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**This topic provides players with a place to discuss technical issues with each other and official Panoramik representatives.
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**While this forum is NOT intended to replace our support contact channels, players are encouraged to ask questions, share advice, and participate in on-going discussion here. Accordingly, it is of utmost importance that all players treat each other with *courtesy* and *respect*. **
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Sup, when the update with the pal point change came some achievements got bugged (completed without getting the gems and not meeting the requirements)
Looking at the current stage of my achievements i lost at least 320 gems. (The skipped achievements/epic quests are : Reach rank 15 Arena [I'm only rank 19], Beat 100 Enemies in Arena [I was only at around ~60] were the high point ones.) While all others also got 1 star finished (Like evolve a card, which i never did). Tons of gems unobtainable now :(
Pls revert this [I gladly also take the gems in advance :P]
Ign Deworx
[ID : VVBKAD]
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Same here. Lots of epic quests lost after the update without getting the rewards :-(.
Hisi
TLNGQL
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Thanks, guys. We are investigating this issue.
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My commons are lvl 8-9, except for the prophet which is still level one. I suspect a bug here.
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> *Originally posted by **[Zak25](/forums/732469/topics/688350?page=1#10904685)**:*
> My commons are lvl 8-9, except for the prophet which is still level one. I suspect a bug here.
My prophet is also back to lvl 1
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Cannot buy starter pack or anything using Kreds.
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Bought a started pack (49 Kreds) and the game crashed immediately afterwards. It seems I got partial rewards but the rest is missing.
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On the friend screen some player's request tab is empty.
Normal:
Bugged:
The bugged screen cannot see other players' requests. Note that the other players are currently requesting at the time of the screenshot.
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any idea why it takes about 27-30 seconds to load the friends list ?
we get 3 x 6 gifts daily ? so need 30-60 min daily just to trade and wait for the black screen ?
tried using firefox , and MS edge.
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My request button doesn't work 2/3rd of the time. Pressing doesn't validate anything and it pops back up again. Either that happens or my friend can't see my requested cards when it finally worked. Annoying bug.
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Quest : open rare chest does not complete with PvP chests. Unless you need to buy it?
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Found an easily abusable bug:
Refreshing in survival does not have any loss consequences.
> Quest : open rare chest does not complete with PvP chests. Unless you need to buy it?
You probably had mega rare chests and not rare chests.
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all my card are removed like a reset* can't play anymore not enough card to make a full deck
name : zlad
id : JIMAAO
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1.) Archer level five = 6 attack / 5 defense .... Archer level six = 6 attack / 4 defense.
2.) The first few times I click on Divine Arena, TWO enemy warlords spawn on top of one another and they each summon a monster.
3.) Journey, chapter 3/2 Lava Monster is incredibly overpowered.
4.) The chaos warlord says, "Run till you can, sweetie." This is poor English that makes no damn sense. She should say, "Run till you can't, sweetie."
5.) Sometimes the game freezes and an error box pops up that says, "The browser could not allocate enough memory for the WebGL content. If you are the developer of this content, try allocating less memory to your WebGL build in the WebGL player settings."
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Not sure if it's intentional, but the wild tamer counts environmental items on its half of the board as allies when buffing it's attack.
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> *Originally posted by **[Excelle](/forums/732469/topics/688350?page=1#10922904)**:*
> On the friend screen some player's request tab is empty.
>
> Normal:
>
> 
>
> Bugged:
>
> 
>
> The bugged screen cannot see other players' requests. Note that the other players are currently requesting at the time of the screenshot.
i wish this was fixed, i have the same problem
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A lot of visual bugs during some battles (during the whole battle ; if no bug at start, no bug at all during the battle) : heroes doesn't disappear when dead, HP on warlord are mixing (old/new hp after hit) ; when click on a hero for description, not giving the good hero description (totally random), etc etc. Sometimes even 1 (or more) heroes on battle start, and some are fake ones...
Very annoying, i just can't play at all on these battles.
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Happened 2 times today already. "Someone is playing with your account, connexion reset."
I seriously doubt i have K login somewhere else and on top for the same game?
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Prophet has been evolved in deck to 3 pierce, but shows up in tournament as unevolved version with only 2 pierce.
ID: TTNBYQ
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Account has been reset to rank 1 but the cards were kept intact. Most of rank-based features were locked again and tourney icon lost. Anyone experienced this alos? Please help devs. Have screen shots of hero already lvl 8 but only rank 1 but dont know how to attach the image.
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possible to let players know/see ALL the various tiers , rewards, etc BEFORE people PAY to join the tourney ?
will u pay for a car, meal, house if they dont tell u the details BEFORE u pay ?
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> 1.) Archer level five = 6 attack / 5 defense .... Archer level six = 6 attack / 4 defense.
Probably because you binded the card and it gained 1 defense?
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> *Originally posted by **[pjbramirez](/forums/732469/topics/688350?page=1#10929820)**:*
> Account has been reset to rank 1 but the cards were kept intact. Most of rank-based features were locked again and tourney icon lost. Anyone experienced this alos? Please help devs. Have screen shots of hero already lvl 8 but only rank 1 but dont know how to attach the image.
ID: RBUHDU
Lost connection during a journey fight, reconnected with the provided button (no browser refresh) and experienced the same thing :
- Rank is back to 1, was 19 (map locations are locked again, and no tourney icon)
- "Wait 30min" quest launched several minutes before has a time left of more than 1h now
- Clicking on rank in main screen, then cycling through ranks show "upgrades" but heroes hp do not increase (not sure if it's part of the bug because I never looked this before)
- Cards&Hero seems to be the same (levels, hp, ...)
- Journey progression kept as far as I can tell
- Tourney fights not done for the day
Edit:
- respawned tombstones in journey are locked again according to the new rank
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> *Originally posted by **[Lormden](/forums/732469/topics/688350?page=1#10931013)**:*
> > *Originally posted by **[pjbramirez](/forums/732469/topics/688350?page=1#10929820)**:*
> > Account has been reset to rank 1 but the cards were kept intact. Most of rank-based features were locked again and tourney icon lost. Anyone experienced this alos? Please help devs. Have screen shots of hero already lvl 8 but only rank 1 but dont know how to attach the image.
>
> Lost connection during a journey fight, reconnected with the provided button (no browser refresh) and experienced the same thing :
> - Rank is back to 1, was 19 (map locations are locked again, and no tourney icon)
> - "Wait 30min" quest launched several minutes before has a time left of more than 1h now
> - Clicking on rank in main screen, then cycling through ranks show "upgrades" but heroes hp do not increase (not sure if it's part of the bug because I never looked this before)
> - Cards&Hero seems to be the same (levels, hp, ...)
> - Journey progression kept as far as I can tell
> - Tourney fights not done for the day
I already reported to support but no response as of yet. Continued on playing because I enjoy the game and now already at rank 8 (I hope they can add the experience gained from my previous rank experience, I think rank 20 or 21). Already unlocked most of the locations except for the gold mine which should have been unlocked earlier (a permanent bug that I hope can be fixed). Everything else seems to be back to normal except that the hero level up has been greatly delayed because of loss in rank. Please help us devs. This is a great game and we want to continue enjoy your game. Thanks. ID = OKZUFK
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