### Deca's latest [Producer Letter](http://remaster.realmofthemadgod.com/?p=577) has confirmed a rough date for the end of RotMG on Kongregate: > # **What is the plan for Flash?** > > As mentioned before, we want the transition to go smoothly. We are constantly looking at the number of players that are using Exalt and we will adjust shutting down the Flash client to this. Keep in mind that the longer we keep Flash the harder it is for us to adjust and optimize Exalt. > > The Flash client is only slowing us down in many aspects of development, as ending it not only resolves several technical conflicts causing unnecessary issues, but also removes the restrictions it has imposed for new content and features (such as the backpack trading panel, which cannot exist until Flash’s structure is gone). That is why the latest we plan to keep Flash is the end of MotMG. ># **Exalt will be not playable through Kongregate** > > With the end of the Adobe Flash client as technology, it saddens us from DECA to inform you that we have to stop supporting our game on the Kongregate platform. It wasn’t an easy decision for us as we were present and proud to be on this platform for over 8 years, along with many players who got introduced to the game through it. With Exalt we needed to concentrate on two platforms: standalone client and Steam. > > With that being said, we are not leaving our Kongregate players high and dry. Our customer support team has already transferred thousands of accounts from Kongregate to a standalone client since the announcement of our Exalt Supporter Beta. We will be doing it until all tickets in this matter are resolved. So if you are a Kongregate player and you haven’t sent a ticket yet, please do so. > > We can promise that the Flash client will be available until all players are transferred. Once again we want to thank Kongregate for all the great years of cooperation and wish them all the best in the future – hopefully working with them again on Kartridge going forward. --- # **What does this mean for us?** Many of us were hoping that the full release of Exalt would coincide with the release of RotMG on Kartridge(so we wouldn't have to transfer), but it appears that this will not be the case. Therefore, when RotMG stops supporting Flash, the only way to play will be on Exalt. For us, that means to keep our progress, we'll need to **transfer to the main web platform**. --- # Steps to Transfer: 1. **Start a new Deca Support ticket here:** https://support.decagames.com/hc/en-us/requests/new?ticket_form_id=360000601252 2. **Support tickets are essentially emails. Fill in the fields as directed.** Make sure to tag your Issue Type as 'Platform Change.' If you're unsure of what to put, here's an example:  3. **Wait for a response email.** This could take some time(roughly a week), since they have a lot of requests to go through. ***Do not resend another ticket until you get a response. Resending will drop you to the back of their queue and increase your response delay.*** 4. **Reply and answer the questions they ask.** In the response email, they will ask your account security questions to verify your identity as the account owner, as well as your gold purchase history details. **If you don't have a gold purchase history,** then that's fine, since they can't ID you by your purchases if you don't have any. **If you did buy gold but don't remember the details,** it should be visible in your kred account history, which you can find here: https://www.kongregate.com/accounts/YOURNAMEHERE/kred_account **If you don't remember your account security answers,** don't worry too much about it— just ask for an alternative way to verify, and after some back and forth eventually you'll get through. As an example: >Hi Deca Support, > > I don't remember my account security answers, but here are my guesses: >Q1: Guess >Q2: Guess >Q3: Guess > >They're probably wrong, so is there anything I can do or provide as an alternative form of verification? > >Thanks! After successfully transferring, you can continue to play here or on https://www.realmofthemadgod.com until the end of Flash, or download Exalt from https://www.realmofthemadgod.com/exalt#

uhhhh thx

doesnt help, also even if it was on said "kartridge" wouldnt matter many people cant get it

is this a scam?

> *Originally posted by **[halmstad](/forums/103/topics/1915152?page=1#13417677)**:* > is this a scam? No.

you could also get it on steam

How can I find out my ID number of Kongregate