Wow. So many problems, don't even know where to start. 1/5 for running your games on a terrible server, even though you're actually charging people for 'bonus packs' for a horribly maintained flash game. Lol. Fixing server problems shouldn't take more than 20 minutes: call another company and move your game files to that server. However - i think the server problems have more to do with a poorly programmed game than anything else.