Hello Everyone, We recently encountered an issue with the Mega Mythic Bundle wherein the items incorrectly displayed the bundle would include 10,000 Mythic Stones. The quantity has since been corrected to 1,000 Mythic Stones. We are aware that some players have received incorrect items after their purchase and are **working to correct this as quickly as we can.** In the meantime, if you did make a purchase under the assumption that 10,000 Mythic Stones would be given, you can request a refund through our [support team](http://animationthrowdown.zendesk.com/hc/en-us/requests/new). Please include your Player ID # and Receipt to speed up the process. More information will be made available soon. Our apologies for this inconvenience, and we thank those who reported this issue. *** Update: A *very* small group of players received incorrect items for this bundle. These player accounts are being corrected and will receive an in-game mail notification of the adjustment. If you would like, you can still reach out to support and request a refund for the purchase. To contact support, please [click here](http://animationthrowdown.zendesk.com/hc/en-us/requests/new). *** Update: Please contact support for any lingering concerns including gems, items, and nixon coins used related to this issue; and they will work to get you squared away in all areas of concern.

Why is the """"""""mega""""""""" mythic bundle even a thing? I can get the same amount of mythic stones and 40 SEPs for 20 dollars less. Makes no sense.

That was my thought, its the worst deal for mythic stones if its just 1000, and an extremely good deal for 10,000. This also doesnt address what happens to the players that bought and recieved 10,000 mythic stones either. Do they get to keep them, or are they refunded the transaction?

> *Originally posted by **[Kevin05380](/forums/727066/topics/1606205?page=1#12583561)**:* > I can get the same amount of mythic stones and 40 SEPs for 20 dollars less. Makes no sense. +1

> *Originally posted by **[AndresEZ](/forums/727066/topics/1606205?page=1#12583589)**:* > That was my thought, its the worst deal for mythic stones if its just 1000, and an extremely good deal for 10,000. This also doesnt address what happens to the players that bought and recieved 10,000 mythic stones either. Do they get to keep them, or are they refunded the transaction? Is it really that bad? $100 for a mythic seems OK. I don't spend much so I don't pay that much attention to the deals but doesn't the usual $100 deal only give 500 stones but also throws in some other stuff like gems or SEPs?

THIS IS WHY IM NOT LONGER SPENDING A SINGLE DOLLAR IN THIS GAME EVER AGAIN

> *Originally posted by **[werenarc](/forums/727066/topics/1606205?page=1#12583635)**:* > > *Originally posted by **[AndresEZ](/forums/727066/topics/1606205?page=1#12583589)**:* > > That was my thought, its the worst deal for mythic stones if its just 1000, and an extremely good deal for 10,000. This also doesnt address what happens to the players that bought and recieved 10,000 mythic stones either. Do they get to keep them, or are they refunded the transaction? > > Is it really that bad? $100 for a mythic seems OK. I don't spend much so I don't pay that much attention to the deals but doesn't the usual $100 deal only give 500 stones but also throws some other stuff like gems or SEPs? Its 40 SEP packs and a mythic for $80 Or half a mythic and 10,000 Gems for $100 Given those price points, either 10,000 gems is worth $50 in Kong's eyes, or SEP packs are so bad that 40 are equal to -$20. It comes out to about 50% worse than the normal deal imo.

I have a gut feeling this is the beginning of the end...

> *Originally posted by **[AndresEZ](/forums/727066/topics/1606205?page=1#12583651)**:* > > Its 40 SEP packs and a mythic for $80 > > Or half a mythic and 10,000 Gems for $100 > > Given those price points, either 10,000 gems is worth $50 in Kong's eyes, or SEP packs are so bad that 40 are equal to -$20. It comes out to about 50% worse than the normal deal imo. Huh. I don't recall seeing 1000 stones and 40 SEPs for only $80 but yeah, that does make the current deal seem bad in comparsion. (Then again, SEPs are really bad. Only really worth it for GWs. I'm on a 0-for-20 SEP streak currently.)

