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Small complaint. If the refill timer is counting down for the next refill and you use a full refill, it kills the timer and it starts over. It makes using refills a PITA. If I am 20 mins from an arena refill, I only use 5/5 refills instead of the 10/10, so I do not lose the timer.
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This post has been removed by an administrator or moderator
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> *Originally posted by **[ModchiKopi](/forums/727066/topics/1795373?page=6#13069165)**:*
> > *Originally posted by **[AndreaM650](/forums/727066/topics/1795373?page=6#13067568)**:*
> > In Adventure I have limit to 54, and in Arena I have limit 10 lives, SO, if I go to sleep, tomorrow I will have more than 54 Adventure and more than 10 Arena?
> > Thanks.
> >
>
> Hey AndreaM650,
>
> Your energy will refill automatically with the timer. This way, you cannot go over the limit.
> IF you use an Energy Refill (gas can or beer bottles), you can go over the cap.
>
> In your example-- if you go to sleep and login, your energy will refill to 54. If you use an Energy Refill now, your energy can go over the limit if you want to.
>
> Although it doesn't increase your cap, it may be helpful for times you want to use all your items more quickly, like during a bonus coin event.
Thanks for your official answer.
Now I understand. I was hoping it was the opposite, because it would be nice to go to sleep and find more energy beyond the limit, so as not to waste lost time :D
Anyway thanks.
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This post has been removed by an administrator or moderator
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When are you going to permanently ban PLAYERS THAT HAVE ALREADY BEEN BANNED from using third party apps to keep on accessing this game
Why remove this comment everyone here has paid into this game and has a right to know why hacking and exploiting the game by players is “overlooked”
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> *Originally posted by **[bb_420](/forums/727066/topics/1795373?page=7#13084999)**:*
> When are you going to permanently ban PLAYERS THAT HAVE ALREADY BEEN BANNED from using third party apps to keep on accessing this game
> Why remove this comment everyone here has paid into this game and has a right to know why hacking and exploiting the game by players is “overlooked”
Your post was removed because it was previously a smiley face and got flagged as spam/non-contributing.
For the most part, a ban is _permanent_ and **a banned game account cannot be accessed in any way.** If you are seeing otherwise or have any information we should investigate, [contact support directly](https://kon.gg/throwdownhelp), as we do not allow the reporting of players or discussion of cheats, hacks, and/or exploits on the forums. We take these reports very seriously and will thoroughly investigate any information provided to us.
Thanks!
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By mistake, sorry, thank you
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> _Originally posted by **[ModchiKopi](/forums/726779/topics/1795373?page=7#13085021):**_
> > *Originally posted by **[bb_420](/forums/727066/topics/1795373?page=7#13084999)**:*
> > When are you going to permanently ban PLAYERS THAT HAVE ALREADY BEEN BANNED from using third party apps to keep on accessing this game
> > Why remove this comment everyone here has paid into this game and has a right to know why hacking and exploiting the game by players is “overlooked”
>
> Your post was removed because it was just a smiley face and was flagged as spam/non-contributing.
>
> For the most part, a ban is _permanent_ and **a banned game account cannot be accessed in any way.**. If you are seeing otherwise or have any information we should investigate, [contact support directly](https://kon.gg/throwdownhelp), as we do not allow the reporting of players or discussion of cheats, hacks, and/or exploits on the forums.
>
> Thanks!
I know that’s why I didn’t name name names, and I have over 2 weeks ago, yet they are still active
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Are plans still going to include more combo mastery options daily? With the ever increasing number of combos available it seems necessary to keep good ones coming up with some regularity.
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> *Originally posted by **[bb_420](/forums/727066/topics/1795373?page=7#13085028)**:*
> > _Originally posted by **[ModchiKopi](/forums/726779/topics/1795373?page=7#13085021):**_
> > > *Originally posted by **[bb_420](/forums/727066/topics/1795373?page=7#13084999)**:*
> > > When are you going to permanently ban PLAYERS THAT HAVE ALREADY BEEN BANNED from using third party apps to keep on accessing this game
> > > Why remove this comment everyone here has paid into this game and has a right to know why hacking and exploiting the game by players is “overlooked”
> >
> > Your post was removed because it was just a smiley face and was flagged as spam/non-contributing.
> >
> > For the most part, a ban is _permanent_ and **a banned game account cannot be accessed in any way.**. If you are seeing otherwise or have any information we should investigate, [contact support directly](https://kon.gg/throwdownhelp), as we do not allow the reporting of players or discussion of cheats, hacks, and/or exploits on the forums.
