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GoldMaker312

Jan. 25, 2017

Under rating threshold (show) Is really not fair,that in each update or new event there is always packs to buy ,but for free players there is none,i m not asking to give free packs,i m just asking for a little compensation to keep the balance between the free and payer players.

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(2)

Developer response from cloudcade

Hi there, the December patched released 25 new blueprints for core blueprint lines.

Zeronxenon

Jan. 24, 2017

Under rating threshold (show) Since all of the heroes continuously leveling up their abilities and so,we can't sell lower level items to them anymore,so what is the use of the daily quest for the blueprints fragments on this if we can't even sell it?

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(0)

Developer response from cloudcade

The Daily Objective will pull at the start of the day from the same pool for selling items to heroes. That means that when the Daily Objective started, you had at least one hero that could buy the item.

dcmaccabees

Jan. 23, 2017

Under rating threshold (show)

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(-4)

nickjward7

Jan. 23, 2017

Under rating threshold (show) All of the quest have disappear only quest their are are the City Sewer to the Unholy land What happen man?

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(0)

Developer response from cloudcade

Did you move cities? If your investments in building go down, content will re-lock until the investment is met.

gangnus

Jan. 21, 2017

Under rating threshold (show)

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(-5)

charlespiccard

Jan. 20, 2017

Under rating threshold (show) tengo un problema: cuando estoy en la ruleta y quiero salir, no me deja ya que la tabla de puntuación y el botón de configuración están pegados en la x. podrían arreglarlo?

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(0)

Developer response from cloudcade

For full language support, please send in a ticket here: https://cloudcade.helpshift.com

charlespiccard

Jan. 20, 2017

Under rating threshold (show)

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(-6)

JorgonQ

Jan. 20, 2017

Under rating threshold (show) This is pretty good for an mmo.

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(-2)

Developer response from cloudcade

Thank you!

GoldMaker312

Jan. 18, 2017

Under rating threshold (show) Can i suggest to rise the amount of items that can be requested in city requests,so 15 for common,good,great and flawless quality items and for epic,leg,mythical items 1 is enough,and ty.

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(1)

Developer response from cloudcade

Thanks for the suggestion.

a932010

Jan. 15, 2017

Under rating threshold (show) Ok, also getting really tired of fusion failing when it says there is a "100% chance of success"...

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(0)

Developer response from cloudcade

Are you looking at the probability or the success rate? There are different types of rates listed. A 100% chance of success shouldn't fail.

NateBSadie

Jan. 14, 2017

Under rating threshold (show) this game is AWESOME!! :D

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(1)

Developer response from cloudcade

Thanks! :D

GoldMaker312

Jan. 14, 2017

Under rating threshold (show)

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(-3)

GoldMaker312

Jan. 13, 2017

Under rating threshold (show) I got a little comment about the new city raid rewards,since we can claim lvl 25 reward at lvl 35,it should be 36 for the next one,37,38,39 and lvl 40 for the last reward instead of lvl 45.

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(1)

Developer response from cloudcade

Thanks for the feedback.

Spartan117x

Jan. 12, 2017

Under rating threshold (show) the gear breaking seems a bit unbalanced, im having items break literally every quest, they shouldn't be breaking that often when they are all mostly 5% and some 3% chance gear

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(5)

Developer response from cloudcade

Hi there, it's important to note that each roll is a new roll and each item receives a different roll. This often gives the impression that items break more frequently as armor may break, then shoes, then gloves. We're happy to offer tips to help reduce break chance.

danielall

Jan. 11, 2017

Under rating threshold (show) I keep getting an error saying out of memory, anyone else?

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(1)

Developer response from cloudcade

That is a Unity WebGL error that is not unique to Shop Heroes. You may play on Unity WebPlayer to avoid such errors.

GoldMaker312

Jan. 11, 2017

Under rating threshold (show) I got an amazing idea,in the next patch add a calendar,and give players rewards for logging every day for every month.Is pretty cool and push people to keep playing specially the new players.(Vote to share it)

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(0)

Developer response from cloudcade

Cool idea! Thanks for sharing.

mnor2

Jan. 10, 2017

Under rating threshold (show) Whats with this ''WebGL out of memory'' error ??

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(1)

Developer response from cloudcade

That is a Unity WebGL error that is not unique to Shop Heroes. You may play on Unity WebPlayer to avoid such errors.

Neko777

Jan. 10, 2017

Under rating threshold (show) It's a bit like Recettear. Recettear however is not as time consuming, doesn't require waiting and doesn't ask for your real cash at every step. If you're fan of watching paint dry game is definitely for you! 5 stars! Basically one of these games that preys on people's addiction. On the upside art is nice and there is lots of items (which you can't use). But all this is what you'd expect from this kind of game. What is weird that it has like million achievements but only two of them transfer to kongregate. And it crashes a lot.