Bait and switch! Bait and switch! If a sale is advertised as one price regardless of error and somebody purchases that item at the advertised price expecting to get their good in full and can prove their purchased good we're advertised at the price they paid a company is legal bound to honor that transaction. A human error in programming or glitch in the code is not an excuse. You all messed up. You all should have to bight the bullet. Technical each sale that was made is a loss of 900 potential revenue. If even 100 people bought this pack that's a loss of $90,000 potential revenue. If they had to honor this error tho it will probably end the game haha

> *Originally posted by **[werenarc](/forums/727066/topics/1606205?page=1#12583704)**:* > > *Originally posted by **[AndresEZ](/forums/727066/topics/1606205?page=1#12583651)**:* > > > > Its 40 SEP packs and a mythic for $80 > > > > Or half a mythic and 10,000 Gems for $100 > > > > Given those price points, either 10,000 gems is worth $50 in Kong's eyes, or SEP packs are so bad that 40 are equal to -$20. It comes out to about 50% worse than the normal deal imo. > > Huh. I don't recall seeing 1000 stones and 40 SEPs for only $80 but yeah, that does make the current deal seem bad in comparsion. > > (Then again, SEPs are really bad. Only really worth it for GWs. I'm on a 0-for-20 SEP streak currently.) > > The deal was 250 stones and 10 SEPs for $20, limit 4 per customer. Shows up from time to time

Update: A *very* small group of players received incorrect items for this bundle. These player accounts are being corrected and will receive an in-game mail notification of the adjustment. If you would like, you can still reach out to support and request a refund for the purchase. To contact support, please [click here](http://animationthrowdown.zendesk.com/hc/en-us/requests/new).

> _Originally posted by **[ModchiKopi](/forums/726779/topics/1606205?page=1#12583494):**_ > Hello Everyone, > > We recently encountered an issue with the Mega Mythic Bundle wherein the items incorrectly displayed the bundle would include 10,000 Mythic Stones. The quantity has since been corrected to 1,000 Mythic Stones. > > We are aware that some players have received incorrect items after their purchase and are **working to correct this as quickly as we can.** In the meantime, if you did make a purchase under the assumption that 10,000 Mythic Stones would be given, you can request a refund through our [support team](http://animationthrowdown.zendesk.com/hc/en-us/requests/new). Please include your Player ID # and Receipt to speed up the process. > > More information will be made available soon. Our apologies for this inconvenience, and we thank those who reported this issue. > *** > Update: > > A *very* small group of players received incorrect items for this bundle. These player accounts are being corrected and will receive an in-game mail notification of the adjustment. If you would like, you can still reach out to support and request a refund for the purchase. To contact support, please [click here](http://animationthrowdown.zendesk.com/hc/en-us/requests/new). Do yall know if account actually bought bundle

> _Originally posted by **[LameChoker0](/forums/726779/topics/1606205?page=1#12583806):**_ > > _Originally posted by **[ModchiKopi](/forums/726779/topics/1606205?page=1#12583494):**_ > > Hello Everyone, > > > > We recently encountered an issue with the Mega Mythic Bundle wherein the items incorrectly displayed the bundle would include 10,000 Mythic Stones. The quantity has since been corrected to 1,000 Mythic Stones. > > > > We are aware that some players have received incorrect items after their purchase and are **working to correct this as quickly as we can.** In the meantime, if you did make a purchase under the assumption that 10,000 Mythic Stones would be given, you can request a refund through our [support team](http://animationthrowdown.zendesk.com/hc/en-us/requests/new). Please include your Player ID # and Receipt to speed up the process. > > > > More information will be made available soon. Our apologies for this inconvenience, and we thank those who reported this issue. > > *** > > Update: > > > > A *very* small group of players received incorrect items for this bundle. These player accounts are being corrected and will receive an in-game mail notification of the adjustment. If you would like, you can still reach out to support and request a refund for the purchase. To contact support, please [click here](http://animationthrowdown.zendesk.com/hc/en-us/requests/new). > > Do yall know if account actually bought bundle > They know everything about you. Everyone is saying well it's in the ToS agreement that we all signed when we agreed to play. I still thinks it's wrong. It just shows how little they care for their player base. So according to their ToS agreement we have seen rights for anything. Get used to it, this is the future of all of our realities both IRL and virtual.

