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Hi folks!
It’s your friendly neighborhood admin here to deliver some bad news. At the end of May, we’re saying goodbye to longtime partner TrialPay. The offerwall will not be available after the close date of May 31, 2019. Gather ye offers while ye may!
We’re looking into other options for third-party offer providers but it’s a bit of a process. There’s a lot to consider here and we want to make sure we’re signing a partner who is going to provide value to our users. When we have good news to share on that front, we’ll share it with you!
For some nitty-gritty:
Just like before, trouble with completed offers should be sent to TrialPpay. The offers page includes a handy support link! If, for some reason, you can’t reach them that way, please head to this page to reach their customer support humans. (At least, I suspect they’re humans, they’ve always been suspiciously nice when I had to reach out…). They have a FAQ, too, in case you have, like, just a lot of burning questions.
If you still need help after all of that, please reach out to our support team! Drew’s very good at his job and you should say nice things to him. You can send us an email at SUPPORT@KONGREGATE.COM. We can help you with contacting TrialPay and help make sure they’ve got all the information they need to help.
Thanks for your patience and understanding, as always.
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> *Originally posted by **[QueentakesRook](/forums/1/topics/1833785?page=1#13139918)**:*
> Hi folks!
>
> It’s your friendly neighborhood admin here to deliver some bad news.
But this was good news though.
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> *Originally posted by **[QueentakesRook](/forums/1/topics/1833785?page=1#13139918)**:*
>
> The offerwall will not be available after the close date of May 31, 2019.
This is a very short notice. Is there any reason you could not disclose this a month in advance, but rather one day?
Also, only on this forum and not on every kreds game? Because even if I don't use it, I have heard many people in chat who use it. This could affect many people.
Finally, what is the effect of this? Can you elaborate on this? Is it the end of the offers? Or is it also the end of buying Kreds?
(I understand the decision is made very immediately, so I can understand you want to put this information out as quickly as possible, but it would be nice if there is more clarification on this. Especially when there are many people who use it but not visiting this forum. Thanks in advance.)
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> *Originally posted by **[rinky999](/forums/1/topics/1833785?page=1#13140249)**:*
> Finally, what is the effect of this? Can you elaborate on this? Is it the end of the offers? Or is it also the end of buying Kreds?
Trial Pay is the thing that they use to give people the opportunity to earn free kreds. It will be the end of that for now until they find someone else like they said in the OP.
Pretty much you can still buy kreds, you just can't get them for free anymore unless Kongregate does some contest/competition thing or whatever.
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So just to be clear, it's only the part that you can earn free Kreds that is Trialpay?
It's not the part where you can buy Kreds using every other method, correct?
Still, I believe this should be announced in lots more places than just here.
(I'm also not openly speculating the reason why this collaboration is terminated this abruptly, at least not yet.)
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what about ones we have in progress? i have 3 games i am working on from the 2x event that will be finished in about a week. i will be crushed to lose out on something close to 10k gems if i complete them and get nothing. i will also be a bit upset to find out that the effort in those games was wasted
aill our in progress ones be honoured or no?
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> *Originally posted by **[Aerin1](/forums/1/topics/1833785?page=1#13140675)**:*
> what about ones we have in progress? i have 3 games i am working on from the 2x event that will be finished in about a week. i will be crushed to lose out on something close to 10k gems if i complete them and get nothing. i will also be a bit upset to find out that the effort in those games was wasted
>
> aill our in progress ones be honoured or no?
Hey there Aerin1, for any open questions you may have about offers provided by TrialPay, please feel free to contact our support team via support@kongregate.com.
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I'd say these are good news. I've used trialpay's offers twice on kongregate and twice on *(rip)* Tetrisfriends. In all of my cases i've only wasted my time and the task was "Incomplete". Looking forward to seeing a new free kreds offer sponsor.
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When you find a new provider, please make sure they're good. :D
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Yeh, get one that just makes you click a single button once and it gives 1 kred, ad infinitum. =)
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This is actually great news, I've done many offers in the past and they either error or say it was incomplete. They still do this... Contacting them is also useless, nobody responds or they either have no control
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Would y'all have a problem with sending me a DM or email when a new third party provider is found since I rarely check this part of the forums ?
Edit: If you are taking suggestions I would say go with Tapjoy if they do browsers since in terms of actually getting your reward I have gotten it 18-19 times out of the 20 offers i have done through them but that may just be me
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> *Originally posted by **[ajx30009](/forums/1/topics/1833785?page=1#13145092)**:*
> Would y'all have a problem with sending me a DM or email when a new third party provider is found since I rarely check this part of the forums ?
> Edit: If you are taking suggestions I would say go with Tapjoy if they do browsers since in terms of actually getting your reward I have gotten it 18-19 times out of the 20 offers i have done through them but that may just be me
They had TapJoy at some point, and then they moved on to TrialPay
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> *Originally posted by **[Holy2334](/forums/1/topics/1833785?page=1#13145127)**:*
> > *Originally posted by **[ajx30009](/forums/1/topics/1833785?page=1#13145092)**:*
> > Would y'all have a problem with sending me a DM or email when a new third party provider is found since I rarely check this part of the forums ?
> > Edit: If you are taking suggestions I would say go with Tapjoy if they do browsers since in terms of actually getting your reward I have gotten it 18-19 times out of the 20 offers i have done through them but that may just be me
>
> They had TapJoy at some point, and then they moved on to TrialPay
>
Why though ? Unless Tapjoy had the same problem at the time that trialpay has always had i don't see the need to switch
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> *Originally posted by **[ajx30009](/forums/1/topics/1833785?page=1#13145169)**:*
> Why though ? Unless Tapjoy had the same problem at the time that trialpay has always had i don't see the need to switch
>
Idk, according to my kreds history they must've made the switch between April 2011 - May 2012 (The last time I got kreds through tap joy and the first time I got kreds through trial pay). Ik back in the day, it was easy to get Kreds through Tap Joy by watching an ad for 1 kred, and while it was only supposed to be a once per day thing, it was possible to do it more than once. Those were the fun times.
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I just want to warn the admins to not use ironsource as their new third party because they will not give out rewards even if you send proof of completion to them
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I just saw this. It's a shame, I used to get pretty much all of my Kreds from TrialPay. I hope that we get a good replacement!
More big-paying offers please!
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> *Originally posted by **[Ethanhead258](/forums/1/topics/1833785?page=1#13185531)**:*
> > *Originally posted by **[Ruudiluca](/forums/1/topics/1833785?page=1#13184648)**:*
> > I just saw this. It's a shame, I used to get pretty much all of my Kreds from TrialPay. I hope that we get a good replacement!
> >
> > 
> >
> > More big-paying offers please!
>
> How was this ever possible?
Sign up for DirectTV.... signup for a year gym membership.... get a new cell phone contract... stuff like that always gave out large Kred payouts if you purchased whatever it was that they wanted you to buy.
-Pip
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Any ETA for a new contract of sorts? Or any information at all? I totally understand the procedure takes time but it has been quite a while since the initial post...
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> *Originally posted by **[Fullmetalpanic](/forums/1/topics/1833785?page=1#13223708)**:*
> Any ETA for a new contract of sorts? Or any information at all? I totally understand the procedure takes time but it has been quite a while since the initial post...
I'm pretty sure kong no longer cares about 3rd party offers
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