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(2)

Developer response from cloudcade

Thanks for the feedback! When people ask me, personally, I say it's if Recettear and Adventure Capitalist had a love child.

pop0707

Jan. 10, 2017

Under rating threshold (show) sell artifacts in TH? ARE you kidding? do you see the numbers for sell about LV34 to LV50? everyone sells the same prize....PLZ give me another way to sell them....PLZ

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(28)

Developer response from cloudcade

Hi there, the team is considering lowering the base price for artifacts.

pop0707

Jan. 09, 2017

Under rating threshold (show) please give me a way to sell my artifacts.. some kind of artifacts are full out my door.

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(0)

Developer response from cloudcade

Hi there, have you tried listing them on the Trade House?

GoldMaker312

Jan. 08, 2017

Under rating threshold (show) Is they are any good reason for this restriction in prizes of TH.First is not perfect,second is just make things worst,third you put a restriction in gold but not gems wich for me is not reasonable.

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(4)

Developer response from cloudcade

The change was made to discourage gold/gem flipping and game balance. Thank you for the feedback. We'll pass this along to the team.

Belbog

Jan. 07, 2017

Under rating threshold (show) Is the new limit of the lowest price to sell an item really necessary? I see it have paralyzed a lot of items - if they are offered for the lowest price possible, it is useless to try to offer them, because there are dozens or hundreds offers already waiting in line before your one.

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(3)

Developer response from cloudcade

The change was made to discourage gold/gem flipping and game balance. Thank you for the feedback. We'll pass this along to the team.

samson171

Jan. 03, 2017

Under rating threshold (show) i'm lv 21 and I can't seem to sell my gold key. it shows up in my inventory but is completely absent in any trade situation.

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(0)

Developer response from cloudcade

Hi there, there was a change in the December patch (included in the patch notes), in which, you must open x amount of chest prior to trading keys on the market.

GoldMaker312

Jan. 01, 2017

Under rating threshold (show) i don't know why they are some people who are able to break the price system in request,i will give you an exemple:to request golden thread is from 250K ,you can't go under thte price after the patch,but if you take a look in the trade house you will see it for 10K+ gold and same for other ressources,so plz fix the probleme is not fair that some can break the system because of a lag or whatever and request for cheap price and others struggle to get those ressources.

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(3)

Developer response from cloudcade

Hi there, the team is currently looking into fixing this. Players that abuse or exploit the Trade House may receive bans from game.

Zeronxenon

Dec. 31, 2016

Under rating threshold (show) Anyone has the issue,not enough memory problem? Is it my problem only? Cause i know my space is huge.

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(5)

Developer response from cloudcade

Hi there, this is a Unity WebGL problem that is not unique to Shop Heroes. It would require an update from Unity. We recommend playing on Unity WebPlayer to avoid such errors.

hachanzar1

Dec. 30, 2016

Under rating threshold (show) Hey guys! Me and @SimonForsman have an idea (Someone else has probably already thought of this but here it is anyway) What if, instead of having a level cap for claiming rewards in the city raid, there was a minimum contribution of raid items (ex: 2 Ectoplasm for lvl 1.) in order to claim rewards? 1. "that would remove the need to kick people who send 1 hero on the raid to get the rewards :D" 2.It would be fair to low level players who still contribute to raids but can not claim rewards because of their level. (Like me) 3.I can't think of a third reason but the above two are already pretty good points. If you get to this point, thank you for taking the time to read this idea and please + so the dev's can see it. This is hachanzar 1 wishing you a nice day, bye!

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(3)

Developer response from cloudcade

Hi there, we have left the decision to kick players or not up to the city's mayor as many cities have different minimum requirements or no requirement at all. There is a level minimum for each step of prizing.

bastos87

Dec. 30, 2016

Under rating threshold (show) ok

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(-1)

Developer response from cloudcade

k

a932010

Dec. 30, 2016

Under rating threshold (show) Whee! A speedboost! Now my heroes can break all their stuff even faster!

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(4)

Developer response from cloudcade

It was to aid in the late start of City Raid.

danielall

Dec. 30, 2016

Under rating threshold (show) For some reason my wood production stopped. All my other resources are still being produced. Anyone else having this issue?

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(2)

Developer response from cloudcade

Hi there, if you switched cities or a person left your city, their investment travels with them. This means buildings can downgrade and content can re-lock until you invest the appropriate amount into the correct buildings.

Black_Dow

Dec. 29, 2016

Under rating threshold (show) Why are gem- and mana-production building gone? our townhall is on lv.29 and mit current tech is on a level where nearly nothing works without those ingediences. but the dont restock and buldings in town simply gone

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(-1)

Developer response from cloudcade

Hi there, if you switched cities or a person left your city, their investment travels with them. This means buildings can downgrade and content can re-lock until you invest the appropriate amount into the correct buildings.

Elimenator8970

Dec. 27, 2016

Under rating threshold (show) @hachanzar1 Yeah, the arena's pretty broken. Literally no point in even trying to fight in it until all of your heroes have 1000+ power. It seems to only match me with people I can't beat, too.

