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Ads have been crashing the game pretty consistently, but I noticed something else. I went into the event after 24 hours offline, it showed 73% complete. The 50% bonus pop up came up and I started the ad, which crashed the game. I went back to the event, and now showing 35% complete, and no pop up. This is the second time I’ve noticed this behaviour. Anyone else seeing this?
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Yes, I’ve seen broken ads make you lose progress. Best thing I’ve seen is a fresh install of the app.
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I thought that if you deleted the app and installed fresh, it would make me lose all of my progress
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> *Originally posted by **[IvoM121](/forums/889887/topics/1933481?page=1#13560891)**:*
> I went into the event after 24 hours offline, it showed 73% complete. The 50% bonus pop up came up and I started the ad, which crashed the game. I went back to the event, and now showing 35% complete, and no pop up
Were the 73% complete and 35% complete for the same level? Or was the 35% for the next level?
The Welcome Back bonuses are lost AFAIK if the ad crashes. I've been known to screen shot Welcome Back bonuses just in case, but I often forget as well, so haven't yet managed to file a ticket about a lost bonus.
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> *Originally posted by **[TravisP378](/forums/889887/topics/1933481?page=1#13561190)**:*
> I thought that if you deleted the app and installed fresh, it would make me lose all of my progress
If you're logged in to Kongregate your progress is saved to the cloud and restored after a reinstall & relogin. The trick there is that the tutorial is non-skippable and you have to sit through the whole thing to get to the login opportunity. It sucks.
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Instead of deleting the game Forest game to stop through your settings go to settings scroll until you find apps press the app key scroll until you find Trailer Park Boys then click the force stop button and then reopen your game PS since I play a couple of different games that also have and as bonuses I will also force them to stop when I'm having a problem with the end bonus not working properly just trying to help PS when I just logged on the game now I went to check my leaderboard status and I'm at zero
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> _Originally posted by **[studog2010](/forums/534035/topics/1933481?page=1#13561201):**_
> > *Originally posted by **[TravisP378](/forums/889887/topics/1933481?page=1#13561190)**:*
> > I thought that if you deleted the app and installed fresh, it would make me lose all of my progress
>
> If you're logged in to Kongregate your progress is saved to the cloud and restored after a reinstall & relogin. The trick there is that the tutorial is non-skippable and you have to sit through the whole thing to get to the login opportunity. It sucks.
I’ve deleted and reinstalled before, and I had to play through the tutorial to get the option to log in and restore progress. I just reinstalled the app, and now I didn’t have to do the tutorial! I got the logging to Game Center message (I’m on iOS), and game progress was restored immediately.. strange. Maybe something with iOS 14?
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> _Originally posted by **[studog2010](/forums/534035/topics/1933481?page=1#13561200):**_
> > *Originally posted by **[IvoM121](/forums/889887/topics/1933481?page=1#13560891)**:*
> > I went into the event after 24 hours offline, it showed 73% complete. The 50% bonus pop up came up and I started the ad, which crashed the game. I went back to the event, and now showing 35% complete, and no pop up
>
> Were the 73% complete and 35% complete for the same level? Or was the 35% for the next level?
>
> The Welcome Back bonuses are lost AFAIK if the ad crashes. I've been known to screen shot Welcome Back bonuses just in case, but I often forget as well, so haven't yet managed to file a ticket about a lost bonus.
>
>
It was the same level. That’s 12 hours of progress lost, so kinda annoying. I’ve reinstalled the game , and so far no ad crashes. We shall see.
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> *Originally posted by **[IvoM121](/forums/889887/topics/1933481?page=1#13561348)**:*
> I’ve deleted and reinstalled before, and I had to play through the tutorial to get the option to log in and restore progress. I just reinstalled the app, and now I didn’t have to do the tutorial! I got the logging to Game Center message (I’m on iOS), and game progress was restored immediately.. strange. Maybe something with iOS 14?
Could be; I'm on Android. I haven't reinstalled for some time so maybe something has changed.
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I had the ad problem this morning and I did the force stop through my settings much easier then reinstalling the game . go to your settings select apps find Office Space press force stop then reopen the game and that has work for me
p s when I say settings I mean your general phone settings I'm also on Android I have no idea how it works with Apple products just trying to help
ps2 the countdown is on will the game reset itself today and play properly or will we be in the waiting game
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Protip for Android: Press-and-holding an app's icon will pop up a shortcut to go to the App's info, which is faster than going through the general settings to find the app.
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I feel like this ad debacle has been happening for years. It is some wave that comes and annihilates progress perhaps to eliminate a big build in gems so you have to purchase them. But at the time your struggling to get your to do's done and cannot. Its maddening and you lose faith. I left for quite a while in frustration but returned frankly because moral judgments aside I am sick of games that turn into dating sites. I enjoy challenging myself to reach level 100 and feeling proud of my accomplishments I hope they can fix this games shortcomings because I really need a refuge in these times but sadly right now this is not the place to find enjoyment.
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