Hi sweet, Yes, Experience points don't persist through a reset. They're meant as a boost if someone gets stuck. You should still have all your Enchantment points though, since that is from extra gear and shouldn't be lost.
OH MY GOD did the kid with the rocket just say TOP, boom shakalaka? As in TOP from BIG BANG? :D:D:D:D:D:D (TOP says boom shakalaka quite often in the song Fantastic baby) Game just moved from 4 stars to 5 :D
Sorry for any inconvenience experienced by this morning's server issues. Chest opening should be stable now.