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(4)

Developer response from cloudcade

Thanks for the feedback. We'll send this over to the team as well.

tornados135

Dec. 27, 2016

Under rating threshold (show) Something is wrong here.... 1,5% break chance and they broke items almost everytime.....

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(5)

Developer response from cloudcade

Hi there, this is a common misconception. As each item receives its own roll for break chance, it can be misleading when items of different types break on subsequent missions. The break chance is correct.

hachanzar1

Dec. 26, 2016

Under rating threshold (show) http://imgur.com/a/e5wot Dev, work on balancing.

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(0)

Developer response from cloudcade

The Arena matchmaker could def. use some work. We'll pass this along to the team.

hachanzar1

Dec. 26, 2016

Under rating threshold (show) How do you remove people from your city? I've got two people mooching of my investments...

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(1)

Developer response from cloudcade

If you are mayor, you can select them from the "members" menu in the city screen. Here, you may choose to "kick" them from your city.

firetap

Dec. 25, 2016

Under rating threshold (show) I don't know if this is just me, but whenever I get on, If I had any quests running, they have a -seconds value. I have to reload the game to fix it.

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(0)

Developer response from cloudcade

Please try clearing your cache.

AMythicalWereCat

Dec. 24, 2016

Under rating threshold (show) I love this game its pretty awesome

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(0)

Developer response from cloudcade

Thank you!

Herbie211

Dec. 24, 2016

Under rating threshold (show) This games lit.

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(3)

Developer response from cloudcade

*fire*

WolfZeroX

Dec. 23, 2016

Under rating threshold (show) A Tailor named Swyft. Did you really?

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(6)

Developer response from cloudcade

We might have. As well as several other little gems hidden throughout. ;)

grunteez

Dec. 23, 2016

Under rating threshold (show) Anyone experiencing over sensitivity when trying to scroll through inventory or trades. Never had problem until last update. Maybe an alternate way or scrolling such as moving to one side and having the items auto scroll. Click, grab and sweep is tough for me. May not be able to continue to play.

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(1)

Developer response from cloudcade

We can have the team look into this.

twrdefender

Dec. 23, 2016

Under rating threshold (show) I get this error every hour or so: Out of memory. If you are the developer of this content, try allocating more memory to your WebGL build in the WebGL player settings.

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(1)

Developer response from cloudcade

That's a Unity WebGL error not unique to Shop Heroes. We recommend playing on Unity WebPlayer to avoid such errors.

twrdefender

Dec. 23, 2016

Under rating threshold (show) Also, broke an item after *Every* quest for the last 6 quests. If a break chance is above 5%, it might as well be 35-50%

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(-1)

Developer response from cloudcade

Hi there, remember each item is on a separate role. This can make is seem like items are breaking more often than the listed percentage even when they aren't.

twrdefender

Dec. 23, 2016

Under rating threshold (show) Paying down the quest time should also pay down the rest time: if a quest's time is reduced down to 5 minutes, then the heroes shouldn't have to rest for 2 hours afterward.

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(0)

Developer response from cloudcade

Thanks for the suggestion.

Orpheas

Dec. 23, 2016

Under rating threshold (show) Sometimes all the loadings freeze. It is very annoying. Except for that, it is a very good game.

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(0)

Developer response from cloudcade

Thanks for the feedback.

Nadaschenko

Dec. 22, 2016

Under rating threshold (show) I would like to me able to reset my progress. I dont remember how to play and I'm a little stuck. I would like to start from the beggining again.

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(2)

Developer response from cloudcade

Hi there, unfortunately, there currently isn't a reset feature. We're happy to offer tips and tricks though.

Perojka

Dec. 21, 2016

Under rating threshold (show) Love that game <3

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(0)

Developer response from cloudcade

Thank you!

samson171

Dec. 20, 2016

Under rating threshold (show) GET RID OF THE PRICE FLOORS, IT'S AN UNNECESSARY SOLUTION THAT WAS NEVER A PROBLEM

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(2)

Developer response from cloudcade

Thank you for your feedback.

pop0707

Dec. 20, 2016

Under rating threshold (show) so sad.. no one buy my artifacts....

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(1)

Developer response from cloudcade

:(

naveentheboss

Dec. 20, 2016

Under rating threshold (show) why the hell game is not loading

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(4)

Developer response from cloudcade

This should now be fixed. Please reload the game.

twyesman

Dec. 20, 2016

Under rating threshold (show) FF have problem.error 4105

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(6)

Developer response from cloudcade

This should now be fixed. Please reload the game.

grainrain

Dec. 19, 2016

Under rating threshold (show) yo developer, u have a problem both here and on armorgames.. u seem to respond to ppl so, hello :) the dredded 4105 issue

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(17)

Developer response from cloudcade

This should now be fixed. Please reload the game.

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