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chaosguard

Aug. 26, 2015

Under rating threshold (show) Whoah! Red Flag! Switch the Gold and Gem buttons back to how they used to be!

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(2)

Developer response from cloudcade

Hi, the entire game is undergoing a UI overhaul. There will be additional changes coming to the display in upcoming updates.

Ryudragon28

Aug. 26, 2015

Under rating threshold (show) y cant the artificer do metalworking anymore? is it a bug? if so plz fix asap

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(0)

Developer response from cloudcade

This was an intended change with the most recent update, for the full list of patch notes, please see http://forum.shopheroesgame.com/viewtopic.php?f=2&t=789

UltimaDragoon89

Aug. 26, 2015

Under rating threshold (show) There should be strength stats for the items crafted so you can plan which items to give to the heroes.

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soroka811

Aug. 25, 2015

Under rating threshold (show) Can't wait until this is made available to all players. Got a few friends that don't have Kong+ that I would love to have join my city

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(0)

Developer response from cloudcade

We will be soft launching on Kongregate shortly. Please stay tuned!

chaosguard

Aug. 24, 2015

Under rating threshold (show) If unity is not installed, it displays a very misleading message informing us to login to our kongregate account.

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(1)

Developer response from cloudcade

Noted, will have to check with Kong to get that revised.

chaosguard

Aug. 24, 2015

Under rating threshold (show) Selling tax blows. Especially on Gems. Gems are a premium currency, dont tax them in trade. Yes, "you can get some for free", keyword being "some": The amount you can earn in-game is extremly limited. Way too many Gem Paywalls on things. I also severely dislike the fluctuation of the premium gem "value" in game (ie: 1 gem can be used in place of nearly 0 gold or well over 100k gold, depending on what it is your buying). Lastly: Storage bins. These need to be upgraded, badly. Give them at least 2 if not 3x the size. As is, you essentially force the "sell all" play style. Im a hoarder and I seek efficiencies. I dont want to feel forced to sell my items that I know are pre-crafts for future items. But as is, I have to. All in all, a fun game that I view as still being in the "raw" stages (not as friendly of a gaming experience as it should be). With some changes though, Im sure this game will be a 5/5 in my book.

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(41)

Developer response from cloudcade

Thanks for your feedback. On the note of the item storage, early game is designed to be very fast paced, with customers (heroes) demanding items faster than you can sell them. Once you get to a point where customer visit rate begins slowing down and you feel as though your inventory is filling up quickly, it is either because your shop is not upgraded enough to allow for more concurrent customers or because your inventory capacity related furniture are not upgraded enough. With that said, our team will still be looking further into the balance to make sure that the game does not feel restrictive to players. As for tax on items sold on trade, the entire model was borrowed from the same ask-bid system of any market-driven exchange.

kumpy1

Aug. 24, 2015

Under rating threshold (show) So new patch came out, but I see you didn't fix the graphics bug of carpets going invisible after upgrading shop size.

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(0)

Developer response from cloudcade

We are aware of this bug but will require a bit more time to isolate and fix. It should be pushed with the next update once we update the UI/UX for related screens. Thanks for your report and patience meanwhile.

Andhy210496

Aug. 24, 2015

Under rating threshold (show) maybe a 5x multiple price for a max cap when selling? to avoid this things http://prntscr.com/88d4cd

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(1)

Developer response from cloudcade

We considered a cap for pricing, which will work very well for lower level items, however, in order to keep the global trade system a free market economy, this price roof would not bold well with more rare or end game items. Players who elect to sell items for ridiculous margins will find no real advantage in itself. Their trade slots will get tied up from being used and their item(s) for sale will not get displayed if there are others selling it at a lower interval.

kumpy1

Aug. 21, 2015

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xandramas

Aug. 21, 2015

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xandramas

Aug. 21, 2015

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xandramas

Aug. 21, 2015

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Denovan

Aug. 20, 2015

Under rating threshold (show) Also another thing that could be done is to add random agents from other "kingdoms" who come in and offer quests for crafting. "I need 10 spiked clubs! Will you take my order?" You can take the "quest" or decline it.

