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I got an account on my phone and cant get it on my pc bc i forgot the password and cant access the email anymore what should i do?
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Contact the e-mail provider/visit their website, and see if they have a process for recovering your password.
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> *Originally posted by **[MarcelGleich](/forums/7/topics/1944413?page=1#13642225)**:*
> I got an account on my phone and cant get it on my pc bc i forgot the password and cant access the email anymore what should i do?
Reset your password with your email provider.
If you don't have the Kongregate account password to the account, and don't have access to the email account that is linked to your Kongregate account... then how does anyone know that the account is really yours? I can say that I am the owner of MarcelGleich Kongregate account but forgot the password and don't have access to the eamil address linked anymore. I assume you can see why I should not get access to the MarcelGleich account though.
-Pip
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If the phone has your password saved, you could use it to change either the email or the password itself.
The old password is required for the change though, so if it isn't saved anywhere, then you're screwed.
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> *Originally posted by **[TheRealPip](/forums/7/topics/1944413?page=1#13642431)**:*
> > *Originally posted by **[MarcelGleich](/forums/7/topics/1944413?page=1#13642225)**:*
> > I got an account on my phone and cant get it on my pc bc i forgot the password and cant access the email anymore what should i do?
>
> Reset your password with your email provider.
>
> If you don't have the Kongregate account password to the account, and don't have access to the email account that is linked to your Kongregate account... then how does anyone know that the account is really yours? I can say that I am the owner of MarcelGleich Kongregate account but forgot the password and don't have access to the eamil address linked anymore. I assume you can see why I should not get access to the MarcelGleich account though.
>
> -Pip
i still have the acc on my phone so i could do stuff on it but i cant rget it on my pc
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> *Originally posted by **[MarcelGleich](/forums/7/topics/1944413?page=1#13647639)**:*
> i still have the acc on my phone so i could do stuff on it but i cant rget it on my pc
>
Perhaps you can send a PM to an admin then? Not sure if this would work... or you could send an email to support@kongregate.com and then offer to send a PM to whatever admin responds to your message.
-Pip
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> *Originally posted by **[MarcelGleich](/forums/7/topics/1944413?page=1#13642225)**:*
> I got an account on my phone and cant get it on my pc bc i forgot the password and cant access the email anymore what should i do?
can you not just use the "forgot password" feature on the email provider you use and then go through the process?
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