Contact us

Answers to a few common questions

Got a problem with another user?

Use the "report abuse" link on their profile, and we'll look into it.

Have an idea for us?

Check out the suggestions thread in the forums to browse other player's ideas and post your own.

Having trouble getting badges and cards?

It may be that your chat is not connecting properly. Check that you don't have a firewall, proxy, ad blocker, or browser add-on interfering with chat loading or connecting. Make sure that port 5222 is allowing traffic on your network.

You can submit a request for a missing card or badge by selecting "Report Missing Card or Badge" in the dropdown on the left.

See a little red plug over chat?

This means that the game isn't connecting to the achievement system. Sometimes, just refreshing the page or restarting your computer can fix an intermittent problem.

Still having technical difficulties?

Check out our Technical Support forum to browse topics or post issues.

Will my feedback get a response?

If you have a question, we'll do our best to answer. But remember, we send our responses using the email address associated with your Kongregate account, so make sure it's a valid one!

Select a topic at left for more detailed tips.