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## Are you looking for help with a purchase?
## Want to report an account issue?
## Experiencing crashes or server instability?
* * *
## [Click here](https://kon.gg/DragonIdleSupport) to submit a support request.
We can explore technical issues on the forums, but if you need any kind of assistance _inside_ your account (for example: restore lost progress, missing items), please [fill out this form](https://kon.gg/DragonIdleSupport) or tap the red K in-game, then the 'Support' option. You can also simply email [support@dragonidleadventure.zendesk.com](mailto:support@dragonidleadventure.zendesk.com).
## Please include:
- Kongregate username or Player ID.
- Device.
- Operating System version.
- Details about the problem.
- If you are missing a purchased item, please also send us a copy of the digital receipt.
***
**Our goal is to help all players when issues arise. Please keep your interactions with support civil and respectful.**
For more information, see our [Conduct Code](http://www.kongregate.com/pages/conduct).
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