1) IGN : Adalia
2) Server 1
3) Issue 3 : Failed to receive a pack that should have been delivered to you.
4) I didn’t receive the “first payment pack” from last month’s event “First payment promo”.
According to the event description : “After this server update, all players’ first purchases for a character (regardless of whether or not you purchased crystal before the patch) will receive the bonus pack listed below.” I purchased 500 crystals with 49 Kreds after I logged (it was my first purchase since the server update), received both crystals and the bonus items (Torch x2, 2x EXP Token, 1 Hour AFK Card) but I’ve been waiting and still didn’t get the expected pack to this date.
Could I get help in solving this issue ? I’ve alreayd posted more than twice, and never got any pack nor any mail regarding this issue. Someone from the support staff said he’d forward a mail to the devs/moderators so that someone would take care of the problem … I’m posting this message again in hope this time it will be read.