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If you didn't find the answer to your question in the FAQ or found a bug, write a message in this thread and we will try to help you. Thank!
Please include:
Kongregate username or Player ID.
Device.
Browser.
Details about the problem.
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In my Castle tab, I always have 1 notification, but I can't tell what it's for. I have built all buildings and none of them are full. User is same as my username.
Edit: I think I figured it out. You get a notification icon if you apply to a clan.
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Problem: game can't be loaded because image gets blocked by adblocker
> Filter: /img/\*rss.png
> Filter list: Fanboy’s Annoyance
> Root context: www.kongregate.com
> Context: game317457.konggames.com
> (3,1) kongregate.com ⋯ konggames.com ⇒ konggames.com
> Type: image
> URL: https://game317457.konggames.com/gamez/0031/7457/live/img/shop/starsS.png?390245
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Bug: game is not muted when focus is lost
BGM is muted, but clash sound is not
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hi , can't see where you can "reforge an artefact for gems for a new one" ??
if I click on the artefact (on kongregate for pc) only have the option to change with an artefact of another character !!!
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> *Originally posted by **[dimava](/forums/1068710/topics/1903067?page=1#13364959)**:*
> Bug: game is not muted when focus is lost
> BGM is muted, but clash sound is not
Thanks!
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> *Originally posted by **[sam98034](/forums/1068710/topics/1903067?page=1#13363502)**:*
> In my Castle tab, I always have 1 notification, but I can't tell what it's for. I have built all buildings and none of them are full. User is same as my username.
>
> Edit: I think I figured it out. You get a notification icon if you apply to a clan.
Hello! Yeah, you're probably right about that.
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> *Originally posted by **[dimava](/forums/1068710/topics/1903067?page=1#13364957)**:*
> Problem: game can't be loaded because image gets blocked by adblocker
>
> > Filter: /img/\*rss.png
> > Filter list: Fanboy’s Annoyance
> > Root context: www.kongregate.com
> > Context: game317457.konggames.com
> > (3,1) kongregate.com ⋯ konggames.com ⇒ konggames.com
> > Type: image
> > URL: https://game317457.konggames.com/gamez/0031/7457/live/img/shop/starsS.png?390245
Thanks!
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> *Originally posted by **[drfghgfhfshsf](/forums/1068710/topics/1903067?page=1#13365031)**:*
> hi , can't see where you can "reforge an artefact for gems for a new one" ??
> if I click on the artefact (on kongregate for pc) only have the option to change with an artefact of another character !!!
Hello!
You need to build the last building in your castle to reforge artifacts. After it is build you simply klick on the artifact you wish to reforge. You can choose to reforge it into another random artifact of the same grade (green) or reforge it into the next grade using yellow gems.
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When the last tournament ended (4/12), the rewards didn't get applied to my account. How do I get those rewards back?
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After resetting to a new raid, the Trader's gold prices dont go down. It's silly for cards to cost multiple billion gold when you just reset.
Also, we seriously need a permanent gold source. I'm fine if it costs 10x to level up a gold building, just give me a steady supply of gold.
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> *Originally posted by **[ILCOVERU](/forums/1068710/topics/1903067?page=1#13371982)**:*
> After resetting to a new raid, the Trader's gold prices dont go down. It's silly for cards to cost multiple billion gold when you just reset.
> Also, we seriously need a permanent gold source. I'm fine if it costs 10x to level up a gold building, just give me a steady supply of gold.
Hello! It’s a game mechanic, not a bug.
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> *Originally posted by **[Myshkin23](/forums/1068710/topics/1903067?page=1#13371885)**:*
> When the last tournament ended (4/12), the rewards didn't get applied to my account. How do I get those rewards back?
Hello!
According to our statistics, you took the award. Perhaps you didn’t notice?
