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Saved to cloud, didn't work.
This is the first thing you should check before releasing a game, thanks for wasting my time.
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Hi, sorry to hear cloud save isn't working for you.
Can you give me any more information about your setup? Like browser, what you were doing in game, etc. The majority of players have no issue with local or cloud saves so I am always looking for the cause when people do have issues.
One thing to note is that there is a strict limit on the number of calls Playfab (the service that handles cloud saves) allows every 15 seconds, 5 minutes, and hour. While almost every player stays under that amount, spam clicking the save to cloud button can result in hitting a save limit, which has the potential to do something weird to your save.
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Please give us a reply when we click save to cloud. Such as 'Game saved to cloud successfully', thanks.
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I think the save system here in general needs a lot of work. Few ideas
1) Confirmation windows when you overwrite
2) When loading normal versus cloud check which one has most recent time stamp put this on confirmation window
3) When ever loading have a window that shows current levels and loaded character levels to confirm
4) Same as 3 above but for saving in the off chance that someone finds a way to overwrite a save (not sure if this is necessary to be honest)
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No you're all missing the big point here. the page you see when you load up or refresh the page?
https://gyazo.com/99e2847261fca90ffc314e47197652c5
^**THIS** is the 1st chance you get to see the Save and Cloud Save buttons.
I tap my load from cloud and this is the next screen to show up https://gyazo.com/67975ede2bdc8ae2da112fb9e46ff36e
Save and Cloudsave still here fine and dandy
Now this is the last time we see this screen before going some where else.
I decided to try and get some fish after that screen then try to save my file to the cloud. and here's the clip.
https://gyazo.com/75e23db57a84e6ddc463b0e899787453
There is **NOTHING** to click to *save to cloud.* The initial screen with all the save buttons conviently placed? not to be found. just a messy looking area where i can generate a tedious save file code which takes up a godly amount of space. roll clip
https://gyazo.com/a36f6974403e6daf2fe99d98cc6c1002
I'll meander through a little while more and i'll do a manual save before i hit refresh, to test the failing ability of the Cloud. And I will fully expect the cloud save to fail once again. Before the cloud save failed me I had enough to Repair the Higashi Bridge with my lvl 35+ woodworking. I had been strong enough to beat the Houchou dojo 2 days in a row and spent 500 of my 1000 tokens on my white belt and now all that progress is just wiped out. i'm sick of trusting save files. This is now another incremental which will join many others with their own dedicated save file folders in the depth of my computer I'll probably reply to my own post documenting the cloud save fail and my usage of the save file numbers to load the correct data *rolls eyes*
Another Incremental doomed to text based save files.
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