http://www.nerdbite.com/need-digital-consumer-rights-2018/

Opening a support case they state: “If you did make a purchase under the assumption that 10,000 Mythic Stones would be given, you can request a refund through Apple” Requiring another case with a different company to get a refund in 10 days... while having the nerve to say that expecting to receive what you click on and pay for is an “assumption” - one of the rudest emails I’ve ever seen in response to one of their errors.

> *Originally posted by **[Armontiago](/forums/727066/topics/1606205?page=1#12583864)**:* > > _Originally posted by **[LameChoker0](/forums/726779/topics/1606205?page=1#12583806):**_ > > Do yall know if account actually bought bundle > > > > They know everything about you. Everyone is saying well it's in the ToS agreement that we all signed when we agreed to play. I still thinks it's wrong. It just shows how little they care for their player base. So according to their ToS agreement we have seen rights for anything. Get used to it, this is the future of all of our realities both IRL and virtual. While the actual underlying issue is worth discussing (though it's funny seeing people trying to apply laws they only understand in a vague glossing-over manner to the situation), I really can't believe you are trashing them for keeping records of sales. I can't even imagine how much trouble there would be if they *didn't* have records.

> _Originally posted by **[mattender](/forums/726779/topics/1606205?page=1#12583948):**_ > > *Originally posted by **[Armontiago](/forums/727066/topics/1606205?page=1#12583864)**:* > > > _Originally posted by **[LameChoker0](/forums/726779/topics/1606205?page=1#12583806):**_ > > > Do yall know if account actually bought bundle > > > > > > > They know everything about you. Everyone is saying well it's in the ToS agreement that we all signed when we agreed to play. I still thinks it's wrong. It just shows how little they care for their player base. So according to their ToS agreement we have seen rights for anything. Get used to it, this is the future of all of our realities both IRL and virtual. > > While the actual underlying issue is worth discussing (though it's funny seeing people trying to apply laws they only understand in a vague glossing-over manner to the situation), I really can't believe you are trashing them for keeping records of sales. I can't even imagine how much trouble there would be if they *didn't* have records. I'm not trashing them for keeping records of sales, someone else said would they know if I bought it?

> _Originally posted by **[1Platdiamond1](/forums/726779/topics/1606205?page=1#12584115):**_ > > _Originally posted by **[ModchiKopi](/forums/726779/topics/1606205?page=1#12583761):**_ > > Update: > > > > A *very* small group of players received incorrect items for this bundle. These player accounts are being corrected and will receive an in-game mail notification of the adjustment. If you would like, you can still reach out to support and request a refund for the purchase. To contact support, please [click here](http://animationthrowdown.zendesk.com/hc/en-us/requests/new). > > So the ones who did receive 10,000 or 20,000, are they taken away? If that's the case that's not fair because I was at work and didn't have a chance at 10k or 20k mythic stones. Anyone who received the 10,000 mythic stones will have them removed by Kong. If mythics have been created with said stones they will also be removed/levelled back down. It seems fair to me. Everyone thats played for a long time and only earned a couple mythics would be hard done by if they let this one go through. And if they left the offer open for everyone it would kill Animation Throwdown IMO

Is this entire dev team made of high school interns? Seriously how cana huge typo like this even make it inthe game? Does really nobody double check this stuff? Never met a company that charges such outragious prices, and doesnt even double check their shop deals. Really kong how much more can you push us? You should give everybody in game 1000 mythic stones to make up for this HUGE screw up.

So far they have not fix is issue with the people that bought 20,000 mythic shards for only the Mythic deal are you going to take away the 9000 or 19,000 mythic shards from everyone that got it if not Put the deal back to 10,000 so everyone has a chance to get it it was your mess up