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I neighter get any card-rewards from daily quest nor from konung. i'm now lvl90 konung and didnt got any cards
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sry, got the rewards from konung, but daily hero-cards still buggy
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> *Originally posted by **[AnastasiiaV29](/forums/1068710/topics/1903067?page=1#13371998)**:*
> > *Originally posted by **[Myshkin23](/forums/1068710/topics/1903067?page=1#13371885)**:*
> > When the last tournament ended (4/12), the rewards didn't get applied to my account. How do I get those rewards back?
>
> Hello!
> According to our statistics, you took the award. Perhaps you didn’t notice?
>
> 
I did take the award, but then my computer lost internet connection. I reloaded the game, and the rewards were gone. Thanks for looking into this!
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> *Originally posted by **[Morlon](/forums/1068710/topics/1903067?page=1#13372311)**:*
> sry, got the rewards from konung, but daily hero-cards still buggy
Hello! Try to update the game, clean the cache.
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When creating your avatar, clicking the left and right arrows do not go forward and back, they both seem to just cycle the same direction through the options.
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been having a problem with the game either black screening or giving me the internet connection lost popup pretty much every 10-30 mins of playing.
i think this has been happening since the mines raid update. i think it has to do with the game's memeory leak issue, i've noticed it become worse where previously the game 'might' bug out every 3 to 6hrs or so.
i'm on windows 8 using firefox if that info is any help.
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> *Originally posted by **[loshi1505](/forums/1068710/topics/1903067?page=1#13377185)**:*
> been having a problem with the game either black screening or giving me the internet connection lost popup pretty much every 10-30 mins of playing.
> i think this has been happening since the mines raid update. i think it has to do with the game's memeory leak issue, i've noticed it become worse where previously the game 'might' bug out every 3 to 6hrs or so.
> i'm on windows 8 using firefox if that info is any help.
Hello! At the moment, there may be a load on the game server. Try to clear the cache. If you can, send a screenshot of the browser console during the error.
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> *Originally posted by **[Ghalleon](/forums/1068710/topics/1903067?page=1#13376970)**:*
> When creating your avatar, clicking the left and right arrows do not go forward and back, they both seem to just cycle the same direction through the options.
Hello! I would like to see a video with this problem.
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@AnastasiiaV29
https://i.gyazo.com/731e89ac7c819e4087d772b83f1eb1f2.png
this right?
but yeah the game stats with only 600k memory useage than slowly leaks unitl the game crashes.
as for the internet connection lost issue, nothing wierd showed up in the console so i didn't bother screen shoting it...
but i have a hunch it has something to do with ADs, which really makes me want to quit this game knowing both ADs and pay to win are in this game... like that's EA level of scumbaggitry there. -_-
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Some bugs from an android user (sadly playing two accounts because I can't connect them)
- joined a clan, if i click on the "clan" button, game crashes every time, no crashes until that
- playing the events here, but they are not available on android, why?
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> *Originally posted by **[AnastasiiaV29](/forums/1068710/topics/1903067?page=1#13377999)**:*
> > *Originally posted by **[Ghalleon](/forums/1068710/topics/1903067?page=1#13376970)**:*
> > When creating your avatar, clicking the left and right arrows do not go forward and back, they both seem to just cycle the same direction through the options.
>
> Hello! I would like to see a video with this problem.
Here is a video, I click left and right back and forth and it never goes back. It just cycles forward until I reach the option I started on.
https://www.screencast.com/t/MP8I9HRaJ5
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> *Originally posted by **[AnastasiiaV29](/forums/1068710/topics/1903067?page=1#13377999)**:*
> > *Originally posted by **[Ghalleon](/forums/1068710/topics/1903067?page=1#13376970)**:*
> > When creating your avatar, clicking the left and right arrows do not go forward and back, they both seem to just cycle the same direction through the options.
>
> Hello! I would like to see a video with this problem.
I posted a video of the problem, it requires administrative review before being posted since it has a video I guess.
And I should clarify, this problem only happens on the body / shirt option when creating an avatar. The top 3 options all go back / forward just fine with the left and right arrows.
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