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Using iPad, when I hit double loot button, the ad starts and the bh app crashes. Or the ad completes and then bh crashes. This occurs one out of three times I use the double loot on average. Not a new problem, but I bring it up to hopefully gain some attention from the developers.
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its been happening to me for months now! Dont see it getting resloved sadly, just one of the annoyances we have to live with sadly :)
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I play mostly on my 6th gen iPad without that particular problem. I’ve been running iOS 11 and 12 without issue. Have you tried the usual remedies, clear cache, uninstall/reinstall, etc?
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> _Originally posted by **[justin_shea](/forums/33541/topics/1778459?page=1#12955061):**_
> I play mostly on my 6th gen iPad without that particular problem. I’ve been running iOS 11 and 12 without issue. Have you tried the usual remedies, clear cache, uninstall/reinstall, etc?
Yes, reinstalling, clearing cache does no good for me, I try both regularly. Plus, I always update to the latest iOS whenever it comes out, not in small part due to constant nagging from Apple.
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Gotcha. Sorry, I don’t have any other ideas.
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Just to update this issue, the problem continues for me on my iPad v4, if anything, the frequency is worse.
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I have ipad gen 5 and have ads lock up or go to black screen at least a quarter of the time. I did all the standard stuff....fully updated, cache cleared, etc. ..with no luck. So annoying.
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Try this: Settings -> Privacy -> Advertising -> Enable "Limit Ad Tracking"
If that doesn't work, "Reset Advertising Identifier..." in the same space.
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> *Originally posted by **[Zostacular](/forums/35743/topics/1778459?page=1#13079246)**:*
> Try this: Settings -> Privacy -> Advertising -> Enable "Limit Ad Tracking"
> If that doesn't work, "Reset Advertising Identifier..." in the same space.
I enabled "Limit Ad Tracking" and the game would not load. I undid that and tried to "Reset Advertising Identifier", and again, the game would not load. Had to delete and reload the app to get the game to load. Thanks for the idea tho....
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When you reloaded the app - did you leave "Limit Ad Tracking" enabled?
I'm running with limited tracking with no issues on both ios 12.0.1(ipad) and ios 10.2.1(iphone).
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No double loot button in browser with no ad blocks.
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This is a recurring issue. Open a ticket with support asking upscale to devs. When they get enough tickets they will fix.
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