Research the Refineries tech in order to construct these buildings within your colony. Refineries harvest resources over time but are limited to the number of resources it can hold. Check your Colony periodically to maximize the amount of resources you harvest.
The fastest way to gain resources is to attack other colonies. When you attack another colony you obtain resources from their refineries, storages, and other colonies. Train units and find the best strategies to attack other colonies and gain as much resources from them as you can.

How do you train units?
1. Go to the Barracks/Garrison. Click it, and select ‘Train’.
2. Check which Tier level you are currently training in. Lower tiered units have lower statistics, but are cheaper.Higher tiered units have higher statistics but cost more.
3. Add the amount of units you want to have of each type. They will queue in a section at the bottom. You can add as many as you like (or can afford!) to this queue, of up to 4 types.
4. You must select ‘Train’ to train them. From here, you can also speed it up for a little bit of gold so you have your units straight away.
5. They will then train, and be part of your army!

How do you attack?
1. First you have to click on the map button in the lower right hand corner of your screen.
2. Click on the raider/player icon you want to attack and click ‘Attack’.
3. Once the enemy camp loads, click the ‘+’ button at the top left corner of your screen. This will add army units to your squads. Depending on what level your Barracks is, you can have multiple squads. Each squad consists of 10 units, and they can be of different types and classes. TIP: You can add 10 at once by using the ‘Max’ button.
4. Once you have added your fighters, a circle will appear. This is your Deployment circle. When the circle turns white, you can place your fighters onto the enemy map. If it appears red, you will not be able to place them down.
5. Once you placed your units, select the building(s) that you wish for them to attack and the battle will take place!
6. You can control your units. They can retreat if you want, go to locations, and target specific buildings.

What is the Tech Tree?
The Tech Tree is a graphical interpretation of what you have researched, and what you have not researched so far in your Town Hall. It shows the requirements for each new upgrade as well.

How come it says that I do not have the right tech when i want to start researching something in my tech tree?
You will need to either make a specific building, or make a specific research in order to continue here.

How do I get Car Batteries?
By asking friends to join the game, or by buying the batteries with in game Gold.

What tier can I research to?
Currently you can build your Town Hall and buildings to level 10, and Advanced Power past this.

What chapter does the story run till?
It currently runs till Chapter 21 at the moment, but with much more to come!

Why is there nobody to attack?
Raiders respawn every 72 hours or so, and the higher you go in levels, the more people you will be able to attack.

It should I have 3/3 (or varient of) Refineries, yet I only have one of each type. What is wrong?
You are seeing this correctly. You can only build 3 refinery buildings total, not 3 of each type. So if you have one of each building, then you have built all you can build for now.

How do I request Gifts to my Wishlist?
In your bar at the bottom, there is the list of neighbours that have requests for items to be Gifted by you. To do this for yourself, when you see an image of the item you need, you can select ‘Paper with Green Plus’ symbol to add this to your Wishlist.

I am having an issue Loading the game. What can I do?
This issue usually can be fixed by refreshing your browser’s and flash player’s cached files. Here’s how it’s done:

CLEAR BROWSER CACHE
Internet Explorer
- Tools.
- Internet Options.
- Delete Browsing History.
- Restart Internet Explorer.

Firefox
- Tools.
- Clear Recent History.
- Restart Firefox.

Google Chrome
- Click on the wrench in the upper right hand corner.
- Choose options.
- Choose Clear browsing data.
- Restart Chrome.

CLEAR FLASH PLAYER CACHE
- Go to http://www.macromedia.com/support/docum … ger07.html
- Select cdn.empiresofthewasteland.com from the list
- Click ‘Delete Website’

How do I turn off the sound?
It’s at the top right of your screen. Theres an option for music and for sounds.
The notes and the bullhorn are what you want; one toggles music and the other the sound effect. The third icon toggles fullscreen.

Can I make a clan?
Of course, anyone can make a clan! The one requirement is a Town Hall at Tier 4. Play through the story and it will help you level up your base, and you’ll be there in no time!

Can I reset my account?
We will not just reset accounts. We only want to reset users that are having major issues in game, and this will be a very rare

 
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Topic: Kongregate Multiplayer Games / [Wasteland Empires] Crowdstar's Wasteland Empires Forums

For a direct link to the forum, follow this!→http://forums.crowdstar.com/viewforum.php?f=202

 
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Topic: Kongregate Multiplayer Games / [Wasteland Empires] Crowdstar's Wasteland Empires Forums

Hey everyone, hope you are enjoying the game!

Come check out our forums if you need any help, want to leave some feedback or just to interact with other users, at http://forums.crowdstar.com !

If you require any support, or have an issue in game, please contact http://support.crowdstar.com and submit a ticket! Select ‘Wasteland Empires on Kongregate’ from the drop down list!