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(1)

Developer response from cloudcade

Great suggestion, in fact we already have something very similar in the pipeline to be released post launch. Stay tuned!

Denovan

Aug. 20, 2015

Under rating threshold (show) Two things I see an issue with. Player are forced to grind many of a single item to master but then either have to wait for the slow purchase or just trash them. My solution is to add an item called "Salvage" which you earn by recycling items in your inventory. Only craftable items can be salvaged and it can be used to buy items to upgrade your store appeal. Amount of salvage per item can be determined by its XP value for crafting. This solves the grind and space issues that come from mastering items.

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Developer response from cloudcade

A lot of what you mentioned will be effectively alleviated with the upcoming fusion feature we will be releasing. You will be able to combined multiple items of the same quality for an item of higher quality or to combine random items together to get a better random item.

N7791

Aug. 20, 2015

Under rating threshold (show) Animation time for quest success (or fail) is much too long, and that 'You must choose your rewards' message is really annoying, especially when there are no multiple rewards to choose from.

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(7)

Developer response from cloudcade

Thanks for the feedback. We are aware of this issue now and will be updating that entire UI/UX in the upcoming weeks prior to going live into our global launch.

page936

Aug. 19, 2015

Under rating threshold (show) is there any way you can make the chat boxes be able to copy and paste text or basic translation in the text ? i have a few people in my city that are from different parts of the world and i cant understand them or copy the their text so i can put it in google or something.

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(-1)

Developer response from cloudcade

We will have to look further into this and get back to you. Although I must inform you that for the next 6-8 weeks, we have got our hands full with game balancing, bug fixing, polishing, UX/UI improvements and performance upgrades.

unitrotsky

Aug. 19, 2015

Under rating threshold (show) I keep getting the log in error message, but I'm already logged in. I have unity installed, and it works for other games, so that is not the problem.

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(-2)

Developer response from cloudcade

Hmmm, can you please try clearing your cache and doing a cntrl + shift + r hard refresh to see if that solves the issue? Thanks!

Arkandian14

Aug. 19, 2015

Under rating threshold (show) After finally noticing the option to hold on the alternate trade for a list of all different items that hero will buy, I've noticed something: when just clicking on the item to swap, you need the amount of energy +1, or else you can't swap; but if you go into the list of items, you can swap with any item for the exact amount of energy. For example, if I want to switch to an axe using just the basic, I would need 3 energy, but if I use the list and select the same axe, i only need 2.

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Developer response from cloudcade

Thanks for the bug report, we'll have our QA team look further into this to confirm. Please note that for all future bug reports, please use either our ticketing system at http://cloudcade.helpshift.com or alternatively, by posting it on our Bugs sub-forum at http://forum.shopheroesgame.com

Arche22

Aug. 17, 2015

Under rating threshold (show) Any chance of getting an In-City trading system so a city can supply each other?

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(2)

Developer response from cloudcade

It's something that is already on our production roadmap, although the actual implementation will have to be carefully considered.

twinkletoes85

Aug. 17, 2015

Under rating threshold (show) Getting the PLease sign into your kongregate account to paly shop heroes and I'm signed in already

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(-1)

Developer response from cloudcade

Can you please try a cntrl + shift + r hard refresh? Let me know if that solves the issue. If not, please submit a ticket to http://cloudcade.helpshift.com for further technical support. Thanks!

plantice

Aug. 16, 2015

Under rating threshold (show) Good game so far, love the graphics. I remember cloudcade had deals with S&P devs but it got pulled. Did you guys actually get the rights? Either way S&P devs were way to greedy.

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Developer response from cloudcade

We have no association with Edgebee and S&P whatsoever. Different company, different team, different product. However, Shop Heroes is in fact designed by the same creative mind behind the game design of the S&P series.

vovillia

Aug. 16, 2015

Under rating threshold (show) Very nice game, the characters and artwork are beautifully made!

