Hello, I purchased the Westfalen Arena upgrade that came with Lorenzo Massano and when he is out on the field he is invisible except for his shadow. I have sent 6 emails about this problem and only got one response that said “we logged into your account and he is on your team so everything should be good”, well that is not the problem. It is that he is invisible when he is on the field not on the players list. I am very disappointed with how Kamicat is not even trying to fix this issueeven though I paid money for this upgrade, Im not sure about you but my money is earned through hard work!!!! Is anyone having the same problem or anything like it???
Kamicat please help me with this problem, it has been going on for 1 week now and no one has helped.
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