> >
> > Thanks!
>
> I know that’s why I didn’t name name names, and I have over 2 weeks ago, yet they are still active
That's my point too. They are still proliferating among the guilds despite being flagged and reported. When are they going to do something about them?
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> _Originally posted by **[fidjit47](/forums/726779/topics/1795373?page=7#13085049):**_
> Are plans still going to include more combo mastery options daily? With the ever increasing number of combos available it seems necessary to keep good ones coming up with some regularity.
I did read some talk about that. Would be nice to know if it got any traction.
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> *Originally posted by **[davidorvietR](/forums/727066/topics/1795373?page=7#13085173)**:*
> > *Originally posted by **[bb_420](/forums/727066/topics/1795373?page=7#13085028)**:*
> > I know that’s why I didn’t name name names, and I have over 2 weeks ago, yet they are still active
>
> That's my point too. They are still proliferating among the guilds despite being flagged and reported. When are they going to do something about them?
I'm so sorry to hear about this, I can definitely understand how it would be frustrating and confusing.
To be honest, it's very possible that the accounts people are reporting as "banned but still active" simply were not actually banned accounts. We have never released the names of players that are banned, so I don't actually know how anyone could say with certainty that a player they know to be banned is still active in the game. There could have been some inaccurate or opinion-based information circulating in the community :/ We do our best to clean things up if there's an inaccuracy on the forums, but we don't police 3rd party/player-run communities. Even after an account is reported, we don't share follow-up with anyone other than the account owner.
We regularly take action to protect the integrity of the game including a very thorough investigation of suspicious activity reports. If you have been waiting for a response on a ticket for more than 3-5 business days, please PM me with the ticket # and I'll ask a support person to help you as soon as they can.
I am deeply sorry that I cannot provide more information about accounts that are reported, but I promise you each of the reports are taken very seriously.
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> _Originally posted by **[ModchiKopi](/forums/726779/topics/1795373?page=7#13085373):**_
> > *Originally posted by **[davidorvietR](/forums/727066/topics/1795373?page=7#13085173)**:*
> > > *Originally posted by **[bb_420](/forums/727066/topics/1795373?page=7#13085028)**:*
> > > I know that’s why I didn’t name name names, and I have over 2 weeks ago, yet they are still active
> >
> > That's my point too. They are still proliferating among the guilds despite being flagged and reported. When are they going to do something about them?
>
> I'm so sorry to hear about this, I can definitely understand how it would be frustrating and confusing.
>
> To be honest, it's very possible that the accounts people are reporting as "banned but still active" simply were not actually banned accounts. We have never released the names of players that are banned, so I don't actually know how anyone could say with certainty that a player they know to be banned is still active in the game. There could have been some inaccurate or opinion-based information circulating in the community :/ We do our best to clean things up if there's an inaccuracy on the forums, but we don't police 3rd party/player-run communities. Even after an account is reported, we don't share follow-up with anyone other than the account owner.
>
> We regularly take action to protect the integrity of the game including a very thorough investigation of suspicious activity reports. If you have been waiting for a response on a ticket for more than 3-5 business days, please PM me with the ticket # and I'll ask a support person to help you as soon as they can.
>
> I am deeply sorry that I cannot provide more information about accounts that are reported, but I promise you each of the reports are taken very seriously.
Thank you, but there is no question to the validity of my statement as I know first hand of the banned account I speak of. Secondly, the account I speak of has the same username, so when you’re not in a guild, search guilds, see members in that guild, click on their profile everything is the same as the time of the account being banned.
As for third party apps, I am not speaking of communication apps such as Line, when I speak of their activity, I am speaking of Facebook or Steam. If you don’t sever these logins the banned accounts still have access to their accounts outside of Kongregate and Google.
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This post has been hidden for the following reasons:
* going off topic
* discussion of hacks, cheats, and/or exploits
I apologize for having participated in the off-topic conversation. **If a game account was banned, it cannot be logged into using any method, platform, device, etc. ** We _do not_ share information about a banned account to anyone other than the account owner, not even the person who reported it. With this in mind, please consider what proof you may or may not have with regard to who you do or do not believe to be banned.
If an account you think is banned appears to be active, we will investigate it very thoroughly. Let us know any info you have @ https://kon.gg/throwdownhelp.
***
***
This topic is now closed, as the original post was in January and we have gone off topic.
If you would like to continue talking about the original post, please feel free to create a fresh thread. Thanks!
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