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(0)

Developer response from cloudcade

Thank you! =D

Selva

Aug. 16, 2015

Under rating threshold (show) I sincerely doubt the $115 payment option is actually their most popular.

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(0)

Developer response from cloudcade

This is actually just a display issue, the 2 ribbons are switched in the current version between the fountain of gems (most popular) and the $99.99 chest of gems (best value). We will be pushing a fix with the next update to correct these!

Ryudragon28

Aug. 15, 2015

Under rating threshold (show) to play the game you will need the Unity Web Player if the game says you need to log in try to reload the page it may take a few tries if it still does not load go to the kongregate home page and go back to the game and the game will load

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(1)

Xerros

Aug. 15, 2015

Under rating threshold (show)

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Developer response from cloudcade

Was your inventory full at the time? That is the only reason I could think of unless there is indeed a bug! Let me know if you have the issue again! Also, for all future bug reports, please either submit a ticket at http://cloudcade.helpshift.com or post a thread within the Bug section of our forum http://forum.shopheroesgame.com

Xerros

Aug. 15, 2015

Under rating threshold (show)

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Developer response from cloudcade

Hi Xerros, this probably happened because the customer spawned as you unlocked the great mastery on your bow. Let me know if it happens again!

Sillinde

Aug. 15, 2015

Under rating threshold (show) I really wish there were a way to resize the screen. Actually, I may look for a full screen option that I may have missed. As is, due to my crappy and ancient monitor, I have to zoom the browser to 75% just to fit the game in the screen, which means that there is no way in hell I can read the chat, as well. Otherwise, excellent game, here! :) I loved S&P 1/2, and this seems like an excellent addition to the genre without the frantic time management going on to avoid butthurt customers. Also, being able to upgrade recipes through continued crafting is wonderful.

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(4)

Developer response from cloudcade

There is a fullscreen option in the settings but there is currently an issue on Kongregate where is switches off. We are working on a fix to implement as soon as we can!

Ryudragon28

Aug. 15, 2015

Under rating threshold (show) nvm i found the fix all i had to do was reload the page

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Developer response from cloudcade

Happy to hear this is fixed for you! =D

Ryudragon28

Aug. 15, 2015

Under rating threshold (show) i have got the Unity Web Player and i can play Unity games on kongregate but i cant get this game to play all it says is i need to log in what can i do i wanna play

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N7791

Aug. 15, 2015

Under rating threshold (show) Still, resources compulsory collection is really a pain, especially since you cannot collect from the crafting screen, which forces you to go back to your shop and collect before going back to crafting... Please make items collection disappear too... All in all, too many clicks, far more than in S&P2.

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Koibones

Aug. 14, 2015

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Developer response from cloudcade

We are currently working on fixing this issue! Thanks for reporting!

dorkasaur

Aug. 14, 2015

Under rating threshold (show)

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Developer response from cloudcade

Glad to hear it! Let us know if you need anything else!

dorkasaur

Aug. 14, 2015

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N7791

Aug. 14, 2015

Under rating threshold (show) I hate to have to collect crafted items and resources.

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(4)

Developer response from cloudcade

Here's an tip - You can collect all your resources at once by click-dragging down on the side bar! I hope this will help you save time! Also note that the resource and crafting collection was intended in design to later accommodate PvP.

Arkandian14

Aug. 13, 2015

Under rating threshold (show)

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Developer response from cloudcade

I'll send this to our QA department for investigation, thanks!

Arkandian14

Aug. 13, 2015

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Developer response from cloudcade

Mmm, what browser are you using? I just double checked this to confirm that it works fine on our end.

max9183

Aug. 13, 2015

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Developer response from cloudcade

The 3 day cooldown only occurs when a player lists and removes an item repeatedly. This was implemented to prevent players from using trade slots as extra storage. Although I will admit that the UI could use some work from our end. Hence, our focus on UI/balance/stability across the next few weeks while we launch in Beta here.

