Hi larayarm, the loot is still awarded if it crashes in a chest opening, there just won't be gold stars to indicate which ones are new. If it happens again, you can put in a help ticket using "Help and Support" in the footer and we can tell you what you got from your chest.
 "Idle Raiders: Second Run"){kind=icon}
 "Crusaders of the Lost Idols"){kind=icon}
Hi larayarm, the loot is still awarded if it crashes in a chest opening, there just won't be gold stars to indicate which ones are new. If it happens again, you can put in a help ticket using "Help and Support" in the footer and we can tell you what you got from your chest.