Well that shouldn't have happened unless the last time you played was during beta... but then you'd have lost your character too.
Firstly... try a refresh. If that doesn't work, let us know about your character and what skills you had at out support website and we'll check it out for you !! --> https://spicyhorsegames.zendesk.com
 "Clicker Heroes"){kind=icon}
 "Akaneiro"){kind=icon}
 "Arcuz (Full Version)"){kind=icon}
 "Pandemic 2"){kind=icon}
Well that shouldn't have happened unless the last time you played was during beta... but then you'd have lost your character too. Firstly... try a refresh. If that doesn't work, let us know about your character and what skills you had at out support website and we'll check it out for you !! --> https://spicyhorsegames.zendesk.com