SebastianH34

Aug. 13, 2015

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Developer response from cloudcade

Can you please send us a support ticket at http://cloudcade.helpshift.com with your described issue as well as your in-game name and id # so that we can manually fix this for you? Thanks!

xandramas

Aug. 13, 2015

Under rating threshold (show) okay so here's the whole thing. It might have been a bug, or a visual thing? Dunno. So I put 4 stone down first. and then I got some error code after uipgrading, reloaded and then I Had 3 when I came back in and it now says sold out. Then I put down 4 wood ones. The 4 stayed and then I upgraded one and 2 upgraded at the same time I was like okay w/e. After it finished I got an error code, reloaded, and I have 3 bins again with the sold out notice.

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Developer response from cloudcade

There's clearly an issue here as you should not be able to place more than 3 bins of the same resource, this is probably what is making your game crash. I'll have someone from our QA department investigate the issue! If it happens again can you give us the 4 character error code that you get, it will help alot with the investigation!

insanegd

Aug. 13, 2015

Under rating threshold (show) I got the error message saying that I need to log in, even though I was logged into my Kongregate account. Found out my issue was I was using a new machine that didn't have Unity on it yet. Once I got that, I was able to get in the game. Hope this helps for some people out there.

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(6)

Developer response from cloudcade

Thanks for posting that! I hope it helps other players as well!

xandramas

Aug. 13, 2015

Under rating threshold (show)

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Developer response from cloudcade

Hi, can you confirm that they have disappeared and are not just invisible (if you click where they were does it do anything)? Also you can verify if they are not just in your warehouse! If so you can put them back in your shop!

xandramas

Aug. 12, 2015

Under rating threshold (show) okay so i played the hell out of swords and potions and was one of the top ranked players for a while. . This is basically the same thing. Theres very slight differences but its basically the same game reskinned. I invested a ton of time into that game, why would I invest it into the same game with a different skin? You really need to add more features. If you add something to it to make it not feel like the exact thing I will most likely invest time and money into it.

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(0)

Developer response from cloudcade

First look is a bit deceiving I'll admit! But the more you play, the more you'll notice the difference in gameplay. We also have over 2 years of features planned with more social, competitive and dynamic content to be released regularly!

zip0004

Aug. 12, 2015

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Developer response from cloudcade

Glad to hear the issue is fixed for you!

zip0004

Aug. 12, 2015

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Alchemist811

Aug. 12, 2015

Under rating threshold (show) Sad Panda! I got a key from a spin, and with that key I opened the first wooden box and everything went downhill from there. It didn't register me as having opened the box, and then I was finally able to get another wooden box from my heroes, I open it, and then I find out I have to equip the iron helm that I already sold... I think that might be a bug...

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Developer response from cloudcade

That is definitely something we'll fix. Is your progress blocked right now? We will give you a key to replace the one lost. I'm going to need your in-game name.

SebastianH34

Aug. 12, 2015

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Developer response from cloudcade

Hi, do you have the Unity Web Player installed on your computer? Other users have reported similar issue and installing the web player seemed to fix it for them!

korin12345

Aug. 12, 2015

Under rating threshold (show) Not too shabby. Seems like you guys polished up S&P 2. Two things though. Are there days in this game? Because I played for quite some time and it never seemed to end the day. Also do the customers stick around until you are ready to choose an option? Because they never seemed to leave as in S&P 2. Glad you guys are still around and making games btw.

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Developer response from cloudcade

Thanks! No days system, and no leaving/inpatient customers.

Denovan

Aug. 12, 2015

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Developer response from cloudcade

Do you have the Unity plugin installed?

Sanitynot

Aug. 12, 2015

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Developer response from cloudcade

Hi, do you have the Unity Web Player installed on your computer? Other users have reported similar issue and installing the web player seemed to fix it for them!

Sweetlocky

Aug. 12, 2015

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Developer response from cloudcade

Shop Heroes was designed by the original creator of the Swords & Potions series, hence some resemblance in the gameplay.

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